Campus Crossings at Star Pass, tucson-az

I am extremely disappointed with the overall condition of these apartments and how management handles maintenance issues. From the moment we moved in, the apartment was already in terrible condition. The units are not even properly repainted before new residents move in. There are grease marks on the walls, the kitchen cabinets are covered in grease that does not come off even after cleaning, and the cabinets themselves are peeling. Our refrigerator and kitchen drawer were also broken when we moved in. It is disappointing that apartments are handed over to new residents in these conditions. On top of that, we have experienced repeated issues with our washing machine, which has required maintenance approximately 2–3 times previously. During one incident, I was blamed for supposedly causing damage simply because I washed a blanket. I was also told there was a hole in the wall. It is frustrating to constantly have issues with appliances and then have responsibility placed on residents. Most recently, our apartment experienced severe flooding while washing a small load of clothes. Water spread throughout the apartment, including the carpet and storage area, damaging personal belongings and leaving our vacuum no longer functioning. Maintenance personally witnessed the flooding and acknowledged how severe it was. However, we were later informed that nothing was wrong with the washer and that the issue could potentially be user error. How is it reasonable to suggest user error after multiple previous washer issues and such significant flooding? Are residents expected to wait for another incident before the problem is investigated further? The overall condition of these apartments is extremely disappointing. Between the poorly maintained interiors, broken appliances, repeated maintenance requests, and now flooding, living here has become unnecessarily stressful and inconvenient. We pay rent expecting a clean, safe, and functional apartment. Unfortunately, that has not been our experience. I hope management starts taking these concerns seriously and provides permanent solutions instead of repeatedly suggesting that residents are responsible for maintenance problems.

Please trust the reviews this place is absolutely horrible from management to nasty apartments. Theft is on a whole nother level at this place like I've never seen before literally cars are broken into or full blown stolen. They also will forcibly inspect your apartment it doesn't matter if you're cold asleep they will walk in on you. They do this regularly and they'll give you some sort of timetable that's like a week to 2 weeks at any point in time they can walk in. This place really needs to be shut down. DO NOT LIVE HERE I PROMISE YOU THERE ARE BETTER OPTIONS

Everyone at Campus Crossings made me feel super welcome and accommodated. The apartments are nice and affordable. I have lived here on two different occasions. Their property management staff is kind and helpful, the facilities are clean, and it is a very well-run, realistic, relaxing, clean living experience. I have been impressed so far and feel settled. Thanks staff! Especially Marco, Jayden, and Janelle.

I did enjoy living here overall. It fit my needs for being on my own for the first time. They were highly communicative with emails for giving warnings, updates, and announcements for events (though I did find the emails concerning lease renewals to be tedious with how long they went on for). They have excellent amenities that provide options for maintaining yourself (gym, fitness center, the pool, and hot tub). Their technology room is great; however, they did change mid-year the policy concerning printing (which is you have to bring your own paper) and did not announce that, which was not helpful for a college student counting on that. The did not change rent rates at all while I was there and they covered all of your amenities except electric (which is through TEP). Parking permits are straightforward and they have a clear guess-policy concerning parking. It was a nice and quiet community, as I only recall one or two nights of being disturbed by sounds from other residents out of my entire year-stay. The provided internet is excellent, though could be a bit funky at night when everyone is on it at once (delayed text messages is all I experienced occasionally). I personally did not utilize the shuttle from the apartments to the U of A; however, with the emails, I will warn anyone that needs that to have a back-up plan as the main emails were able shuttle delays or being out of order every so often (there are nearby bus stops at PCC and near the Greasewood and Anklam intersection). (I had been in one of the 4-bedroom apartments).

when I moved in, my apartment reeked of cigarette smoke, had hair all over the place (including pubic hair in the shower), dead bugs, and the cabinets were peeling. They didn't address anything, so I had to deep clean multiple times. It was filthy. The place is over securitized, which makes me feel less safe, they do inspections FOUR TIMES a year which feels ridiculous (and they've recently been doing "cabinet inspections") and they always let bugs in my room and leave it filthy after they leave, you have to have a guest pass to have anybody over which is so stupid, and they're so strict about towing. I feel like I live in a halfway house. I am a grad student so can't really afford to live anywhere else. They did threaten to charge me $200 for having a broom on my patio, but were totally fine moving me into a place that was filthy. All about money and appearances for them, they don't care about you at all.