Mirage San Marcos, san-marcos-tx

Marilyn is a customer service superstar! Her friendly demeanor and willingness to go the extra mile made my experience truly exceptional. She's patient, knowledgeable, and genuinely cares about helping customers. I left feeling valued and impressed by her outstanding service.

I would not recommend living here. On move-in day, the apartment smelled like rotting wood, urine, and dip. Management blamed it on “new floors,” but the floors were already scratched up. The entire apartment has stayed SO DAMP and smells awful. The kitchen in the 4x4 has almost no storage. The cabinets are so small that basic pots, pans, and bowls barely fit.The biggest issue is the mold. one of my roommates developed severe breathing problems, constant coughing, skin issues, and brain fog after never having allergies before. We reported our concerns multiple times, but nothing was done unless we were willing to pay. My clothes even smell bad from being in the apartment.every time I go to my hometown, my mom asks why my clothes stink. She literally smells it on me every time. To top it off, we dealt with roaches for months after moving in.The only positive is that maintenance responds quickly, but that’s meaningless when the apartment has so many serious problems. This place is not worth $700+ a month. Rebranding from Castle Rock to The Mirage didn’t fix anything. Save yourself the headache and live somewhere else.

Maintenance is amazing and pricing is decent, but ever since they implemented the visitor parking, there is not enough visitor spaces. An office representative said they would add more and they never did. Other than that they have been great!

Amy Hitt is SO helpful! I am so thankful for everything she helped me with! She is what makes this place run for sure. I would recommend this place to all my friends and if they have any issues I will be telling them to reach out to Amy.

Was having a rough time looking for apartments for next semester that made it feel like home. Thankfully when I went to tour The Mirage Marilyn made it feel like I found my home away from home. She was exceptional at answering all my questions and made the tour feel comfortable and not awkward. If I sign she will be one of the main reasons.