Redpoint Tuscaloosa, tuscaloosa-al

Excessively hiked utility charges will always come at a strategically planned month to try to prevent you from having enough time to file a report. Racist management. AI customer service including the official number (Remi is a bot). At my last birthday, management gave me permission to have a get-together. The quiet event was shut down by management once they heard my African accent, claiming management had no proof of giving me permission. Two African friends present, including the former editor-in-chief of my university's magazine, said they had the same experience. The next day February 12, 2026, the loudest White party was thrown. At the end of the month, I was charged $326 as the utility fee for Decemeber and January. Meanwhile my roomates and I were absent for more than half of it. Redpoint's response was to pay and they would look into it. Meanwhile the agreement at point of payment asks residents to waive their rights to any form of lawsuits, reports, or contestation before payment each month. I will be doing a longer YouTube video on Redpoint to share across all social media and raise awareness. Please use your discretion and choose a place where you are in charge of your utility payment and there is transparency and fairness. UPDATE: I am in the process of filing an arbitrary report against them with a few other residents.

I don't even want to give 1 star. If I could give a negative I would. The management is awful and in the short amount of time I've lived here have been turned over due to reasons I'm sure you will be able to conclude after further reading. Within the first few weeks of living here, mind you my roommates and I don't know anyone who lives in this complex. We had a few weeks of living in fear where these guys in masks would come beat on our door as if trying to get in and they almost succeeded the plate holding the deadbolt in place became loose. We contacted redpoint "security" and Police and no help. This occurred multiple times a night for weeks. Pretty alarming for young women living by themselves. Our parents contacted management and they proceeded to do, you guessed it!!! Nothing! 😊 Not even fixing the gate to work when they assured me and my parent they could atleast do that. I still have never seen it shut. Then we get on to maintenance and apartment issues, I can't even begin because I do not feel like being annoyed today. But just know your requests for things to be fixed, if answered, will not be fixed properly and you will have to call an outside source to help you! Also neighbors, people party everyday of the week! I can understand weekends I like to have fun too but people need to sleep. Redpoint also lets tenants do whatever they want with no repercussions wether it's technically legal or illegal. Be prepared for it to smell like weed all the time, people drag racing through the streets, and partying until the sun comes up. If you are in a pinch with money and this is looking like your best bet. RUN. Start door dashing and live somewhere comparable for $200 more. It will be the best money you've ever spent. Oh and I can't forget to put in my personal favorite wake up call I've gotten "Come out with your hands up Come out with your hands up" -the Police trying to detain my neighbors🤗 Literally live anywhere else.

Rats, Flooding, Horrible Management, and more! I currently live at Redpoint and the management team is absolutely horrible. On move-in day they were unavailable due to too many people calling with issues. They also said they would pressure wash our porch that is so nasty and never did. I also have had several issues with the ceiling in my apartment flooding and leaking water, every time they tell me it’s not an emergency and they will get to it when they can. It has flooded 3 times now since move in. The apartment was disgusting when I moved in and I was missing drawers from my bathroom sink and my dad had to paint my cabinets because they looked horrible. The shower and vents had mold in them on move-in day. My shower head was also covered in mold ( they did eventually come replace it but it’s the principle that you allowed me to move in with that there) Also the unit looks NOTHING like the one they show you in the tour. I also delivered my package to my mailbox and apparently no one at redpoint has a key to their mailboxes??? Their mailbox key is broken and basically they told me there’s nothing they can do. Receiving my package has been such an unnecessary headache. Redpoint has caused me so much stress and I can’t wait to move. I will say I have never saw any bugs or rats like other people say, I’m very clean though so that may be why. (edit) WE HAVE SAW A RAT. Do not live here. Jennifer Bridges got on the phone with me to discuss the issue with such an unprofessional and demeaning tone. It is ridiculous how she manages her property. They also took 4 weeks to get rid of the rat and we had to set out or own traps. Their pest control guy was never reachable and he didn’t even look for it when he came! They also said in order to move units they would charge ME even tho our unit had a rat that they took forever to remove. DO NOT LIVE HERE, I WOULD BE HOMELESS BEFORE I STAYED ANOTHER YEAR. (Also their reply shows exactly how management handles issues by sweeping them under the rug and downplaying them. It took them over a week to send someone to look for the rat and several more to actually catch and to get the dead rat off the trap and the issue was not easily solved! They sent people to catch the rat and they were grown men running from it. Also “a small field mouse” is a crazy way to downplay a rat! Notice how they don’t address the constant leaks and flooding or the missing drawer on move-in or pretty much anything else. Management is horrible like I said, DO NOT LIVE HERE!) another update: So I am interning for the summer therefore I am not at the apartment. My roomates have informed me we now have mold as well 😐 (picture below)

Do not live here. The apartments are in disgusting condition, and staff will not do anything to help. My family and I had to pay extra for a professional cleaner before move in, because Redpoint refused to assist us. Door locks will sometimes not unlock, even if you have a key. This is very inconvenient if you’re a student on a tight schedule and do not have time to wait on maintenance just to enter your room. Do not waste time or money towards this place. You can do better.

Today 08/12/2023 was my move in date. I went to take a look at my apartment and I was disgusted. It was VERY unsettling to see things that I did not see during the showing. It was mold in the air vents , a couch that didn’t belong , scratches, dirt everywhere, residue from marijuana and not to mention the refrigerator was nasty. Prior to moving in, me and my roommates sent them a email mentioning that we would not like a unit like this due to illnesses! Not to mention , this is NOT the model we were told we were getting. I’m highly disappointed with Redpoint Tuscaloosa! We requested a unit change and we were told they can’t do that , but they can clean it up. I would NOT recommend staying here this is baffling!