Cabana Beach San Marcos, san-marcos-tx

Would Not Recommend My experience living here was honestly extremely disappointing, and I would not recommend this apartment complex to anyone. The building itself was in poor condition, and the problems started almost immediately after moving in. The first unit I was moved into was infested with roaches, which is completely unacceptable for the amount of money residents are expected to pay. It was stressful having to deal with that right after moving in, and it made the apartment feel unsanitary and uncomfortable. Another major issue was the constant extra fees being added to the rent. It felt like the amount we were originally told we would be paying was never actually the amount we ended up paying. On top of that, the utility bills were ridiculously high. Utilities were consistently $150+ per person, and one month our utility bill was around $500 for just two people. For an apartment, that is absolutely unreasonable, especially when you consider the overall condition of the property. The furniture that comes with the apartment is also in terrible condition. A lot of it is dirty, worn down, and honestly does not feel worth the price we were paying. If you’re charging residents the amount you do, the furniture and overall condition of the units should be much better maintained. Overall, the building feels run down, the additional fees and utility costs add up quickly, and the quality of what you’re getting does not match the price. I would strongly recommend looking elsewhere before signing a lease here. There are too many issues to justify what residents are paying.

This was my first year living off-campus, and if I could go back and choose literally anywhere else I would. Today was my final straw. There has been a plumbing issue in building 10 where I stay, and they are trying to get it fixed. Ok, great, but then they don't tell us when they are going to shut off our water??? There was no email correspondence about it this morning, and I had to find out when I tried brushing my teeth. It is always one thing after another at this place. I know some people have had an okay time here, but for me and my husband in a 2x2 in building 10, do not come here. If you are in a 2x2 in building 10, break the lease, seriously. We have had ant infestation after ant infestation because there are literal holes in the baseboards because the foundation of the building is absolutely obliterated. They spend more attention on the landscaping for the complex than any of the major issues of the buildings. They are finally fixing the foundation right now, which doesn't even matter for us because we move out next month. When we moved in, our dryer duct was torn up, A/C stopped working multiple times, dishwasher was broken, microwave broke while we were here, and the screens in the patio that make the place worth coming to constantly break because they get a cheap servicer to screen the patios. We take care of our living setting, cleaning every week and keeping it tidy, of course natural wear and tear will occur, but not to this level.Not to mention, utilities are so high here. It is my husband and I living here, and we pay anywhere ranging from $200-350 for utilities in total; they get split, so we each pay $100-175 EACH for utilities. The lowest month for utilities we had was maybe $175, and that was because our whole A/C unit died, and we had to get a new unit so we were without an actual A/C unit. The wifi connection was also really horrible, and it was difficult for both of us to complete schoolwork at the same time. Maintenance was extremely slow at the beginning of the year for these issues; it took ~3 weeks for work orders to be completed, which I understand is not the maintenance guys' fault, but rather the crappy apartment complex's fault, as they just need to hire more workers. The photo below shows my husband having to tape up the screen because it came undone and the screen was just flapping open. The photos of the floors show how we have actual wood flooring in one of the bathrooms, but we have vinyl stick-on flooring for the rest of the apartment. TLDR; water shut off w/ no notice, which is illegal!!, ant infestations, foundation issues leading to holes in ground, wifi sucked, appliances were crappy, screened-in porches not worth it due to always breaking, people don't pick up their dog poop anywhere and are not enforced to do so, and the utilities are extremely high.

This is probably one of the worst apartments to stay at in San Marcos. The maintenance men have walked in on me many times. Even had my room door locked because I was showering and they continue to unlock my personal door. That’s illegal. Cabana will have people over at your place for random “check ins”. They also ALWAYS had renovations and coming into our place making us take everything off our floors and ect. Couldn’t even enjoy my rent and considering suing for the men walking in on me. Have camera proof. This is being written under anonymous account but definitely did not enjoy living here!!! On the other hand, management seemed nice until the end when they called me every single day for a week telling to move out early or reminding me that I was moving out. That’s ridiculous!!!

God forbid you have any type of balance when you move out because they will simply give your balance over to a third party company that is impossible to get a hold of. When you try to talk to Cabana beach about it all of the managers are extremely dismissive of the issue and do not try to help you whatsoever. Do not live here if you are busy because the managers do nothing except sit around all day then direct you elsewhere when you have problems.

I drove to San Marcos with the intention of only touring apartments and making my decision later, but after touring with Josie I returned about 2 hours later and signed. After touring 4 apartments previously, we were tempted to just drive home and maybe tour Cabana Beach another day (thank God we didn’t). We walked in with the plan of just taking a quick tour and picking up a flier, but then we were kindly welcomed by Josie. She took the time to break down all the details, never made me feel rushed, and made sure I fully understood everything throughout the process. She was welcoming, knowledgeable, and made the entire experience feel easy and genuine. Highly recommend touring here even if it’s not at the top of your list!