6 Bedroom House at 214, West Parade, lincoln

Please please take photos of everything when you originally move in, as stated in several reviews they are very aware they are dealing with young students and will try to keep every last penny of the deposit. I have spoken to several students who have had the exact same happen to them. Trying to blame us for (ironically) a poorly done paint job that was there when we moved in. Oh and mould in the bathroom despite us reporting the fact that we did not think the extractor fan was working and it not being resolved.

WOULD NOT RECOMMEND!!! I’ve had so many horrible experiences with this company and i would not recommend to anyone searching for student accommodation. Firstly, we were told that the house we were staying in had mould growing inside due to dampness and they were planning on fixing it, however throughout the entire year of living there ( with multiple emails regarding damp), it was never cleaned or sorted out. Thus, it caused stains in some bedrooms and around the house. To the point that one tenant had to pay damages even though it wasn’t their fault. Secondly, all the provided appliances were constantly breaking down. One example was our washing machine, clothes were stuck inside and maintenance was notified. However, it took around a week for someone to come over and fix it, meaning we could not have clean clothes for over a week! There were also more issues regarding appliances but due to being ignored by the company for a while, we decided to give it a miss as they would not have cared anyway! Thirdly, upon moving out, this company managed to completely ignore any queries and issues we had about receiving our deposits back. Meaning we had to wait over two weeks to hear back from this company whilst knowing they responded to another house on the same day as departure. Fourthly, my flatmates had an awful experience regarding payment schedules. They were told they could pay monthly on a certain property, this was accepted and all was well. However, on the second year, they were denied this and were told they had to pay semesterly, which did not work as they received the minimum student payment and could not afford it, hence the monthly payments to split the entirety of full cost. It took weeks to get through and by the time they did, the landlord of this property refused to contact them to settle an agreement and was acting like a child about the whole situation. I would also like to add that during our time with student housing, we never received anything on time regarding any check out or in reports and that everything seemed to be delayed. This made us quite concerned as we felt like they were sweeping us under the carpet almost like a problem to deal with when we had concerns. We also had numerous issues with “maintenance” or “contractors” walking into our house without knocking or giving us time to open the door. This was incredibly invasive and disrespectful to our privacy. Lastly, when receiving back our deposits, majority of deductions from our deposits were false and was no one’s fault due to either wear and tear, or previous tenants actions that came out of our deposit. Be prepared to pay £300 for a deposit to only get £50 when leaving. They kept telling us it was the “landlords” responsibility but for one house, after a quick google search, we found it was the company themselves’ property. One thing that stood out to me is that one of my housemates, when moving into the property, found used contact lenses buried into the carpet of her room from a previous tenant. Yet, when moving out and receiving our checkout report, student housing demanded around £50 for a deep clean of the carpet because it was apparently dirty? This is unacceptable, especially because of what was found when moving into the property, the money taken from our deposit was not going to be used for a “deep clean” and was just taken regardless as they did not seem to bother in the past. I would not return, nor recommend this company at all! We hardly ever received any compensation for their mistakes and had to deal with majority of problems ourselves.

Very poor service Reception is never there for parcels( really bad service) you can never find any one Fire alarm is constantly going off at ungodly hours of the day (3am) Poor organisation Save your self and look for somewhere better I would never have booked this place if I truly knew what it was like Lifts is always dirty The bin area is also always packed with rubbish on the floor is honestly one of the worst places to live as a student The areas is also dodgy UBR10 specifically for all these faults I also remember that they gave me wrong room on moving day I had to stick with cause apparently someone else was in my original room by ‘mistake’ Honestly awful place

Wonderful company when it comes to house searching, we've been talking with Abby who is an absolute gem, very smiley and knowledgable - eager to help with whatever we need!!

I lived at 8 Albert Crescent and wouldn’t recommend it to any student. The house was dirty when we moved in, and there was mould in my bedroom that took months to sort out. Several issues went unfixed despite repeated reports, including having no heating for weeks during winter. They kept most of our deposit at the end by blaming us for problems that were not our fault. Students should look elsewhere for uni accommodation.