Redpoint West Lafayette, west-lafayette-in

Fantastic place to live – highly recommend! I’ve really enjoyed living at Redpoint West Lafayette. The townhomes are incredibly comfortable, spacious, and feature a great overall layout with tons of natural light. It is also very pet friendly! For the price and the generous amount of space you get, it is an excellent value. The community offers really nice amenities, including the major convenience of in-unit laundry, and individual floor plans that give everyone plenty of their own space. Parking is never an issue here either, as there is always ample room for both residents and visitors. Plus, the neighborhood has a courtesy officer, which provides great peace of mind and makes the area feel very safe. What really sets this place apart, though, is the staff. The office team is always helpful whenever I need anything, and the maintenance team is incredibly quick and responsive, usually taking care of any apartment fixes within a day. It’s a clean, well-maintained, and safe community. I definitely recommend Redpoint to anyone looking for great value and a wonderful living experience near West Lafayette!

I really enjoyed living at Redpoint West Lafayette. I didn’t experience any of the move-out charges that other people complain about. If you actually clean your unit and touch up the paint before you move out, you don't get charged. The townhomes are spacious, pet friendly, and an excellent value for the price. The location is perfect for campus life with an easy bus route to campus, a nice deck, a washer and dryer, and furnished spaces. The community also hosts a ton of fun resident events, and I heard they even got hammocks for the clubhouse patio. Great maintenance team who fix things as soon as work orders are put in, office is helpful too. As a past resident, I would recommend for a great student living option.

Highly recommend Redpoint West Lafayette! Living off-campus can be a hassle, but Redpoint makes the commute to Purdue University easy with their free shuttle bus service. It saves so much time and money on campus parking. The rent is very reasonable for the massive amount of space you get. The community amenities like the gym, study rooms, and outdoor patio are top-notch, plus I get to do my printing for free so that's a bonus. Maintenance handles requests quickly, the complex feels safe, and the office team are friendly and helpful. 5 stars!

DO NOT LIVE HERE!! AWFUL MANAGEMENT & APARTMENTS! They may look nice when you go in to do the tours, etc. but help yourself and do not live here. My roommates and I went almost 5 MONTHS without A/C or heat in our apartment!!! We were consistently lied to by management, told different things by everyone we talked to in the office, with one office member stating “we should be able to handle the heat if the maintenance team is working in it”. They turned the Emergency heat setting on our furnace(only after several months of no AC/heat) and said that it wouldn’t run our bill up LOL…. Come to find out they KNEW our apartment did not have working A/C at move in and didn’t tell us- front office accidentally let this slip to me one day. it was over 80 degrees!!! We have some 50+ communications during our lease with front office over issues in our apartment and rarely would things get fixed. Mind you nothing in our apartment ever worked correctly- the dryer doesn’t dry your clothes, the bathrooms and fridge flooded the apartment, the dishwasher didn’t ever work the entire time we were there (6+ maintenance requests), doorlock stopped working, internet sucks, tv/laptop wouldnt connect etc. I UNDERSTAND that things happen, but the disrespect from the front office staff as if we were in the wrong for our Heat/AC not working or anything else with our apartment is unacceptable. At move out, an email from Redpoint stated that we could request a listing of the things we could be charged with at move out. I requested those documents to which they never replied to my email so i called and was told “I can’t give you them we haven’t set the prices for anything” -(okay then why’d you say we could request them in your email?). There is a reason why they have such a low rating amongst reviewers. Also got a carpet cleaning fee charged…. look at the pic i included- it in fact doesn’t need the carpet cleaned so idk why this is a standard charge for everyone. Those that rated Redpoint high is bc they do giveaways for leaving them a positive review FYI. Trust me, you don’t want to live here. UPDATED RESPONSE: After seeing redpoints response to this review I raise the question of how inadequate is this company? You consider leaving students without heat/AC for more than 5 MONTHS as “taking hvac issues seriously”. Give me a break. All you did was blame the hvac installation company multiple times and after calling the HVAC company myself because it was literally SNOWING and we have no heat they informed us that you’d never contacted them for a new install for our unit. We may be young adults but we aren’t fools. do better.

****Please Read Before Renting**** Do NOT rent here, especially if you’re a student! The day I moved in, I discovered a major leak in the ceiling of my common area. Every time Bathroom B was used, soapy water flowed from the ceiling, not a drip, a steady stream. Maintenance came, looked at it, and said they couldn’t replicate the issue. It wasn’t until March (months later) that it worsened again, and they finally fixed the pipe. Mind you, it had clearly been patched up during move-in, so they knew about the existing problem but didn’t fix it. I had to live with it for most of my stay. On top of that, they charged outrageously high move-out fees. I was hit with over $1,000 in cleaning and damage charges, which was basically another month’s rent. I had taken care of the apartment, wasn’t destructive, and even spent 3-4 hours cleaning before I left. Still, they charged me for “light cleaning” and a $70 mandatory carpet cleaning fee per room, even though I had already cleaned. The only charge that made sense was the painting charge. I left two command strips behind because removing a previous one had already damaged the thin paint, I figured it was better for them to handle it than risk causing more damage myself. They charged me $125 just to fill those small holes. I was really naive to not go in-depth on the move in inspection because I have never experienced this before, but if I would have known that they would do this, I would have taken the move in more seriously. That apartment was NOT in peak shape before moving in. They are also extremely nitpicky. They charged $12.50 to throw away my dog’s tiny toy ball, found under the couch. I also left a can of pan spray and some vegetable oil in a cabinet (an honest mistake), and they charged multiple “per bag per room” fees just to remove a few small items. When I asked why, they gave me a vague excuse and stood by it. All four of the items could have fit in one bag. Let me be clear, I’ve rented two apartments before. I know what normal wear-and-tear looks like and what reasonable fees are. Redpoint was not reasonable. They aim to profit off move-outs, no matter how well you maintain the place. Horrible customer service, dealing with it too! It took over a week to respond/email me that they weren't going to change it, and it took way longer for others. There were also issues with the internet. Starting this January, I went a whole semester without being able to connect my phone or iPad reliably. On top of that, the utility bills were extremely high each month, so the supposedly “affordable” rent gets completely offset. If Redpoint responds to this review, they’ll probably say something like “we charge standard fees” or “we follow the Checklist.” Trust me when I say, I cleaned, and they still found ways to charge me. Look at the other reviews, I wish I had. Unless you have an extra month’s rent lying around to hand over when you move out, don’t do it. Especially if you’re a student with student loans, stay far away.