Current Midtown, williamsburg-va

Where do I even start. I put in a service request in over 2 months ago, it said it was completed, and it wasn’t for a broken dresser drawer (that had already been partially broken when moving in). I then went to the midtown office to talk about this with someone and they said “not to worry about it because it was [their] fault that it was not completed in the first place”. He proceeded to ask my room number and said I would be fine. I will not be paying for this charge. They have now tried charging me $150. They have a terrible work order system. In the past, I had put in a work order for a broken window (that was broken from the start as well) and a worker didn’t come in for the problem until A YEAR later. Another time, there was some sort of a leak above me and I put in a service request saying that it caused part of the ceiling to turn brown. They spray painted my ceiling without covering anything in my room and got spray paint on my comforter. Additionally, when they came in to finally fix my fan, they got dirt all over my floor and did nothing to clean it up. They also took about 2 weeks to fix our AC, leaving our rooms at 80+°f. We didn’t have a big issue with that until they charged us with a huge electricity fee that month even though it was caused by them.

Midtown is an awesome apartment complex and I love living here! The amenities are awesome and the rooms are super nice. Vanessa and Amanda really made my move in stress free and I can't thank them enough. I'm so glad I get to call Midtown home!

Updated review: about to move out of this place, good riddance. Very difficult to believe any of the good reviews since we were bribed with free Starbucks to write good Google reviews for them. Also some good reviews are from employees. Notice how all the bad reviews have many "thumbs ups" while the good reviews don't, which tells you the attitude us residents actually have towards this place. Still zero building security, most building doors are unlocked (see photo of door broken open and nearly falling off the hinge). Not uncommon to see homeless people residing in the entranceways and stairwells. Cost of rent is NOT worth the price and doesn't even include the price of parking, which ranges from $150-$700. AC is really on and off, I know multiple people who haven't had it working for months. Literal months. Trash chutes don't function much of the time (see other photo) so you have to find somewhere else to put your trash to avoid a fine. The pool turned green recently, I guess because of algae, which pretty much sums us the quality of this place (see that photo too). Bless the maintenance people who are nice but do way more than they should to keep this place together. The "new management" (who began in September of 2023) STILL blame all these issues on the old management, which is beyond stupid. This may be the only part about being a W&M student that I won't miss. Do everything you can to avoid living here.

I’ve had a great experience at Current Midtown! The staff is friendly and helpful, and the amenities are excellent. It’s a great option for students in the Williamsburg area, with a great atmosphere and everything you need for comfortable student living.

Very unorganized, with horrible communication. I never received the link for my virtual tour, even after it was rescheduled. When I explained that I no longer wanted to move forward because the link still hadn’t been sent, their response was simply, “Okay, I’ll take you off the schedule.” There was no attempt to fix the issue, apologize, or show any concern. Please don’t come underneath this review trying to show sympathy now. Your first point of communication showed me how situations are handled, and it raised serious concerns about how tenants are treated when issues inside their units need to be addressed. If basic communication and scheduling couldn’t be managed before I even became a tenant, I couldn’t trust that more serious concerns would be handled properly. That is ultimately why I decided not to move forward.