Bishops Square, san-marcos-tx

Apartments are a little banged up but Shane completed my work order timely and even went the extra mile to ask if I need anything else. The front desk is also very attentive and nice. But the kicker is this awesome pool. Edit: I have add +1 star after my second year at Bishop Square. After my AC went out in my building at the start of Texas Summer Emma Brown was very, helpful, kind and communicative about fixing it in a timely and professional manner.

I seldom ever leave negative reviews, however from the initial move-in, to the final move-out, and even after, we have had nothing but issues with this property. At move-in my daughter moved into an apartment that had a terrible mess left by the repair crew. Just prior to move-out the repair crew left a terrible mess again and subsequently we were charged for it, despite our best efforts to inform them of their missteps. We've been waiting for well over a week to dispute those charges, however you can't simply get assistance onsite, you are directed instead to American Campus where we've been in que for many days with no response. Do yourself a favor and look elsewhere for a property that is not overseen by students and find one that is professionally managed.

Honestly the place was live able, can’t complain too much. There was a roach problem and many issues that would come up. Maintenance team would show up and fix it within 2-3 days. But the problem never stopped from bugs, broken garage, gate never working, toilet not flushing, constant dust, AC going out, air filter issues I could go on but at the end of day I could live in it and they always made a attempt to fix issues.

I was a first year student at Texas state and decided to lease a 3 bed and 3 and a half bath unit. The model apartment we were shown looked an actual mansion compared to what I got. I also got the garage to myself but there was a MASSIVE roach problem. They brought someone out to take care of that but it did not work to any extent. Roaches were inside and it's important to note most of these roaches were not small. They were the biggest roaches I've ever seen. I had Godzillas and king kongs fighting in my unit. The floors were all scratched and chipped. The stairs looked horrible. The bedroom wasn't bad however but the unit did not look like it was cleaned whatsoever ever. The bathroom tub was stained. And the microwave that came with the unit was unbelievable. Mold on the top and back of the inside of the microwave. Thank god my roomate noticed. LEASE AT YOUR OWN RISK PLEASE!

The hidden fees come out of nowhere. So many given with no explanation. First day my roommates and i moved in our unit flooded in the middle of the night and lots of our belongings were ruined. Staff is sort of helpful sometimes but has also been rude on multiple occasions. No sort of property manager you can ever talk to. Always in “meetings”. That’s what happens when you manage three poorly reviewed apartment complexes in one town.