SoL Tempe Apartments, tempe

I love Sol! The staff is so sweet and helpful. Maintenance is always efficient and takes the time to get to know the residents and talk with them, which I really appreciate. The environment truly feels like a family. Anna and Zach are absolute sweethearts! They are helpful, kind, and make Sol feel like home. The office as a whole is a safe and comforting environment where you’re able to come in, talk to them, and really get to know everyone. It’s clear they genuinely care about the residents and work hard to create a welcoming community

I’ve been living at sol since August and I absolutely love it. I talk to a lot of people for my everyday job so it’s nice to be at a student preferred living that isn’t at the thick of ASU campus life. Also being a smaller apartment complex makes it easier to have better communication with the staff. I’ve talked to Madi and Zach specifically multiple times and each time they have given me great help and advice whenever I needed it. The mangers there as well are super helpful even when they are juggling a lot of things at once. I’m grateful that my first apt experience is with Sol.

Do not lease here. Cardinal Group Management is an unprofessional, predatory management team. They will hand you a filthy apartment on day one, and then completely nickel-and-dime you for pre-existing damage when you move out. I am currently being completely hassled over an absurd $133.33 in bogus move-out charges..... OVER A YEAR AFTER MOVING OUT The Move-In Reality: When I first moved into this unit, it was handed over in an unacceptable, disgusting condition. The dishwasher was severely moldy with surrounding water damage, the window blinds were completely chewed up by a dog, and there was pre-existing mold and water damage around the bathtub base and inside the toilet bowl. I took extensive, timestamped photos of everything on day one. The Move-Out Scam: Fast forward to move-out. They offer extremely limited amounts of walk throughs with a staff member and instead push a "expedited move out" where a "inspector" dings you for as much as they can. Does not make sense to me how they are trying to charge me based on photo evidence 10 days after they the "official inspection", and continuing to hassle me over a year later. They count on college students and busy residents just paying these fees to avoid the headache. If you value your sanity, your security deposit, and your rights as a tenant, avoid SoL and any property run by Cardinal Group.

If I could give this place 0 stars, I would. This apartment complex is predatory and takes advantage of the student that live here. The accounting department posted multiple “move-in” fees to my account AFTER I had already MOVED OUT, claiming they were due because I chose not to renew my lease. I moved in through a relet and specifically asked multiple times before moving in if there were any additional fees such as admin/application/or deposit I was told there were none MULTIPLE TIMES. Matt Lopater is ridiculous and extremely unhelpful. Matt Lopater’s handling of my situation was unacceptable. Rather than taking responsibility for the property’s failure to disclose required move-in fees, he defended charging me even though in the lease it says these are to be posted/charged at or before the time of move in. I left the conversation feeling like accountability simply doesn’t exist at this property. Based on my experience, management’s priority was protecting the property’s mistakes instead of treating residents fairly. If these were legitimate move-in fees, they should have been disclosed and collected before I was given keys—not months later because your staff failed to do their jobs. The communication between leasing and accounting is terrible. Every person gives a different answer, no one takes responsibility, and residents are left dealing with surprise charges that were never properly explained. Also multiplied work orders were submitted for the same issues, including the nasty faucet shown in my photo (PHOTO TAKEN THE DAY I MOVED IN!), and they were never properly resolved. This apartment came with broken blinds, drainage issues and damage to all cabinets in the bathroom. Mind you they also say the walk through are held before and after move in and move out. That never happened. This property’s lack of communication, surprise fees, and failure to take accountability created unnecessary stress. If you’re considering living here, document everything and question every charge. Based on my experience, I would never recommend this property.

This is the first apartment I’ve ever been in, and honestly I’ve got nothing to complain about! Staff is super friendly at all times, pool is super refreshing, the gym is awesome, what more could you ask for? I highly recommend renting with Sol, especially if this is your first time renting! Rates are super competitive compared to others around the area as well!!!