Copper Beech at San Marcos, san-marcos-tx

The apartments and space are nice. The amenities are horrible, the pool is almost always closed or dirty, the gym is a complete safety hazard, almost all the equipment is broken or missing. Even before i lived here and i visited friends that lived here, i would see that the gym was in terrible condition, which is so disappointing because these apartments could be great if the amenities were maintained

mail room situation is ridiculous. I spend 10 minutes each visit and multiple visits to find ONE package because half the time people move your packages around so it’s in the wrong section, and the front office doesn’t do anything or care. It’s extremely messy and you will spend forever searching for your package. Didn’t have this problem at my last complex. Update: This is the second time I’ve had to file a refund to Amazon because my packages keep getting stolen.

only been here 24 hours but our unit was in good shape - however, that was most likely due to previous renters cleaning before leaving. only issue is that the door doesnt lock, and our toilets dont have screws so the seats will come off lol. comparing this to the last apartment i stayed in (the lodge(god bless 335 and hopefully the roaches are gone)), this place is heaven for the same price. if you want somewhere affordable and spacious, so far, i recommend! - will update!

live here if you like living in filth outside of your buildings and pool restroom. Need to speak with management for an emergency? Good luck! Give them 2-5 business days to hear back. Enjoy passive aggressive front desk with great miss communication and lazy maintenance :-)

Copper Beach Review 0/10 — Worst living experience I’ve ever had. My experience with Copper Beach has been extremely frustrating from the moment I moved in. When I first moved in, the key they gave me to my apartment didn’t even work. I couldn’t get into my own apartment, so the maintenance man had to let me in. While I was looking at my apartment for the first time, he was also still installing/fixing my blinds. In my opinion, that is completely unprofessional. Everything should have been checked and finished before I was given my keys and moved in. I also just found out that my roommate has a room key and I was never given one. They also forgot to put lightbulbs in the apartment, and I was given an apartment with a large hole on the porch that I reported when I first moved in. The hole has continued to get bigger, and despite me bringing it to their attention, nothing has been done about it. The AC upstairs also does not work properly, which is extremely frustrating, especially in Texas. Maintenance has also entered my apartment multiple times without me knowing. One time, someone from maintenance even came to my door around 8 PM while I was having friends over, which was extremely uncomfortable and disruptive. My mailbox has never properly closed, so I submitted a maintenance request to have it fixed. It has now been over two months, and it still hasn’t been repaired. How am I supposed to get my mail when my mailbox doesn’t even close? The apartment was also given to me smelling strongly like cat urine, which is completely unacceptable for a supposedly move-in-ready apartment. More recently, they failed to properly communicate with me about a new roommate moving in. She literally showed up at my door, and none of this was her fault. Copper Beach apparently didn’t finalize her lease until the very day she moved in. She also isn’t a student, even though I was under the impression that students would be housed with other students. On top of that, they messed up her lease, didn’t place her with the friends she was supposed to live with, and then failed to properly fix the situation. As someone who has a dog, I also constantly notice issues with the dog-station trash not being taken out. Before my roommate moved in, cleaning staff came through but left trash everywhere, which ended up attracting roaches. Overall, the communication, maintenance, cleanliness, and management have been incredibly disappointing. The front office staff have also been extremely unpleasant to deal with, especially one older woman with glasses who has been very rude. There have been problem after problem, and it feels like residents have to constantly chase management just to get basic things addressed. Copper Beach has been a terrible living experience, and I would not recommend living here. 0/10.