Copper Beech at San Marcos, san-marcos-tx

The apartments and space are nice. The amenities are horrible, the pool is almost always closed or dirty, the gym is a complete safety hazard, almost all the equipment is broken or missing. Even before i lived here and i visited friends that lived here, i would see that the gym was in terrible condition, which is so disappointing because these apartments could be great if the amenities were maintained

I lived here for two years and just moved out. While my experience wasn’t terrible, it was definitely not the best. The communication was terrible from the office and sometimes maintenance as well. When I moved in, my carpet was gross and in the corner of the room there was dog pee from previous roommates pet. I requested replacement of the carpet.. never got it. My toilet wasn’t connected, nobody came to fix it until 2-3 days later. At that point I fixed it myself. My second term of my lease was when I decided to leave. My roommates and I did not have a working oven/stove for a week. Because there was such a lack of communication of when it would be fixed/replaced. Luckily we all had somewhere we could go to cook, even though we still lost out on some food. The upstairs breaker flipped so many times that it caused the power to go out. Once we requested to get it fixed, it was..temporarily. It started flipping multiple times in a day. At the same time our AC went out and when my roommate explained what was happening the maintenance people talked to them like they were stupid. We also had no wifi for over a week (obviously a request was submitted) in the building. Upon moving out and walk throughs, my roommates stated the thermostat was touched and set to 85°.. which they did not touch. Also the toilet in the room I stayed in was broken.. again. Which was working perfectly fine when I left. I made sure of it after I left the room the way I found it upon move in. Overall experience wasn’t great, but I appreciate the workers who were polite and very helpful.

Lived in a 2 bedroom for 2 years here’s my experience Maintenance is elite, most problems were solved same day. Longest wait was like 2 days. They don’t get enough credit. Rooms were very spacious, and a great price. I had more closet space than I could use. The home and furniture itself wasn’t grade A quality, but I care more about breathing room than quality. Bus comes by every 15-20 min. Sometimes the first is full and you have to wait for a second, but that’s how it goes. The gym is missing some equipment and the basketball court could use some updating, but they’re both enough. The pool broke a fair amount of times but I never used it as much as I thought I would. Usually went to Sewell instead since it’s very close. Location is great. Front office answered the phone like 60% of the time, but whenever I left a voicemail they always heard it and responded accordingly. Biggest issues were the parties and bugs in the summer. Parties and bugs will happen, can’t prevent them. But pest issues were solved quickly since you can put work orders in for that and they have pest control. Never a lasting issue. Overall I had a great experience. It wasn’t perfect, but the problems I dealt with were minor and solved quickly. If you’re going to live with a group of people you’re making a good choice living here.

Awful. Constantly riddled with trash and animal feces everywhere. I even had animal feces in my room when I first moved in; which I was forced to clean as well as the rest of the filthy, uncleaned complex. I am typically a cordial and easy going person but they generally take months to respond to maintenance requests, and typically don’t even fix the issue if they do acknowledge it. Might be because all of the appliances in each unit are old, breaking or broken. The office almost never answers the phone too. About 5% of the time they do, despite those workers always being in there. You also may become temporarily blocked by the office if you call about an issue. Today I was blocked because I’m trying to get my stove fixed before this storm. Very suspicious. Needless to say, I wouldn’t recommend this place to somebody that I hate. Also, copper likes to reply with affirmations to these honest reviews. I’ll just mention that I still have not seen an honest statement in those messages.

DO NOT MOVE HERE! A terrible apartment complex for students. I was sexually assaulted in Aug. 2022 right after I graduated by someone who stayed in the complex. Management changed 3 times in 2022. This was reported with Copper beech, SMPD, and TXST title IX department. I signed a lease but never moved in (nor picked up keys) due to being assaulted. I moved back home to Dallas and received a $8000 collection on my credit. Instead of treating me like a victim, I was told i had to pay a settlement of $1298, even when I never moved in and cancelled my lease. Copper beech was told explicitly that I was a victim of sexual assault who( under state law/penal code) would not be responsible for rental fees or lease termination fees. I’ve been fighting this for 4 years and now Copper beech is ignoring my calls. They have illegally ruined my credit, disregarded my statement as a victim, and caused me much emotional distress even after providing all sorts of documents. It is now April 2026 and I still cannot get an apartment due to Copper beech blatantly ignoring me being sexually assaulted in their complex, under their supervision, and now having this $8000 collection on my credit. I never got the justice I deserved. DO NOT MOVE HERE! They will mess you over!