Aspire 349, wilmington-nc

If I could get this place zero stars I would. My son moved in on August 14 the same day he sent me pictures of how disgusting and dirty the apartment was. The dishwasher was black on the inside the couch had the fake leather ripped off of it. The apartment itself was dirty had not been cleaned. I called several times got no answer. Finally got an appointment to speak with the property manager, Martha Anne. She apologized and said that she would get them out to there to fix things. They did send someone to clean the apartment common areas. They replaced the couch cushions. Brought in a dishwasher that they left sitting there and did not hook up. His washer and dryer were broken as well.I finally had to call corporate. They actually went to the property. The dishwasher was finally hooked up, but the washer and dryer remained broken. By this point it’s August 26. My son is having to go to a laundromat to do his laundry because his appliances aren’t working. I called several times set up another appointment with the property manager and when it was time for that phone appointment, no one answered. I received no calls back. I finally spoke to one person in the office and was just like either fix his washer and dryer or let us out of this lease .Of course I have not heard anything since.I have also left another message with the corporate. When I originally called they explained we’ve just alot of new people moving in because of the school year. I understand that you were busier than usual. Wilmington is a college town. This property has been there for a while catering to students.You should know what to expect every August and be prepared for that. So if you’re looking for an apartment please look elsewhere. I have been renting apartments for my most of my life, and I have never encountered such a horrible place.

Very chill and laid back place. I will say the office does not know much about the internet and the internet goes in and out as the spectrum guy is here almost every day. But they say it is spectrum that is responsible. So the internet just sucks. Update on this they gave me my money back! Only becuase I wrote this review! As I emailed them and they never even responded. What happned was the office told me my parking pass was not expired and then the following week my car was towed without warning. The pool gets green sometimes. Not sure when they clean it. Other than that bugs are not bad. Only roaches on the porch at night. And some tiny spiders inside. Management is good and respinds pretty fast. Sometimes aspire will not respind to your emails until a long time , if they respond.

If I could give this place zero stars, I would. Moving here was one of the worst rental decisions I’ve ever made, and the entire experience was defined by continuous maintenance failures, severe incompetence, and an astonishing lack of respect from the management team. To start, don't let them fool you with the promise of a "gated community." The gate was broken and left wide open virtually the entire time we lived here. You are paying for a security feature that is completely non-existent. The maintenance nightmare began on day one. When we moved in, the air conditioning did not work at all. Living without AC is miserable enough, but getting management to address it took an unreasonable amount of time. That turned out to be a preview of how they handle every single issue. Later on, our dishwasher malfunctioned and completely flooded our kitchen floor. Once again, instead of handling this issue promptly, management dragged their feet forever just to get someone out to fix a simple appliance. The absolute final straw, however, was how they handled our hot water heater breaking. We were left without hot water entirely. We submitted over five maintenance requests and made repeated phone calls trying to get basic running hot water restored. When we called the leasing office to ask why our urgent requests were being ignored, the staff member who answered had the audacity to say, and I quote: “ Well, maybe you GIRLS just use too much hot water.". Not only was that incredibly rude and dismissive, but it was completely absurd. The exact same group of us had been living in the unit for a full year prior with zero issues. Instead of taking accountability for a broken unit or sending someone to fix it , they chose to insult us and blame us for their failing property . Management is disrespectful, maintenance is non-existent unless you fight tooth and nail, and the amenities you pay for are broken. Do not move here.

Nice place and good amount of space. I love that I have my own walk in closet and bathroom. But when I came in there were a few issues that should have been take care of before I moved in. The closet door doesn’t close, the dishwasher had mold since it’s not draining properly, the floor of my room wasn’t vacuumed, my blinds were missing a wand, the shower head was gross and I had to scrub it ect.

Maintenance has sprayed for bugs literally teice in to weeks and there are already bugs in the kitchen again, even though we are OCD clean in our apartment. We've seen millipedes, centipedes, brown banded nymph and oriental (outside) roaches, fruit flies, and weevles. The gate has been broken probably 13 of the 15 months of living here. And the pool has been closed due to health code issues 3 times since August, because they let algea grow out of control so who knows if it is actually being properly treated.. There are constantly drunk people screaming and yelling all hours of the night. The internet constantly going down. I don't think I have had internet in the last 2 months completely. So, I have had to get back.up internet for school.and work. We have to run the dishes on max power to get them clean and usually still have to rewash 10%. There is a free for all at the basketball courts at nights with no repercussions to people for using them. But then again there is no repercussions for leaving trash piled up near the compactor or broken glass all over the parking lot. The doors and windows aren't sealed properly letting bugs in. You can see light around them. The rent, while yes its variable if you go over on electricity, is consistently higher than expected. Three people working full time jobs and constantly leave the lights off should not constantly "go over budget". There are definitely drug dealers in the complex with deals going down. And the dog park rules rules are a joke. Speaking of dog park, be careful your dog may accidentally escape under the fencing gap and be considered as breaking the rules. Basically stated, renter beware!!