Domain at Town Centre Apartments in Morgantown, WV, morgantown-wv

I would not recommend living here. The leasing office has consistently been unhelpful and often comes across as rude when residents ask questions or raise concerns. The amenities are poorly maintained and the biggest issue is the pool. It is nearly July, and the pool still has not opened. Residents pay for access to these amenities, yet management has provided little to no communication about when it will be available. Meanwhile, other apartment communities and public pools in the area have been open for weeks. The condition of the pool is unacceptable.It was full of nasty green water from being uncovered, and I have personally seen tadpoles and mice in it. Then it was drained to only be refilled with more rainwater which is getting gross.Residents who pay extra for pool-facing units are essentially looking at an unsightly, poorly maintained area instead of the amenity they were promised. Beyond the pool, the rent is expensive for what you receive. Maintenance and upkeep appear lacking, appliances are unreliable, and the overall construction quality feels poor. For the amount charged, residents should expect better communication, better maintenance, and amenities that are actually usable. Overall, management’s lack of responsiveness and the poor condition of the property make it difficult to justify the cost of living here. **photos were taken last season while pool was considered open…

I like the shuttle bus system, amenities somewhat, and proximity to the Town center, but that might just be it. I had an issue with moving when I just got here due to an ESA. I felt like there was not enough accommodation or consideration in that situation, which left a bad taste in my mouth, and I have been turned off from Domain since then. In addition to that, seeing dog excrement every time I walk past the lawn is a major turn-off. I have learned my lesson when living in pet-friendly accommodations. Maybe I have unrealistic expectations, but ideally, those are things I would change. This is an older build, so living on the third floor with no elevator is insane, especially when grocery shopping. Although I am not usually free, Domain also hosts a few events, which is nice, so that's about as much as I have to say for now.

I love living at Domain Apartments! Amenities are incredible, I always feel safe, and I know that if I need something or have a problem I can reach out any time and be met with fast service. The employees especially are so helpful and always so kind!

Move in and move out policies are predatory, for morgantown area price is absurd, and facilities are worn out and not like in the pictures. Support staff is un helpful/unknowledgeable but nice ish. Unfortunately it is one of the best places in terms of apartments for morgantown area

DO NOT RECOMMEND THESE APARMENTS DUE TO POOR MANAGEMENT!!! I am extremely disappointed with Domain Management’s handling of my daughter’s lease account. We were clearly told the lease termination date would be updated and charges prorated. That correction was never made, and due to their internal failure, the account was wrongfully sent to collections. Despite numerous phone calls and conversations with staff, no manager ever returned my calls. This level of neglect and lack of accountability is unacceptable. This was not a complex issue—it was a simple date correction that was never completed. Instead, it escalated into a collections matter that impacted my credit. I strongly caution anyone considering this company to proceed carefully.