Progress 910, wilmington-nc

Our daughter has lived here for the past year, and the new ownership is completely failing at keeping up the primary community perk (the pool). It has been a disgusting mess breeding mosquitos and who knows what else for over a month, with absolutely inadequate communication from management. They should have proactively offered a discount on rent (which is higher due to supporting this large amenity), and instead they smacked everyone with a $350 Community Fee...which feels like insult to injury when they cannot figure out how to fix a simple pool.

Progress 910 is a great place to live! I have had a lot of questions to ask the leasing office and they are always quick to get back to me with an answer. Paige was very helpful during my first few weeks especially!

My experience living at Progress 910 has been extremely disappointing, especially considering how much residents pay to live here. There are ongoing issues with maintenance, cleanliness, noise, security, and the overall condition of the property. Maintenance is one of the biggest problems. Requests can take weeks or even months to be completed, and issues are not always addressed in a timely manner. For the amount residents pay in rent, maintenance should be much more responsive and reliable. The cleanliness of the property is also concerning. There are not enough conveniently located trash cans around the buildings, hallways, and stairwells. Trash bins are frequently overflowing, and trash is often left around the property. The hallways and stairwells regularly smell unpleasant, and there are ants and other bugs around the complex. There is also frequently a smell of smoke throughout the property. Another major concern is safety and security. Exterior building doors do not lock properly, which raises concerns about unauthorized individuals being able to enter the buildings. There is also a homeless man who regularly stays right outside the complex and stares at people walking by. This makes walking near the property uncomfortable and raises additional concerns about feeling safe, especially when entering or leaving the complex alone. Residents should be able to feel comfortable and secure where they live. The noise levels are another issue. The walls and doors provide very little sound insulation. Conversations in the hallways and outside can easily be heard from inside the apartments, along with loud car noises. The hallways can be especially noisy, making it difficult to enjoy a quiet living environment. The overall condition of the apartments could also be improved. Mattresses have been provided with noticeable stains, flooring has chipped areas, and some building doors are difficult to open, especially when carrying groceries or other belongings. This also raises accessibility concerns for residents with disabilities or mobility limitations. Overall, Progress 910 has a lot of room for improvement. Between the slow maintenance response times, lack of cleanliness, excessive noise, poor building security, and general upkeep issues, the property does not meet the expectations that come with its rental prices. Management needs to take these concerns more seriously and prioritize providing residents with a cleaner, safer, and better-maintained living environment.

My daughter security deposit of almost $900 is over 60 days past due. I have been calling and texting weekly for almost 3 months. The exterior doors to the apartment buildings have been broken and unable to be locked for 45 days. DON'T LET YOUR KIDS LIVE HERE - unless you want to have non-stop broken things that they fail to fix and consistent lying

Our daughter recently graduated from WUNC and had been living at Progress 910. Upon moving out, she was charged $637.00 for damages. The only thing I could tell from the pictures is that her room needed repainting. I feel that Progress 910 is taking advantage of students.