Riverside Ranch, san-marcos-tx

DO NOT MOVE HERE !!!! Please heed the warnings from the one star reviews. Unless you want to live with mold (which I added a photo of), no washing machine, continuous water outages, lies about repairs, predatory remarks from leasing office staff, lawn not mowed ever/trash everywhere (which becomes a home to vultures and other animals), dog poop in the grass AND barely any of the promised amenities which includes a working washer/dryer then this is the place for you. They’ll hold you in your terrible lease, since most of the property is vacate and has unsafe conditions, while doing nothing to fix it but laugh at your situation while saying they don’t have money. If you live here, you probably need a lawyer and have a call code compliance about your safety in these apartments.

These images are how the trash has been looking for almost two months now. We are being charged for trash but they are doing nothing to fix this situation. Also, I live in a 2bed 2bath with my roommate. Since July my roommates bathtub leasks into his closet and the hallway when he showers. So there is significant water damage in his closet and in the hall. He stopped using that shower in JULY and since then we have filed several mainence requests and nothing has been done. In fact, we were told we will be charged for the water damage. They keep telling us that they are waiting for the "new owners" to close on thew place so that can start doing maintence, but it has literally been two months since the first time I was told this> So I am in fact paying for a 2 bed 2 bath but am only getting one bathroom. I also told one of the office staff that I thiught there was mold in my apartment. He came and looked at it, and with no testing whatsoever he said it wasn't. Anyone with half a brain can see that this is black mold and thjis is even after i scrubbed it with bleach. It is likely from the bathtub leaking, but of course I'm sure I'll be charged for the damage anyways. I am still waiting for a response from the city code compliane, but I fear it is too late for me. Please do not sign here so you will not suffer the same fate as me.

10/20/25 Apartments under new ownership, the company is called Arise, and there's lots of work being done to repair and improve the property, as it needs it desperately. Previous owner left the property to crumble for far too many years, so there's tons of work needed to get it back to where it should be. Don't expect to have use of "the amenities", like the website shows (very old pictures), as there aren't any, with the exception of a (sometimes) clean pool, and a weathered tennis court. Everything else is broken or closed. No community center, Jacuzzi is not heated, BBQ's, office area, printers, gym equipment, or volleyball courts. There are new mailboxes, yay! New tenants are being brought in to renovated apartments at approximately $200 a month less than current tenants for a 2 bedroom apt. which haven't been renovated in at least 15 years. It's really frustrating, but mgmt. Offered to lower my rent by appx. $170 upon lease renewal, so we chose to sign for another year and stay. We understand that this is a new owner and they have a huge amount of work to do to get this complex up to par after years and years of zero maintenance. The maintenance personell are kind and responsive , and so far the office staff have been kind and responsive despite a bumpy start. I will update this post as time passes and we see how things go.

Just had to sign a new lease because they lost the one we just signed in August... It's October. Once I get out of here, I'll have a lot more to say. For now (as of October 2025) I am not pleased or amused. Not in the slightest. December 2025 here: it hasn't improved. Updated coming later.

I lived at Riverside Ranch for two years (August 2020 - July 2022) and the first year wasn't bad. There were pretty consistent issues with hot water, but when the AC unit broke they bought a new one and had it installed in a week. I was pretty happy with the apartment so I renewed for another year. In the second year they got new management and everything went downhill. In September 2021 my dishwasher broke and every time I put in a maintenance request it took at least a month for them to come, if they showed up at all. There were multiple times where they said they visited but nothing happened. When I moved out my dishwasher was still not fixed. In the winter I learned that my heater couldn't keep my apartment warmer than 65 degrees. In February 2022 my washing machine broke and they weren't able to fix it. They frequently told me they were buying me a new one but by the time I moved out I still couldn't wash my clothes in my own unit. Issues with hot water continued but under this management they often wouldn't tell you when they were shutting the water off. Through all of these issues management was rude when they spoke with me, seeming annoyed that I even had an issue. It has now been two months since I moved out and they haven't sent me any information about the walk through they did of my apartment after I moved out. They don't allow people to be with them in the walk through. When I visited them about my security deposit they told me they've done a lot of them but they haven't gotten to mine yet. Do not move into Riverside Ranch, you'll be getting yourself into more trouble than it's worth with unhelpful management and things breaking constantly. This place is more expensive than it's worth.