Crimson Tuscaloosa, tuscaloosa-al

0/5 Sketchy Management/Mold I lived in a 1bed/1bath apartment by myself that I took amazing care of. When the school year ended, I went ahead and moved out in the middle of May since there was no reason for me to stay in Tuscaloosa since I had graduated. During me moving out, I thoroughly cleaned the entire apartment even though I still expected the usual “cleaning fee” to hit my account just as with any other apartment. Totally normal. I returned the keys and all necessary items to the front desk and signed the envelope they gave me saying that I had everything brought back (door keys, amenities key, etc). In August I received a bill for repairs that is completely fabricated. I was charged $60 for “door repair” that was in no way damaged at the time of me moving out. I was charged $150 for a “carpet repair” that was in no way damaged, stained, or misused in any way. I was also charged $125 for a “carpet clean”. (Did they clean the carpet or replace it? OR just charge me for both because they figured they could make some extra money making these things up?) These charges are completely fabricated and as I called the front desk to speak with somebody about the charges, I was given “the manager’s” email and told to send an email and wait “3-4 days for a response as he is getting a lot of these emails this time of the year”. I have been waiting for THREE AND A HALF WEEKS for a response after following up on my email numerous times. On top of that, I am a very healthy person. I say this because I very rarely get sick, but in the one year that I lived in this apartment, I was a constant visitor to the doctor with constant respiratory issues and random rashes that the doctors told me are probably from the abundance of mold that is constantly being seen throughout the entire complex. I have had multiple people who were looking for a place to live for this school year ask me if this was a good complex. I told them that they would genuinely rather live in the Super 8 on McFarland/Skyland than stay in this complex.

Overall, I would not recommend living here. The bedrooms are a nice size, maintenance always responded quickly and was very polite, and the location is very close to campus. Unfortunately, those positives were outweighed by the ongoing issues I experienced. The parking lots are very poorly lit, making it feel unsafe to walk alone at night. The hallways and elevator were often littered with trash and dead bugs that were never cleaned up. I lived on the fourth floor, and the elevator broke down numerous times, sometimes for multiple days at a time. When I first moved in, it was obvious the apartment had not been cleaned at all. My ceiling fan was caked with dust, and it took my roommates and me two full days to get the apartment clean. It also took until October for me to even receive the Wi-Fi password, and once I finally had access, the internet went down at least once a day, sometimes for multiple hours at a time. As a student, it made completing schoolwork incredibly frustrating, especially considering this property is marketed as student housing. The package situation is another major issue. I had multiple packages stolen because when the parcel lockers were full, packages were simply left in the outdoor package room. The gates to the apartment, especially the one by the leasing office, were also often broken, making it very easy for people who do not live there to walk onto the property and steal packages.

If I could give this place ZERO stars, I would. This has been an absolute nightmare. My daughter has experienced problem after problem since moving in, including bugs within the first day, AC issues, bathroom and kitchen outlets not working properly, cabinets falling apart, garbage disposal problems, and other maintenance issues. Yet somehow, residents can also end up being charged for repairs involving things like outlets and blinds while they are living there. And when you try to get answers? Good luck. I have called management THREE TIMES and sent MULTIPLE EMAILS regarding charges on my daughter’s account, including a charge for bedroom blinds. The blinds were already broken when she moved in, yet she was still charged. Despite repeated attempts to get an explanation, management has not returned my calls or responded to my emails. Then there are the utility charges. My daughter’s share of the utilities for an 814-square-foot, 2-bedroom, 2-bathroom apartment has been over $100 a month during the summer. Let that sink in. So they are charging over $250 a month for an 814 square foot apartment for some months. And here's another problem: you don't get an actual electric bill to review. You just get a charge on the account. There is no transparency that allows you to see exactly what you're being charged for and if you ask, they give you a generic email address to contact the utility company. Between the bugs, broken fixtures, AC problems, deteriorating cabinets, garbage disposal issues, unexpected charges, questionable utility billing, and management that simply does not respond, this place has been incredibly frustrating. This is not the kind of place I would recommend to ANY parent sending their child away to college. You are trusting these apartments with your child's safety, comfort, and money. Based on our experience, I would strongly encourage you to look elsewhere. DO NOT MOVE YOUR CHILD HERE. Pay a little more and go somewhere else. In my opinion, the headaches, poor communication, maintenance problems, and unexplained charges are simply not worth it. Parents, do your homework before signing a lease. Ask questions about maintenance, utility billing, fees, and how management handles complaints. And get everything in writing.

I love it here! Very spacious bed and bathroom’s and I mean who doesn’t love a walk-in closet. The staff is so welcoming and always has fun activities (like build your own bouquet of flowers.) for residents to do in the lobby. The maintenance is very timely and respectful of your space. Only thing I can complain about is the wifi, but that’s honestly out of their control. If your looking for student housing I definitely recommend!!

Edit 1/21/26- i was just sent to the collection agency for these charges and just paid an unexplainable $160. While im not here to keep complaining to try and earn any reimbursement, i hope to maybe convince people to not lease here. It just comes to show how unethical and unprofessional the management is here. If you are an employee with morals and pride, please do not work here and find another job. Origional review- absolute scam. I paid $400+ for early move in to be greeted with a dirty apartment and a water heater that did not work for one month. It was so dirty to the point where we had a cleaning crew come in after the fact we pointed it out before we started unpacking furniture, and even then they didn't clean everything that we asked. So we had to clean out the expired food that was left behind in the refridgerator. Wifi was slow, and there was a cockroach infestation during my stay. And just as I moved out and thought it was over, I get a statement saying I owe ~$250 for damages that I took photos of on the inspection sheet. And they are still trying to charge me fees for garbage that was there before I got here, and for keys THAT ARE TURNED IN . I dont understand how any employee takes pride in working for a apartment community that is desperately trying to scam college students by posting bogus move-out charges. I am now at a way better apartment where not only is it way cleaner, but service is way faster. For example, I recently filled out a low priority work order for a faulty microwave which only took one our, versus where at the crimson it takes a WHOLE MONTH to fix a HIGH PRIORITY order such as the water heater not working. This is just a short summary of my negative living experience