2909 Oliver, wichita-ks

I have lived at 2909 N Oliver for 3 years, and I have decided to leave because I no longer feel confident that ongoing concerns and issues will be properly resolved. Management has been responsive to communication, but I have been disappointed by the lack of meaningful follow-through. Their typical response is, “We are sorry that your experience here is like that,” but I have not seen enough meaningful action afterward. My roommate received multiple warnings, including an email sent to all residents stating that it was the final warning. Despite that, another warning was issued afterward. There was also a major safety concern involving a roommate, a knife, and aggressive behavior. When I reported the situation, management simply told me to call the police. To be clear, this roommate had received warnings and notices, but because the apartment did not take the situation seriously enough, the roommate continued living there and caused additional problems. In my experience, management does not seem to care much about serious issues, and that has been one of the biggest reasons I decided to leave. I also paid $10 for trash service every month, but sometimes the trash is not picked up and remains outside for days. If I had known this would happen, I would have simply walked to the dumpster myself, which is what I do when the trash is not collected. Do not even get me started with electricity bills. Even though bills are included, they make you pay more for electricity each month!!! After 3 years of living here, I ultimately decided that leaving was the best option for me. I would encourage anyone considering this apartment to ask detailed questions about roommate policies, safety concerns, management follow-through, and lease takeover options before committing. The only good thing about this apartment is it being close to the school!!!

Appalling Management and a Pattern of Disregard Let me be perfectly clear, so no one else makes the mistake I did. The only positive attributes of 2909 Oliver are its convenient location and competitive pricing. That is where the benefits end. My experience has been completely negated by an unprofessional, disrespectful, and infuriatingly negligent management team. The red flags started before I even officially moved into my new unit. I arrived at the apartment—with no prior warning—to find contractors replacing my carpet. All of my belongings, which I was in the process of moving, had been thoughtlessly piled to the ceiling. My computer and other delicate electronics were buried under a stack of seven boxes. The property manager's assurances that the crew would be stopped and the issue handled were hollow; the crew simply continued working, showing a complete disregard for my property. “Apologies again for any confusion or inconvenience. Please rest assured there will be no charges associated with the carpet replacement. We already plan on sending a professional cleaning crew, and painters into the apartment to take care of any touch ups. These charges will not be reflected on your statement either. Please just ensure all belongings and trash has been removed. Please note, management has not completed our move out inspection yet. When you return your keys on Monday, we will begin inspecting all of our transfer units for damages. I guarantee there will be no charges for cleaning, carpet, or paint. However, if we discover any major issues, such as a huge hole in the wall, we can discuss those potential charges at that time.” - Email from Property manager This was followed by an absurd attempt to bill us for "excessive cleaning" in our old unit, with their only "evidence" being a single watermark on a cabinet. - The only image they had and attempted to use as evidence on why we were being charged $80 for cleaning. (attached below) It required a long, unnecessary battle to have this baseless $80 charge removed. Unfortunately, the most recent incident proves to be the final breaking point. Our dryer is grossly inefficient, requiring at least two full cycles to dry a single load of laundry. I have been the point of contact, patiently and courteously filing maintenance requests to get this resolved as I was told to do by maintenance. After multiple visits where maintenance admitted the next step was a contractor, we instead received a stunningly dismissive and hostile email from management. In this email, they had the audacity to falsely claim that one of my roommates had "confirmed they have no issue with its performance." This was a blatant lie. My roommate had told the staff the exact opposite (that he has to run every load twice). Management deliberately misrepresented his words to justify their own inaction. Worse, they used this lie to close the request and, in an appallingly spiteful and unprofessional move, threatened to "cancel" all future maintenance requests for the dryer. My roommate and I sent a response email to correct their falsehood and express disappointment. That email—sent to both management and the property manager—was met with complete silence. We never received a reply. Do not be fooled by the price or the older 5-star reviews. The current management is not worth the stress. If you rent here, be prepared to document every single interaction, fight for the most basic repairs, and be treated with disrespect and gaslit when you have a valid problem. I am beyond disappointed. Save yourself the headache and rent elsewhere.

Management is awful. Do not move to 2909 Oliver. This is the worst apartment complex I’ve ever dealt with. In my experience, the management does not care about residents, does not communicate properly, and does not do what they are supposed to do. Issues are ignored, and it feels like they have no concern for the people living here. I would not recommend this place to anyone.

Maintenance is great! They came to my apartment only an hour and a half after I put in the maintenance request. The request was only for my dishwasher, but they stayed and fixed my closet door and kitchen sink as well! Very kind and considerate, and they were friendly with my cat too!

The unit they show you is not always what you get. We moved in to green and beige checkered flooring, stained carpet, half painted walls, and couches that reeked of animal. The roommate situation is an absolute nightmare. Both of the random roommates they've put into my unit have been atrocious. Don't even try to break your lease, you'll still have to pay or find a subletter. They'll talk down to you when you ask questions about your lease even though you're a first time renter. They loose ESA documents and try charging you for past tenants overages. The auto payment works half of the time. We had a 2 foot mold spore in our apartment, in the closet and did nothing until I had my cosigner intervene. This is truly not a safe place, people get their cars broken into etc, people jump the fence and the gate is broken. The pool closes constantly for feces and multiple different reasons. Rent is ridiculous for the lack of amenities and dated apartments. We had fleas in the vacant unit for 2 months with rotting trash after the first roommate left and they did nothing until we complained about the smell. Didn't replace the carpet and tile until a new roommate needed the flea room. Ridiculous price for slum lord living.