Riverside Ranch, san-marcos-tx

DO NOT MOVE HERE !!!! Please heed the warnings from the one star reviews. Unless you want to live with mold (which I added a photo of), no washing machine, continuous water outages, lies about repairs, predatory remarks from leasing office staff, lawn not mowed ever/trash everywhere (which becomes a home to vultures and other animals), dog poop in the grass AND barely any of the promised amenities which includes a working washer/dryer then this is the place for you. They’ll hold you in your terrible lease, since most of the property is vacate and has unsafe conditions, while doing nothing to fix it but laugh at your situation while saying they don’t have money. If you live here, you probably need a lawyer and have a call code compliance about your safety in these apartments.

These images are how the trash has been looking for almost two months now. We are being charged for trash but they are doing nothing to fix this situation. Also, I live in a 2bed 2bath with my roommate. Since July my roommates bathtub leasks into his closet and the hallway when he showers. So there is significant water damage in his closet and in the hall. He stopped using that shower in JULY and since then we have filed several mainence requests and nothing has been done. In fact, we were told we will be charged for the water damage. They keep telling us that they are waiting for the "new owners" to close on thew place so that can start doing maintence, but it has literally been two months since the first time I was told this> So I am in fact paying for a 2 bed 2 bath but am only getting one bathroom. I also told one of the office staff that I thiught there was mold in my apartment. He came and looked at it, and with no testing whatsoever he said it wasn't. Anyone with half a brain can see that this is black mold and thjis is even after i scrubbed it with bleach. It is likely from the bathtub leaking, but of course I'm sure I'll be charged for the damage anyways. I am still waiting for a response from the city code compliane, but I fear it is too late for me. Please do not sign here so you will not suffer the same fate as me.

DO NOT LIVE HERE! Water turned off all of the time and dog poop everywhere. I don’t think I was ever able to access the amenities since they have been closed since I’ve lived here. Pool is rarely ever usable in the summer. I had a maintenance request open for almost a WHOLE YEAR until it was finally completed. Plus there was a time that all of the dumpsters were completely full for a whole month and the whole place was full of litter! I understand the staff can’t control everything but they could be nicer. I was lucky enough to have a washer and dryer that worked but I know so many others didn’t. Just DON’T MOVE HERE!

Been living here for almost 2 months and it’s absolutely the worse experience that you could have. As someone that even has low expectations, I’m being letdown by the fact AC units have not been fixed. Temporary units for the room were given, but it does not completely solve the problem as no matter what you do, bugs will someone how creep into every opening they could get into. The floors are “made” super cheaply which if you put any sort of weight on them, then you’ll see the marks. Applying here is also a nightmare because the website for availability isn’t updated consistently so don’t expect that a room that is available on site is actually available. They took over a month to get us approved for the apartment despite of having everything in good standing. Other apartments usually get you approved anywhere between 2-4 days at most. Initially applied to this apartment because it was lower in price, but believe me when I say that I regret going for the lower priced apartment. Washer and dryer machines are also cheaply bought and small so it’s practically impossible to do a laundry day done in a decent amount of time. Please look anywhere else or if you come here expect being letdown. January 2023 Update: Our dryer hasn’t been working for about 3 months now and were told a new washer/dryer would be ordered yet nothing has been ordered. At this point, I’m almost sure the maintenance staff has all quit as the grass hasn’t been cut for a long time. There’s no movement around where they work anymore. As far as actual maintenance completed, only the AC unit has been replaced. Every work order added has not been actioned since moving in. These apartments plan to add $100 into rent this year which is a big red flag if I’m not wrong.

10/20/25 Apartments under new ownership, the company is called Arise, and there's lots of work being done to repair and improve the property, as it needs it desperately. Previous owner left the property to crumble for far too many years, so there's tons of work needed to get it back to where it should be. Don't expect to have use of "the amenities", like the website shows (very old pictures), as there aren't any, with the exception of a (sometimes) clean pool, and a weathered tennis court. Everything else is broken or closed. No community center, Jacuzzi is not heated, BBQ's, office area, printers, gym equipment, or volleyball courts. There are new mailboxes, yay! New tenants are being brought in to renovated apartments at approximately $200 a month less than current tenants for a 2 bedroom apt. which haven't been renovated in at least 15 years. It's really frustrating, but mgmt. Offered to lower my rent by appx. $170 upon lease renewal, so we chose to sign for another year and stay. We understand that this is a new owner and they have a huge amount of work to do to get this complex up to par after years and years of zero maintenance. The maintenance personell are kind and responsive , and so far the office staff have been kind and responsive despite a bumpy start. I will update this post as time passes and we see how things go.