Uncommon Wilmington, wilmington-nc

This place is a complete joke. Do not ever sign a lease here. The front office is kept up with and when you tour this place, they will not take you to the back entrance of the building or in any hallways because of how nasty they smell and look with constant dirt and sticky floors, Which to me seems like false advertisement. First, it is completely impossible to get out of a lease OR get out of a lease that hasn’t started yet, which seems odd to me. The amenities are unavailable or not maintained at all, that being the pool area, the courtyard, and even the elevators being shut down for over a week while they say it will be fixed, but have yet to see anyone working on them, which is frustrating considering they’re advertised as luxury living. The property is frequently dirty, and trash is left in hallways and even the dumpster constantly is overflowing outside and smelling so bad. The landscaping also isn’t maintained. There also doesn’t seem to be much security, which makes the community feel less safe, even though they “claim” to have security on grounds. Meaning things get stolen, not being able to walk outside at night without feeling unsafe & property doors not being locked at all times. Overall, the property isn’t well maintained, and the experience hasn’t been worth the cost. Management needs to do a much better job maintaining the community & also lacks communication skills with any of the residents living here. I would not recommend living here. Avoid if possible.

Great front desk ladies. They are so wonderful and help uncommon run so smoothly. I have never had a bad experience with them. And I mean NEVER. If you ever need anyone up there, aka the front desk, ask for Katie or April. They are 10/10 behind the desk and in front. Uncommon you ROCK!

Uncommon Wilmington has been a great living environment. The amenities and the apartments are very nice. The leasing manager, Haley, is super friendly and very helpful! Overall, I have had a great experience here!!

April made my experience easy and enjoyable. She was welcoming, knowledgeable, and took the time to answer all my questions. She was also very patient and let me tour the townhome two days in a row, which made me feel confident in choosing to live there. Her positive attitude really stood out. Highly recommend working with her!

DO NOT LEASE at Uncommon Wilmington, especially if you are a student of color. I reported concerns to management after a roommate made racist and microaggressive remarks toward me and one of my guests. I was assured that the matter would be treated as a priority and escalated to upper management, but that never happened. I also specifically requested to be kept informed throughout the process, but that request was not honored. Communication throughout this process was extremely poor. I was even told to call back at another time; however, the office rarely answers telephone calls. Because I could not get a response, I had to go to the leasing office in person to ask for an update. Even then, the leasing manager would not speak with me directly and instead communicated through another leasing agent. Overall, I was disappointed by the lack of communication, accountability, and care shown in handling such a serious issue. I expected this situation to be treated with far more professionalism and sensitivity.