Rise On Chauncey, west-lafayette-in

Would give 0/5 — DO NOT LIVE HERE I lived at Rise on Chauncey for TWO YEARS, paying over $1,600/month, and I have never felt so unwelcome in my own home. Once you sign your lease, you stop being a priority. They care far more about getting new leases than taking care of current residents. Some examples of the “luxury” experience: • ELEVATORS: There are 4 elevators for a 16-story building. At least one was almost always broken, and during my last SIX MONTHS, 3 out of 4 were out of service. ONE elevator for the entire building. There were days it took me 20 MINUTES just to get to the lobby. • POOL: During my entire second year—and I am not exaggerating—the pool was NOT OPEN ONCE. An advertised amenity unavailable for 12 straight months. • UTILITIES: I haven’t lived in my apartment for an ENTIRE MONTH, everything has been shut off, and I was still charged around $90 for electricity + $20 for water. How does an empty apartment use $110 in utilities? And in my experience, disputing charges gets you nowhere. • AC: My AC was restricted/turned off during hot days. Absolutely ridiculous when paying $1,600+ per month. • GYM: Multiple machines were left broken. If you’re going to charge luxury prices and advertise a gym, MAINTAIN IT. • CARTS: They provide carts for roughly the first two weeks of move-in, then take them away with no alternative. Apparently residents only need to carry groceries and heavy items during move-in. • Our replacement FRIDGE DIDN’T EVEN HAVE AN ICE MAKER. • Constant elevator, pipe, plumbing, and maintenance problems. Also, LOOK AT THE POSITIVE REVIEWS. Many are from people reviewing their TOUR or leasing experience, not people who actually lived here. Of course everything looks amazing before you sign. Once you do, you are on your own. One important distinction: I DON’T blame the front desk/entry-level staff. Unfortunately, they are the ones forced to deal with angry residents over decisions they didn’t make and problems they don’t have the authority to fix. My criticism is directed at UPPER MANAGEMENT. After two years here, my experience is that they simply do not care enough about existing residents. You cannot charge luxury prices without providing luxury service. I would absolutely NOT recommend Rise on Chauncey.

Never again. The property owners sure work hard to flood Google with excellent reviews while the living expereince is anything but. For starters, the elevators are always broken meaning you will be waiting up to 10 minutes at times. The AC also takes years to cool down your apartment. If you have any more than 5 people in a room it turns into a sauna. When I moved it my apartment was 82°F (28°C) for the first 5 nights and nothing was done about it. Additionally, the ammenities you pay for feel like they are always broken. The pool is open for maybe 3 weeks and the hot tub has never worked. Oh and the building always floods every year without fail. The worst offense is if you are unlucky enough to get a unit facing the interior of the building, you will get absolutly no natural light. It is so depressing and feels like you are trapped in a concrete prision. The only upside is that there is a large international community here so if you are from outside the U.S. you will have an easy time finding community. The matience staff also works extremely hard but you would need a literal army to fix everything. Long story short if you are going to spend the money go somewhere nicer like EVER or VERVE. I wish I did.

I would not recommend living at Rise on Chauncey at all. The elevator situation alone is ridiculous. In the past year, there have probably been fewer than five weeks where all four elevators were actually working at the same time. For the past month, there has usually been only one elevator working, and at times none, which was especially bad during move-in season when many residents were trying to move in and out of the building. The pool is another amenity that you are essentially paying for but can barely use. It seems to be open for maybe four weeks out of the entire year, and even when it is supposed to be open, it is constantly subject to maintenance or closures. What makes this even more frustrating is that Rise charges rent comparable to the other apartment buildings around Chauncey, yet virtually every other building in the area seems to have better-maintained amenities and better management. Management is consistently rude, dismissive, and unwilling to take responsibility for the ongoing problems in the building. There is very little accountability and seemingly no urgency to fix issues that residents deal with repeatedly. For the amount of rent they charge, the experience is completely unacceptable. There are much better options around Chauncey. I genuinely would not recommend Rise to anyone.

I enjoyed touring around and it's a really nice place. Beyonce was helpful and answered any questions, RISE is lucky to have caring staff like her to make sure you are feeling secure and ready to make decisions on living spaces. Overall my experience was great.

A nice high rise apartment building designed around students. You can get from a one to four bedroom here and if you can't find roommates, they will find some for you to share an apartment. The apartments are nice, but some have very cramped floor plans. They are fairly strict here, which can be good but sometimes it is a bit unreasonable, such as how much time you have too move in and out