Aspen Heights Waco, waco-tx

They charged me an extra month’s rent from me despite my contract ending the month prior. Still waiting to be refunded. They have been completely unresponsive despite multiple attempts to correct the issue.

**now that I’ve moved out** The space you get is the only thing worth it. They do not care about any maintenance on the houses. They’re falling apart, no AC units work, utility bills are outrageous, they “fixed” our AC issues with window units that were horrible. They do not keep up with the grounds at all, we had wasps infest this tree out front and it took them forever to handle it They should be knocking down nests and spraying all around to keep them away, the houses are infested. Unfortunately they have too much to fix for the new nice management to make up for their issues. And too many locals can get in and use the pool and trash it. They do care about you but don’t have the funds to keep up, stay away.

My son lived at aspen heights Aug 2024-July 2025. They changed to new management about 3 months into his lease. In order to pay the rent they were drafting money out of my bank account. After her moved this past July, I no longer had access to his account. Aspen Heights pulled money out of my bank account for rent for August. My son no longer lived there and his lease was over in July. I have contacted them multiple times to return my money and they still have not. They do not call me back. My son went in person and showed the draft out of my bank account and still no response. I am going to have to get an attorney to get my money back that was stolen out of my bank account. Not a way to run a business. Beware!!!

I love living at Aspen Heights. The management and maintenance team are very helpful and willing to work with us on different issues. For the price, it’s really good for the quality you get! The pool is a nice touch and they maintain it. Packages are easy to secure aswell as our own trash bin in the neighborhood that is walking distance!

We've had one Baylor student living at Aspen Heights this year, and he'll be re-signing for next year. We have another student who will be moving to Aspen Heights in a separate house for the fall, and that was the easiest decision we've had to make in a long time. We've had a completely different experience at Aspen Heights compared to our previous housing choice. If you are looking for a great place that has a management team actually interested in providing a top-notch experience, look no further.