Flamingo Crossings Town Center, winter-garden-fl

As a parent, I felt it was important to share our family’s experience with the Disney College Program and the housing at Flamingo Crossings, because what my child went through was deeply concerning—especially in terms of their mental health and overall well-being. When my child was accepted into the program, we were all incredibly excited. We believed this would be a safe, supportive environment where they could grow, gain experience, and take an important step forward. Unfortunately, what they experienced was far from what was promised. The living conditions at Flamingo Crossings were unacceptable. My child reported ongoing cleanliness issues, including mold in the washer and dryer units, which raises serious health concerns. These issues were reported multiple times, yet nothing seemed to be done. On top of that, shared living spaces were often left in unsanitary conditions, with roommates leaving moldy food in the refrigerator and not maintaining basic cleanliness. The roommate situation became a constant source of stress. My child followed all the proper procedures to report conflicts, hoping for intervention or resolution, but little to no action was taken. As a parent, it was incredibly difficult to watch them feel stuck in an environment that was both emotionally and physically draining. What troubled me the most was the impact this experience had on their mental health. Over time, I saw a noticeable decline—they became overwhelmed, anxious, and exhausted. This was supposed to be a positive and enriching opportunity, yet it turned into something that negatively affected their well-being. Additionally, hearing that they were treated unprofessionally at work, including being yelled at in front of guests, was extremely upsetting. No young adult should feel disrespected or unsupported in what is meant to be a learning environment. It also makes me question the broader impact this kind of environment has. If participants are dealing with poor living conditions, constant stress, and lack of support behind the scenes, it’s not surprising that customer service at Disney World can suffer. People cannot consistently provide positive guest experiences if they themselves are overwhelmed and unsupported. We trusted that this program would provide not only career opportunities but also a safe and respectful place to live and work. Instead, it felt like serious concerns were ignored, and support was lacking when it was needed most. I strongly urge that these issues be taken seriously. No family should have to worry about their child’s health—physical or mental—while they are trying to pursue an opportunity like this.

i would say i did not have my best experience living here and doing the disney college program . I had a difficult experience with the housing and pay structure during my time in the program. Rent was automatically deducted from my paycheck, and at times the amount taken made it very difficult to manage my remaining income and to be stable here . When deductions changed or increased, we were expected to cover the remaining balance out of pocket, which was challenging given reduced or inconsistent hours from our role This made financial stability very difficult and added a lot of stress during my time in the program. While the experience itself had some positives, the housing and pay system did not feel manageable for my situation. i would not recommend staying here if you are doing the college program it’s really all just a scam

Flamingo Crossings Village is a very interesting idea. Great on paper, absolutely abysmal in execution. While the west campus seems to be in great shape, that’s only because it’s still relatively new construction. Every facility, piece of equipment, even the grounds itself are woefully unkept. If a piece of gym equipment, the pool, or an elevator goes out of service, do not expect it to come back during your program. Be very wary ordering any packages as well. Letters will not come to you, and often times packages do not either. I had a in-person conversation with an employee, guaranteeing my package would arrive, and a mere hour later, same said employee told FedEx that they did not want to accept it. The lack of care and maintenance is surprising as well, considering they’re charging $4000 a month for a 2-bedroom, 2-bathroom apartment, where you’re forced to share a twin sized bed, with nothing but a partition separating you from the stranger they assigned you to live with. The social aspect is the only redeeming factor for FCV here, as I made some lifelong connections that I’ll never forget, however those connections have nothing to do with the complex itself and how it’s run, so that shouldn’t attribute to the tragic nature of this poorly run, and far too egregious complex.

Overall not a terrible experience, HOWEVER beware of their very unreliable mail system. There was a time I came into the mail room and a bunch of random people’s packages were just on the floor (pictured below). There was a mail cart nearby with no employees in the small building. Had I not called the office and alerted them, I’m not sure how long the packages would have been sitting there.. Another time, there were just some boxes sitting outside while an employee was just talking to some resident inside. There were also two letters my family friends properly addressed to me that I never received. And there was another time I received a package from someone in a different building with the same first name. One of my coworkers had this happen as well. The utilities and actual state of the apartment were okay, my other main complaint was how small the 2x2 bedrooms are; they’re smaller than an average college dorm. The good news is they had a nice community center, pools, and gym to use. They’re not really on top of fixing gym equipment though, as one of the machines was missing a part for at least a month. However, they were quick to respond to maintenance requests and that was appreciated. $215/week for rent isn’t that crazy, but I shouldn’t have to worry about the safety of my mail and it’s very concerning that this was an ongoing issue.

This has been by far my worst living experience. The staff is incompetent, unhelpful, and downright rude. It’s impossible to feel any sense of freedom or comfort here, even though I’m an adult paying an excessive amount of rent for what is offered. There is no public transportation to Orlando, making it extremely inconvenient if you don’t have your own car. On top of that, management is overly strict and unreasonable, issuing fines for minor or even nonexistent infractions. It feels like they are constantly trying to control every aspect of your life, rather than providing a safe and welcoming environment. For the price you pay, this place is completely unacceptable. I strongly advise anyone considering moving here to look elsewhere—there are far better and more professional options around Orlando. DONT COME HERE !!!!