King Square Studios, Bristol

Flats come kitted out with all your cooking appliances: cooker, hob, kettle, toaster and microwave and some sites also provide cutlery, crockery and cooking utensils.

Every student home has a dedicated caretaker team to respond to and solve your maintenance issues. We respond to every issue quickly and, if possible, will complete the repair during the first visit. Of course, this isn’t always possible and there are times when parts need to be ordered or external contractors arranged. When this happens, we’ll keep you updated on the progress.

You will be welcomed on arrival in the Building you are booked into by a member of King Square Studios staff. We will issue you with a welcome pack which contains all the information you need to live at King Square Studios and you will be directed to your room.

Every student home has a team of trained staff on site to respond to meet your needs. Their job is to make your experience as enjoyable as possible. On-site management offices are open Monday to Friday and will answer any questions, respond to any issues, offer advice and ensure a friendly face is there to greet you every day.

It is not usually possible to change rooms after you have arrived. All rooms are allocated on a 42 or 50-week contract and unless another resident also requests a room swap we would be unable to change your room.

Your contract is for a fixed length of time – so your room is yours throughout that period. That means that you don’t have the hassle of moving your belongings out during the Christmas or Easter vacations, and you can choose to stay in your property over these holidays if you want. It’s usually possible to book additional accommodation over the summer period if you want to stay then too. But we advise booking early to ensure rooms are available.

24-hour security with CCTV, electronic access control and a member of staff on site are available.

It is the resident’s own responsibility to clean their rooms and they share responsibility for the communal area of the flat. Management staff will conduct monthly inspections and you are expected to ensure that your room and flat is clean on these days. Failure to meet the required cleanliness standards will result in external cleaning contractors being brought in, the cost of which will be passed onto the resident(s). At the end of the tenancy the bedroom and flat must be returned in a good, clean condition to avoid cleaning charges, again it is the responsibility of all residents to ensure the kitchen and lounge are clean. The block stairways are regularly cleaned by the King Square Studios staff.

Overnight guests are permitted provided your flatmates agree. All overnight guests must be signed in at reception for safety, security and so that staff know who is on site in the event of an emergency. You must accompany your guests at all times whilst they are on site and you are responsible for their behaviour.

Absolutely. A super fast internet connection is available in every bedroom. But just so you know, broadband arrangements do vary in some halls.

If you cancel your contract before the contract begins you will be subject to our cancellation terms and charges. Cancellations will only be accepted upon receipt of a completed cancellation form. Contact the Cambridge office to request a form.

You will be given a copy of the maintenance slip that will be passed to our caretaker. The caretaker will attend to make the necessary repairs as soon as possible. Occasionally, it will not always be possible to complete the repair on the first visit and a subsequent visit may be necessary. Repairs are responded to on a priority basis, please be aware that it may not be possible to attend to your problem the same day you report it, especially at busy times of the year.

No, you do not. Contents insurance is automatically included with your rent. When you arrive we’ll provide you with details of the policy.

A laundry is provided with washers and dryers on site.

No pets of any type are permitted at King Square Studios.

Smoking is not permitted in any area within King Square Studios, this includes bedrooms, stairways and external courtyard areas.

You will be required to pay a damage deposit of £250 and a Utility Deposit of £50.

To take out a tenancy with us you need to be eligible for council tax exemption. This applies to all full-time students and some part-time students. If you’re unsure, your university or college should be able to let you know.

We want you to have the best student experience possible. That means going beyond just providing somewhere comfy and practical to live, to ensure you feel safe and happy. And we have staff on-hand 24/7 to ensure that’s the case. It’s why we’ve been awarded an International Accommodation Quality Mark and have been voted Best Value for Money 2016 in the National Student Housing Survey, the question should really be, why should I not stay at King Square Studios?