Hideaway Gainesville, gainesville-fl

Smooth move-in and a great first impression. I just move-in this August and already loving this place. The whole move-in experience at Hideaway apartments was easy and well organized. My apartment was ready, the staff was friendly and helpful, and I really appreciated the thoughtful welcome touches. Everyone made me feel comfortable and supported throughout the process, answering my questions and making sure everything was in place. It made moving into a new place feel completely stress-free and exciting. I’m so happy with my apartment and excited to call Hideaway home!

I lived at Hideaway Gainesville, and unfortunately my experience was very disappointing. The biggest issue was the management. I understand that policies exist, but there was very little willingness to work with residents when unexpected circumstances outside of their control came up. Instead of feeling heard, I often felt dismissed. The inspections also seemed pointless. They would come into the apartment mainly to see if it was clean, but many actual maintenance issues were overlooked. For example, I was charged for a small hole in my bedroom door. I was told maintenance would repair it. Maintenance came, measured the door, said they would be back, and never returned. When I first moved in, the floors were extremely dirty, which was disappointing for a unit that was supposed to be move-in ready. Another issue was the laundry room light. It barely worked, and you had to flip the switch over and over just to get it to come on. A maintenance worker even asked us what was wrong with it and acted concerned, but no one ever came back to fix it. When the fire department came to inspect the smoke alarms, one alarm had been left improperly installed after maintenance became frustrated and walked away. I was almost charged over something that wasn’t my fault. Communication between the office staff was also frustrating. I would explain something by phone or email to one employee, only to have another employee contact me asking for the exact same information as if no one communicated with each other. The attitudes in the leasing office, especially from the property manager and assistant property manager, were the worst part of my experience. I always tried to speak respectfully, but I often felt like I was being talked down to instead of treated like an adult. Respect should go both ways. Overall, I cannot recommend Hideaway Gainesville based on my experience. There were too many issues with communication, maintenance, and customer service. I hope management takes resident concerns more seriously and makes improvements because the people who live here deserve better.

I've lived at Hideaway Apartments for 4 years now, and it's been a great experience overall. The management team has always been responsive and easy to work with whenever I've had a maintenance request or a general question — issues get handled quickly and professionally. The community itself is well-maintained, quiet, and feels safe. I appreciate the amenities and how clean the common areas are kept. My apartment has held up well over the years, and I've genuinely enjoyed being part of this community. If you're looking for a place in Gainesville that combines comfort, good management, and a solid sense of community, I highly recommend Hideaway Apartments. Four years in and I'm still happy to call it home!

Hideaway Gainesville it’s a great place to live if you’re a student cause it has high standard amenities that are thought to be useful for students such as pool, meeting rooms, printing area, work spaces, gym, bbq zones and others. Besides of that, it is a quiet place and everything it’s clean and renovated. I love this place! Looking forward to live here for the next 2 years!

!!!Save your money and do not sign a lease here!!! First of all, they will let anybody just move in here. I had what you call “Roommates from hell” management was supposed to transfer me into a different unit after so many issues that I’ve had living with these people & was supposed to have a meeting in the office with my roommates but that never happened. The office will never follow up on issues you are having. You might as well just not say anything & live with it be because nothing will ever get resolved. I paid the transfer fee and everything come to find out there was actually not a spot available so I was given a credit back to my account from the transfer fee. If you want your boyfriend or girlfriend to move in with you, you can so do that their guest policy does not apply which is in every lease you sign. This “extra” person has been living in the apartment for 4 months now & the office does not do anything about this situation. I signed a lease to live with 2 other people, but I ended up living with 3 people and it’s a nightmare. Utilities has been super high with this extra person not on the lease & isn’t fair bc the person living there for free doesn’t pay a portion of the bill at all. I also don’t feel comfortable with living with somebody who is not on the lease I have confronted management about it several times and sent in video footage from my ring camera with this person having a key coming in at all hours of the of the night without the actual person they are living with in the lease. The office has not done anything about it. I also was supposed to live an apartment with no pets, but the person who has been living at the apartment not on the lease has a dog that comes over and basically lives there as well. The only positive thing I can say about this apartment complex is the maintenance turnaround is pretty quick. Beware moving in here is all I have to say now.