Capstone Quarters, urbana

It’s really sad that my neighbors had such negative things to say about this property. They were absolutely the best. Although it’s listed as student housing, I stayed as a traveling nurse, they are nice and the staff is amazing. I read where someone rambled on about what the staff did and didn’t do. I was there for 8 months. I see the work that goes on after most leases expire and the staff in the office often work themselves tirelessly. Let’s start with some of you tenants are nasty and live nasty. YES, you are supposed to clean up after yourselves in any space you occupy. The staff are not your housekeepers or maids. But I guess that’s surprising to some brats. Some of these comments are ridiculous 🤣🤣🤣. Let’s do simple math: If a company has guidelines to follow + I don’t meet the guidelines = throw an adult tantrum so I can get my way!! If you’re a property owner and allow others to rent it, you wouldn’t want your tenants to trash your property. Grow Up!! Literal mental immaturity. Reading is still quite fundamental and it’s obvious that some of the tenants didn't read their lease before signing it. The manager isn’t responsible for what you signed as acknowledgment of the terms of the contract. What is wrong with accountability? I see a lot of finger pointing, but what part did you play, that you’re not saying?

Capstone Quarters is a godsend in a town full of mid apartments charging astronomical prices. No I don't want to pay $1000 for a room just because it is right next to the Psychology building. And while there aren't a ton of boba places nearby, the hottest restaurant in town, Maple & Yolk, is located just around the corner. Open every day at 6:30 AM (7 on Sundays), it seems like a great place to start your mornings on a high note.

DO NOT MOVE HERE. I’ve only lived here a month and I severely regret it. I unfortunately signed my lease before reading any reviews and I hope you don’t make the same mistake. When I moved into my unit, there were bed bugs. Management did schedule pest control treatments when we told them about it(even though our mattresses are now supposed to be encased in plastic but they are not), but I think this speaks to the fact that they probably do not inspect units before new tenants move in. Supporting that theory, when I arrived my bathroom was filthy with hair everywhere and a toilet brush covered in feces. I cleaned this up and brushed it off as one of the old roommates using that bathroom. However, ramshaw should have inspected my unit before I arrived and it is clear that they did not, or at least did not care to clean it. The bed bugs were here when I moved in, the pest control treatments are a 3 week long process, and I have pets that I had to pay to board as well as non washable bedding that I had to throw away. I also have suffered multiple bites from bed bugs. Because of all of this, I have requested a rent credit of one months rent as compensation for all my troubles and money lost. Any professional apartment complex would comply. Ramshaw is adamantly refusing and is not suggesting any other form of remedy. They also never offered for me and my roommates to stay in another non bug-infested unit. It is clear that Ramshaw realty is a money hungry company that does not care about their tenants. If you want to be happy, don’t move here. Edit: I just moved out (thank god) and this move out email basically just confirmed they don’t clean in between tenants, they expect you to do everything including pay a company to shampoo the carpets- photo attached

It is a great apartment with spacious rooms and very new condition. The officers are very kind, nice, effective and any problem happens in the apartment can be solved very fast.I had wonderful experience of living here for two years.I do recommend it!

I’ve had a wonderful experience living at this apartment complex. The community is clean, quiet, and well-maintained, but what truly sets it apart is the staff — especially Jen and Tiffanie. They are incredibly kind, helpful, and always go the extra mile to make sure residents feel at home. Whether it’s handling maintenance requests quickly or simply greeting you with a smile, they make the whole place feel welcoming. Highly recommend!