Lark Tuscaloosa, tuscaloosa-al

DO NOT LIVE HERE. My roommates and I have been dealing with both American and German cockroaches ever since we moved in. Even when exterminators come, the problem is never properly addressed. On one occasion, they marked the job as completed without actually doing anything. To this day, they mostly just replace the roach traps instead of spraying or taking meaningful steps to eliminate the infestation. This is especially frustrating because we keep our apartment clean and well maintained. The trash situation is another major issue. The trash chutes frequently overflow, leaving garbage piled in the hallways and creating a terrible smell. Instead of increasing the frequency of trash pickup, management posted warnings saying residents would be fined if trash was left in the hallway and instructed everyone to take it to the outside dumpster instead. Maintenance has also been disappointing. When our dryer broke, maintenance ordered the wrong replacement because they assumed what model we had instead of checking first. As a result, we had to wait about a week before we could properly wash and dry our clothes. There was also significant water damage near our apartment that left part of the area completely soaked. Rather than replacing the damaged materials or properly repairing the area, management simply left it as it was. The pest problem extends beyond individual apartments. Roaches can be seen crawling on the exterior walls of the buildings, and we’ve even seen mushrooms growing in the carpeted areas, which raises concerns about the property’s overall maintenance. A persistent cockroach infestation without adequate extermination is a serious health concern and should be treated as one. Another frustrating change was the introduction of paid parking. For the first two years I lived here, parking was free. Management claimed the new parking fees would ensure residents had enough spaces, but the parking deck has consistently had more than enough room. They also installed Flock cameras, which are essentially the only visible cameras on the property. When I needed footage from the front entrance to help document an incident, I asked the front office if they could review the recordings. I was told those cameras do not record anything, making them useless for the situation I was trying to resolve. I also reported a broken door handle in the parking garage. Although the front office said it would be fixed, it took about six weeks before the repair was completed. Despite all of these ongoing issues, our rent has continued to increase. It’s hard to understand why we’re paying more when the quality of living has declined. The only positives I can mention are that the pool and gym are well maintained, the fitness equipment is clean, and I appreciate having access to the printer and the mail room. Overall, I cannot recommend living here. The amenities do not make up for the persistent pest problems, poor maintenance, and rising costs.

I seriously would not move into Lark, if I could rate it a 0 I would but since I cannot, I rate it a 1. Lark always has problems, our AC went out twice a month when the heat came and we always had to wait atleast 48 hours for it to get fixed. I am not sure why emergency maintenance is even there because they live an hour away. Mind you they open at 10 but “EMERGENCY” MAINTENANCE don’t come til way after that and they should’ve been coming before. Mind you every floor in the garage in building 2 is infested with rats, big, small, little, you name it. My toilet flooded the entire room because the apartment above me. They barely were any help the whole time I stayed there. Roaches would come in, The sink in the kitchen would leek onto the floor every time we used the sink. The washer broke at least 5 times. Me and my roommate absolutely hated this place and I don’t recommend ANYBODY TO MOVE INTO THAT PLACE and do not get me started on the moved out fees, THEY CHARGED ME FOR THE SHOWER BEING DIRTY WHEN I ABSOLUTELY CLEANED IT. The place gets dusty the next day after you’ve cleaned it, it’s ridiculous. The move out fees are ridiculous. VERY MONEY HUNGRY and it’s absolutely SAD. 0/0

Do not move here. Our son lived here a few months and is now being charged for a damaged vinyl couch that has peeled where there are 3 other roommates( already there prior to him moving in- has been there for approximately a year). I was asked by Sophia to get the other roommates to take ownership. Why would we do that? It’s a vinyl old couch that peeled. I asked if they were charging each roommate? Sophia could not give me corporate address or email. The general manager Haley stated she would remove the painting fees in good faith. I advised her that in apartment complex each time someone moves in and out they paint. The place is nasty -a roach infested den. We signed the lease going by pictures. Also Haley stated we were given a move in form? Not true or any correspondence advising of a move in form. I’m pending a response from corporate.

I've had a great time living here with very few issues, but I have to give one star because as of today, they have started paid parking for visitors. It isn't an absurd amount, but I was sold on living here on the basis that there was a massive abundance of parking so that you could have guests over. I like having movie nights with my friends and this new policy has out of nowhere made that an impossibility for virtually no reason. Additionally, they informed us all via email the day they started towing. Great place to live if you have no friends.

I have had a positive experience living here. The pool is great and they have a nice gym. The front desk staff is always friendly. I feel like this is a great apartment for college students on a budget.