Nine 20 Tempe, tempe

★★★★★ I recently moved into nine20 Tempe, and I couldn’t be happier with my experience. From the beginning, the entire move-in process was smooth, organized, and stress-free. The staff was welcoming, friendly, and professional, and they made sure I had all the information I needed before moving in. They were also very helpful when I had questions and made me feel confident that everything would be taken care of. On move-in day, the process was efficient and easy to navigate. My apartment was ready when I arrived, and everything went smoothly from checking in to getting settled. I really appreciated how attentive and accommodating the team was throughout the process. Moving can be overwhelming, but the staff at nine20 Tempe made the experience feel simple and enjoyable. The community itself is also beautiful, and I’m excited to take advantage of everything nine20 Tempe has to offer. So far, I’m extremely happy with my decision to live here and look forward to making this my home. I highly recommend nine20 Tempe to anyone looking for a welcoming community, a convenient location, and a team that truly cares about providing a great resident experience. My move-in was a wonderful start, and I’m excited for the rest of my time here! I might even win a TV in a give away!!!

I just moved in on the 15th for my sophomore year and everything went amazing! They were super fast and efficient getting my key and they went over everything I needed to know. They are very organized and send you numerous emails explaining the move in details and any other information you need to know. The room is exactly what I pictured and clean when walking in. They even had welcome amenities down in the lobby for free on move in day so that was awesome. I’ve had the best experience so far and can’t wait for more great experiences at nine 20!

By far the worst apartment complex you can live at in tempe. My bathroom had ants crawling even though i’m a clean person, the amenities were always not working, the gyms A/C is almost never on, and the hallways are messy from the trash outside people’s doors. On top of all that the management is the worst. The front desk tends to not let you speak to anyone in higher management and always gives excuses as to why they can’t talk. I had my car broken into and had my radio stolen from it, as well as 3 other people had their wheels taken off their car and stolen in the parking garage in the same night. When I found my radio was gone, I went straight to the front desk to let them know. They gave excuses as to why they have no cameras in the garage. A few weeks after my car was broken into is when the wheels were stolen from other people’s cars, so I went to talk to the leasing agents about it and they would not let me speak to the property manager so i waited an hour to do so and she told me she had never even heard of my car being broken into. The property manager is extremely disrespectful and does not care for the tenants. Even a simple I’m sorry would have been much better then giving me attitude and a ton of excuses. I paid $100 a month for gated parking when my car isn’t even remotely safe in it. One thing I want to give credit where credit is due is the maintenance team. They are incredibly nice and hardworking and will always go above and beyond so shout out to them. Other than that this place sucks and I highly recommend finding another place to live.

HORRIBLE !! The worst apartment in Tempe, AZ. During move in, the units are extremely dirty. There were stains on the bedroom and bathroom floors, the living room sofa had tiny rips in it which expanded over the lease, the light fixtures hardly function, and the hallways smell disguisting. The amenities are hardly ever working and always have maintenance issues. For example, the fireplace has not been working for nearly a year and the pickleball court has the worst lights so its unplayable at night. The managers, Katie and Julian are unbelievably rude and often unwilling to help residents with anything of need. The lobby was flooded for weeks, the bedrooms have flooding issues during rain, and the wifi regularly disconnects because of power outages. It is clear Nine20 has occupancy issues, given how well the nearby apartments are maintained, and the quality of the newer apartments that have been recently built. One specific issue that had many residents concerned, was when a homeless man was sleeping in the study rooms for several weeks before any action being taken by the management team. This shows how easy it is for non residents to enter the complex and how little care is shown regarding the safety of its residents. Caleb, an employee at the front desk, is phenomenal and deserves some respect as he does an excellent job taking care of each resident and going out of his way to help. He was the one bright spot of living at Nine20. Please look elsewhere when deciding on student housing in Tempe, AZ !!

I would say I like living here. Good organization on management and maintenance staff has completed everything I’ve asked such as an emergency request. My only concerns are parking is full. As well as everyone is speeding and inpatient at the gate ( someone honked because they wanted me to go when the gate wasn’t fully opened and they can’t read the sign that says one person at a time). I will also add that although I appreciate move in and application fees covered. I would’ve liked Prorated rent as I moved in half way into the month but still paid full price ( it’s ok I read the lease so I was not shocked). I feel safe here and the amenities are great. Worth looking into just make sure you get back home before 10pm so you find parking.