CollegeTown Properties, athens-ga

I lived at Parkside Cottages for a year and had a great experience! Conveniently located in east Athens — very close to UGA’s vet school as well as Augusta University. Highly recommend, and the onsite dog park is another great bonus!

4.5/5.0 - very good experience renting through CTP this past year, and significantly better than any other rental company I've worked with in Athens or Atlanta. Highlights: (1) Responsive communication before, during, and after signing the lease. Katherine especially was great in correspondence. (2) People always showed up when they said they would, and punctuality is critical to me. (3) The few maintenance or other concerns I had were addressed. The company utilizes AppFolio, which is easy to use for setting up payments and placing maintenance requests. Growth opportunities: (1) AppFolio is underutilized. Inspection documents and lease documents should be uploaded here, in my opinion, for the convenience of tenants. Maintenance requests were responded to in practice but not closed out in AppFolio, so I had to personally reach out to CTP to confirm that some work was done related to pest control. (2) Professionalism. Some documents are clearly copies of copies of copies. Having clean printed copies or even digital inspection documents would help build trust. Additionally, most staff members are very young. Graded on a curve, they're outstanding, but there are opportunities for them to be a little more polished at times. I moved out of the property due to dissatisfaction with the value I was getting at the property itself (the Mill district) and was able to obtain a new, shorter-term lease through a family member before finishing my graduate program next year. Otherwise, I would have looked for a different location but stayed with the company. CTP, feel free to reach out to me regarding anything said here or for additional feedback.

I CAN"T STRESS ENOUGH DONT RENT FROM THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! UPDATE BELOW: Roof collapse in rented house!!!!!!!! I rented out 198 Weymanda Cir through CTP for almost 2 years. First year was great, only slight problems but nothing bad. Second year was absolutely awful. We were overrun with roaches, our dishwasher broke multiple times, and our dryer was permanently broken. NONE of our maintenance requests were even looked at. I put in one for the pests we had and explained that we had been doing all the dishes, taking the trash out early, and doing everything we could to prevent the pests and that we needed help. None was received and instead they just completed the request without even sending anyone. So I decided to sub lease my place out and did all the steps, called the office THREE times to make sure everything was correct and they needed nothing else. Told me everything was good and I didn’t need to do anything. Then a month after I was out of the house, I get rent charged to my bank account. Called them and they let me know that I have to turn off autopay. Also let me know that they couldn’t refund me the money and that’s I’d have to chase down the new tenant to pay me. Absolutely ridiculous, and a pack of idiots running this place. UPDATE 7/27/25: Went over the night before my lease ended just to clean and make sure everything was good, and the photo of the roof collapsed is what I walked into. When we told College town properties they said it was, and this is a direct quote. “Plumbing”. The roof had literally collapsed in my room and nobody even came out to look at it. This was an insane experience and I’m glad it’s over. I could have been seriously injured and not one single employee cared. Crazy

Worst management company ever. Hard to avoid them because of the ridiculous oligopoly that Collegetown and Landmark have on Athens real estate but avoid them if you can. This was their response to me asking them to inform their residents that guest parking (which we most definitely have, I’ve lived here for 3 years and we’ve always had guest parking) is allowed to be reserved for weekends. Cannot fathom what company decides it’s okay to treat paying residents like they do. Not to mention the general lack of professionalism from all of their communications (blatant typos in literally all of their texts). Excited to be rid of them this year.

My daughter lived at The Mill District managed by College Town the last year. What an AMAZING experience we have had. College Town has been fantastic. The complex is gorgeous and she has loved her apartment. You even get use to the trains! And it’s all well worth it. I’m sad she’s moving, this is a beautiful complex and College Town is great to very attentive. I cannot recommend The Mill or College Town more highly. You will be very pleased to live here- great experience beginning to end!