Question 1

How Do I Book?

Accepted Answer

It’s easy - just click on any of the Book Now buttons around the website and start your application. If you need any help or advice or want to book our short-term lets or summer stays, you can speak to the Residents' Team at your chosen property.

Question 2

What Do I Need to Know About the Booking Process?

Accepted Answer

Our booking process is quick and easy but it will be helpful to have some information to hand when you start your application – having the name, email and address of your guarantor, a head and shoulders photo of yourself and a bank card to make your advance rent payment will save you time!

Question 3

Can I Come to Have a Look Around Before I Book?

Accepted Answer

Of course! We are very proud of our properties and would love to show you around. If you want to bring some friends or family members that’s absolutely fine too – we just ask that you speak to our Residents’ Team in advance so we can make sure we have some rooms available to view. If you find yourself in the area and haven’t had a chance to speak to us you can still pop in, whilst we might not have a room to show you we will still be able to show you around our Residents’ Shared Spaces. We can also offer online video viewings if you don’t live locally so let us know what works for you!

Question 4

What room types are available, and what’s the difference between them?

Accepted Answer

Our room types vary per property but usually range from en-suite rooms to individual studios. Differences in rooms per property may include size, floor, and the amount of flatmates you’ll be sharing a kitchen with.

Question 5

How Can I Choose the Best Room for Me?

Accepted Answer

We want you to choose a room you are going to be happy living in and we know everyone has a different wish list – from the floor the room is on to the view and the amenities in the room, our Residents’ Team will be on hand to discuss this with you and help you make the best selection.

Question 6

Can I live with friends or request specific flatmates?

Accepted Answer

Yes! We know that choosing who you live with is really important so our properties with shared apartments offer group booking which can be easily organised by getting in touch with our Residents’ Teams.

Question 7

Can I book for one semester?

Accepted Answer

Semester lettings are available at selected properties – please contact our friendly Residents’ Teams to chat through your options.

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