Eastgate Apartments, waco-tx

This is by far the WORST apartment complex you can live in. DO NOT live here. It’s not just students is FULL GROWN adults and FAMILIES. The office staff is absolutely HORRIBLE at communicating anything. They do not fix anything, this is including the entry gates that break every week. The actual apartments hold things like bugs, dirt, and most of them don’t even function properly.If I could give them 0 stars I would. If you ever need anything do not contact office support because they will do nothing. Plus when you move out they will try to charge you for things you didn’t even cause but we’re already there.

DO NOT LIVE HERE!!!! This by far the WORST apartment complex I have ever seen or had the displeasure of living in. The maintenance people do not do their job, not to mention the apartments are in horrible shape. Water heater busted and seeping up through the floors, garbage disposal has to be pushed by one person while the other turns it on to keep from flooding the kitchen, and the front door deadbolt that we have asked them to fix several times finally snapped my key off. I had to call a locksmith because there was no emergency maintenance after hours. They refuse to reimburse me because we “didn’t leave a voicemail” even though it does not state that in the lease. This apartment complex is run by con artists that will increase prices and steal your money. Added issues: roaches, loud neighbors and no strict rules on noise after 10pm, gates are always busted, you get the idea. PLEASE if you are a college kid or a parent that has a student moving to Waco, please look elsewhere. This apartment is so cheap because it sucks.

Been living here for 3 years, I wanted to leave a review specifically Jacob the maintenance guy he is always super polite and really enjoys his job, All my requests are always taken care of nicely and I’ve had some pretty sick work done including replacing almost the whole unit!! Highly recommend them for the amazing maintenance team

TL:DR: I do not believe the single bedroom apartments are worth $1,100 a month. They are very outdated, dark, and bug infested in my experience. Check the pictures below and compare to those posted on Eastgate's website and decide for yourself. I have lived at Eastgate since Fall 2020, and for a time this review would have been 3 stars, however the management of the complex has decided to raise the rent of all apartments significantly in just one year, and in no way are the one bedroom apartments worth $1,100. As for the complex itself, I suppose it is decent enough, clearly old and in need of a complete overhaul, except for the leasing office, but not the worst ever. I cannot vouch for ammenities as I never used anything other than the laundry facility, which was acceptable. My main complaints are with the apartment itself. I lived in the A2 model for all three years, and at the time the price was around $700 or less. At this price range, most of these complaints can be explained as "you pay for what you get." However, to charge $1,100 you would need to seriously renovate these apartments. The pictures and model unit you are shown often DO NOT match that of the apartment you are given, the model has new walls, appliances, generally better maintained. The unit I received still have wood panel walls that had been spray painted over so many times and in such a hurry that the paint still felt tacky and had drip marks everywhere when I moved out three years later. The bathroom fixtures were molding around the seals, and so was the bathtub itself. Each and every cabinet had a handful of dead cockroaches (which was a continuous problem even after several attempts to use Eastgate's provided pest control, so I gave up requesting they spray). I can recall many occasions where I woke up to a cockroach climbing on top of me, and this year I was fed up and moved out. There are very few students here, the pool was mostly used by people who don't live at Eastgate. No one picks up after their dog and the smell of weed and dog feces plagues any grassy areas near the 5th street sidewalks. The only positive I can recall was the staff, they were helpful and friendly in my experience. If you truly wish to move here, ask the staff to show you a non-model unit. The pictures below are ones I took after I had cleaned it throughly and is in much better shape than I received it.

HONEST REVIEW!!!! genuinely i plead to you all, do not EVER sign a lease here. they got me at the begging saying $450 a bed, so it hooked me and it’ll get you too. the first day i moved in i wrote a list of 15 issues to be fixed, since ive been here (11 months) 2 of the issues have been fixed and the place it falling apart. none of the doors in the house shut correctly. they charge you an arm and a leg to do laundry, you can only load up 10 or 20 dollars at a time on their laundry app. maintenance came in to “fix the issues” and just did either bare minimum or looked at it and left. my last month here they stacked 3 months of electric bills and rent ended up being $1400 dollars. mind you i’ve been paying my electric religiously since i moved in. the BIGGEST ISSUE here is there’s ROACHES EVERYWHERE. i’ve bombed the damn place about 10 times since i moved in and they come back worse with vengeance every time. woke up with a roach on my pillow the other day. pest control guy stopped coming after about 2 months of living here and i’m pretty sure he just had water in his sprayer cause the next day they were all over my counter. it’s just really bad here and you’re better off paying for literally anything else. i’ve seen homeless camps better kept than this and that’s not an exaggeration. last thing, they closed the laundry unit closest to my place without telling us, and then told us to go to the other one across the street. sounds great and all until you realize the app they give us to open the doors here doesn’t work on this property so we had to jump 2 fences just to get our clothes clean and then pay $15 to wash and dry my clothes 3 times because the washers and dryers suck. save yourself a headache and please go anywhere else. hope this review finds y’all well