Chesil House, bournemouth

I lived here on my first and third years of university. The first year (2023-24) was nice but last year (2025-26) was unbearable. First of all, my flatmates all had insomnia/gaming addiction problems and didn’t sleep between 1 am and 5 am. When I asked to move, the reception lied to me that there were no rooms available (later on, I learned there were but they only offered me to move 2 weeks before my contract ended). There were also large construction works in front of the accommodation active all night that prevented me from sleep. When I provided medical information that this environment affected my mental health negatively, they didn’t allow me to release the contract and move out to a different place. I spoke with the higher management, no result. Most receptionists were rude and passively aggressive and made me feel uncomfortable throughout my stay. There were 3 nice ones but the rest made me feel awkward and didn’t help with any problems. Overall, stay away from this accommodation. p.s. the first video is construction sound at midnight, the second one is my flatmates at 1 am

The location is nice, and most of the staff are friendly, but unfortunately my experience living here was often very stressful. During the summer, my room frequently reached around 34–38°C, including at night. I submitted maintenance requests and sent emails about the heat, but never received a response. The room also had very poor ventilation: the window opening was restricted and inset into the wall, so there was very little airflow and the room regularly felt extremely stuffy. Some other maintenance requests also appeared to be ignored until after I had moved out, which was particularly frustrating after having reported the problems while I was actually living there. The most surprising issue, however, was the condition of the mattresses. When I first moved in, sharp metal bed springs were protruding through the mattress. This was dealt with quickly at the time, which I appreciated. However, during my second year the exact same thing happened again, with sharp springs coming through the mattress. I requested a replacement but was told none were available and that I should swap it with a spare mattress from another room in my flat. When I checked that mattress, it also had metal springs protruding completely through the fabric. Encountering three mattresses with exposed springs over the course of two years was honestly astonishing. I then had to wait several weeks before eventually receiving a suitable replacement. The CLV app and booking system have also felt clunky and unreliable at times, adding another unnecessary layer of stress to the process of moving in and settling down. There are definitely positives to the accommodation, particularly the location and many of the staff, but the repeated maintenance problems, extreme summer temperatures, poor ventilation and condition of some of the furnishings made my overall experience much more stressful than it should have been.

Only 3 washing machines and 3 dryers in this whole building, oven/hob system is poor often turns off while trying to cook no good ventilation due to window restrictions don’t provide vacuum for the carpets. Wouldn’t recommend, only good thing is the room space

Rooms are ok. Make sure u pay rent on time. There are a few good staff members that help a ton, like Irem-girlgil and others

I had a largely positive experience staying at Chesil House for a year. The standout aspect was definitely the staff, especially Irem, who was incredibly helpful and caring. Whenever I had a request, they were quick to respond and accommodating. In terms of maintenance, it was a bit of a mixed bag. While the lighting in my room was fixed promptly (within a week), I did face long delays—several months—for the bathroom fan repair. Noise was another factor, as the location near a police station and a main roundabout made it a bit loud at times. However, the building’s insulation and double-glazed windows kept it relatively quiet, and the sirens were the main source of noise. A significant issue was the communal kitchen, where there was insufficient fridge space for the number of residents. Despite multiple reports, the problem with cockroaches in the kitchen was never resolved, causing discomfort. Additionally, adding an extra fridge could significantly alleviate the storage issues and would be a relatively simple and cost-effective fix. On the plus side, the location of Chesil House is prime. It’s within walking distance to Lansdowne campus, the town center, and the beach, making it arguably the best student accommodation location in Bournemouth. Overall, Chesil House offered a comfortable and supportive environment, particularly thanks to the attentive staff. With improvements in maintenance, kitchen cleanliness, and fridge space, it could be even better.