AXIS 360, buffalo-ny

My experience with Axis 360 / Legacy Development was extremely disappointing from beginning to end. The communication was terrible, the staff was dismissive, and the information we were given was inconsistent. We were told by phone that check documentation could be submitted as proof of income. We followed the instructions given to us, submitted the requested documentation, and waited for a review. Afterward, we were told through email that the documents were not acceptable because they did not prove self-employment income even though that's the opposite of what was said on call. When we reached out to give different financial information then, radio silence. This was not a situation where we refused to provide documents or cooperate. We did exactly what we were instructed to do, only to have the requirements change after the fact. The worst part was the complete lack of urgency and communication. We reached out multiple times, were told someone would follow up, and were left waiting while the apartment was time-sensitive. Emails and submitted information were overlooked, and instead of working with us to resolve the issue, we were dismissed. After escalating the matter to corporate leadership because we could not get ANY response, they said they'd speak to a management. Today we were informed that we were denied "with no explainable reason" and that the apartment had already been leased to someone else, even though managers claimed they were constantly busy and couldn't speak to us. So busy that they could rent and look at other people documents when we'd been in talks with them for a WEEK. My kids are starting college, and if we'd known we'd spend a week wasting time with this horrible company, we never would've even visited. I wouldn't even waste the time of applying here. If they can't even communicate to help you sign and get the lease, imagine the care they'll have when you have problems in your apartment.

I have been living at Axis for a year now, and I am planning to renew my lease. It is a perfect place to live—very clean and well organized. The staff are extremely friendly and helpful, and the maintenance team responds very quickly and works efficiently. The location is excellent, less than five minutes drive from UB South Campus, making it an ideal place for students. They also host student gatherings and celebrations, which creates a great community atmosphere. I am truly very happy living at Axis.

This is the best place. The people are friendly, the place is clean and modern, and the amenities are exceptional. The gym is all new and work out. There’s a games room and a projector! Studying rooms! I never want to leave this place! Shout out to Nick, Matteo, and Big Al. You make Axis 360 a home.

I’ve met some wonderful people here at Axis! They have sponsored some cute events that I have hosted to get to know other residents😄 I was even able to put a cute reading bench under my beautiful bedroom window! Such a great place to live with your best friends❤️

After living here for 3 years and still planning to live here for another, I can safely say that I am so happy with my choice. The buildings are always clean and the staff is constantly readily available. Amr specifically is my leasing consultant and helps me remember to sign my papers. He also works at the front desk and is always a happy soul whenever I see him. He is always smiling and just radiates positive energy. I would 100% recommend living here.