Mountain Valley Apartments, morgantown-wv

Absolutely horrible! My family member lives there, I visit often. This is mainly apartments that college students live in. The top floor roof in their building caved in before winter causing major issues and leaks to almost the bottom apartment. The steps going up to apartments need replaced. They are harassed and treated horrible by neighbors that are older (not college students). I have witnessed it myself while visiting, having spoke with one family member myself. Not bad enough to involve law enforcement at this point. Example: I got out of bed one morning and they began banging on the floor. The leasing office however has not and will not address the issue for whatever reasons. I highly recommend not leasing here. But here in Morgantown is seems to be an issue in general with maintenance, upkeep and safety of housing.

DO NOT MOVE HERE it’s a decent price for a reason. I had no issues until five or six months into my lease my bedroom and bathroom ceiling would leak anytime it was raining outside. Tons of water I would use vases to catch it. Eventually they brought dirty Lowes buckets to catch the water cut into my bathroom ceiling and gave me a fan to dry it out. Since the leak was so bad, my bedroom light never worked for the rest of the six months I was forced to live here. I had to use my bathroom light because that’s all that worked. They only gave me a month free of rent. Two months later people were fixing the roof so to him problem solved as if there’s not mold and water damage all in the walls…Good luck to you if you live in building 5000 go ahead and scroll down to see the other victims of this. Spencer Lee did not care at all that I had to live in a disgusting apartment and I still had to pay full price of the rest of lease. I lived on the second floor by the way… The “amenities” are very bottom of the barrel compared to other complexes in Morgantown…The “gym” is disgusting it has NEVER been cleaned and only half of the equipment works no heat or A/C anyone can get into it. I went one day to lay in the tanning bed and someone kicked the door in. The pool has 5 chairs and two tables so I hope you don’t mind laying on cement with a towel that’s the only way you can “enjoy” your time there. Yet they post old pictures from 2016 to show they have lounging chairs, which do not exist. For the price you pay I think it’s insane they don’t update or fix anything. They have four dumpsters that are very far away from most units so I hope you don’t mind putting trash bags into your car!!! if you do live near dumpster good luck to you also because you can smell it from a mile away It absolutely reeks people throw trash everywhere. It is a complete disaster. We did the early move in meaning you get it how they left it. Which is fine I cleaned my apartment for 4 hours with help of 2 other people. ALL of the blinds were messed up. Yet when I moved out I had to pay $125 for cleaning fees and blinds. Blinds I didn’t break the same ones I lived with… I wonder if they even gave the new tenants brand new blinds I know I never got them or ruined them yet I’m being charged. The are straight up scammers!!!! I wish I could say anything nice about this place, but I can’t.

I put on my application that i would be moving in with my partner, was accepted and sent the lease, signed and paid my deposit and first months rent just to be told the day before move-in that I wouldn’t be allowed to. Now I have to wait 30 days for a refund so I’m unable to move anywhere in the meantime without those funds. The photos I added are of the additional occupancy section they allow you to fill out, so be extra careful because clearly they don’t always thoroughly read the application considering I was still approved under “single occupancy”. The staff was very friendly and helpful, even though I had to reach out for the majority of information I needed.

IT WAS HORRIBLE EXPERIENCE. They informed me of the apartment number when I made a contract and another apartment on the day I arrived to move. And even though it wasn‘t an early move-in , the house wasn’t cleaned at all, and the carpet of the room smelled like the fur of the dog that lived before. Grass and leaves kept coming out of the washing machine, and food was stained in the dishwasher and refrigerator. So many bugs just came into my room and I needed to wake up with all the ants on my bed and arms lol The time I lived here was the worst. I really don‘t recommend it.

DO NOT GET A LEASE HERE. I'm utterly disgusted with how this management runs their complex. Upon early move-in, the apartment is trashed. PLEASE view the images attached. I have videos as well but they can't be added as google doesn't support them (how convenient). The flooring in the kitchen area has rips. The carpet is littered with stains and additionally has rips in the doorways. The back of the chair is destroyed by what we assume was a cat. The apartment is a mess. There are food stains on the walls. There's exposed electrical wiring near the washer and dryer. The hardware in the one bathroom, at least, is completely dismembered and detached. There's water damage beneath the sink. There's food in the freezer and fridge, containing raw chicken that went bad and milk that expired in April. This was somehow a group of 3 girls that left the apartment in this condition. The stove doesn't work. The garbage disposal doesn't work. The apartment complex state we aren't allowed to file work orders until the official lease start of August 17th. They additionally said any damages won't be addressed until mid September at the earliest. These people are in deep violation of our lease and WV state laws as the apartment we are paying for does not meet the requirements. Our amenities are broken and damaged, and there are numerous safety/fire/electrical violations/hazards. They better lawyer up, they don't know what's coming.