Union on Fletcher, tampa-fl

I recently toured Union Apartments and was extremely impressed with everything the community has to offer. From the moment I arrived, the atmosphere felt welcoming, organized, and well maintained. The amenities, apartment layouts, and overall presentation of the property truly exceeded my expectations and made a very positive first impression. I especially want to recognize Ayanna, who guided my tour. She greeted me warmly as soon as I walked through the door and immediately made me feel comfortable and valued. Throughout the tour, she was incredibly knowledgeable. What stood out most was how proactive she was, she answered many of my questions before I even had the chance to ask them. Her thorough explanations and attention to detail showed that she genuinely cared about making sure I fully understood everything about the apartments, amenities, and leasing process. She addressed every concern with confidence and clarity, which made the entire experience smooth and stress free. Because of this wonderful tour and Ayanna’s exceptional service, I feel confident and excited about choosing Union Apartments as my future home. Thank you, Ayanna, for such an outstanding, informative, and welcoming experience. I truly appreciate the time, care, and professionalism you brought to the tour. it made all the difference

I have lived here for almost a year and have no complaints! The amenities are clean and up to date. Management is super up to speed when you need them even if you call them at 1am. The appliances in my 4x4 work perfectly and have never had an issue! The staff here are very good at what they do and are happy to talk to anyone! Especially Jamie, talking to her feels like talking to a friend, she's super nice and understanding when you have any issues or concerns! Will be living here next year!

This apartment complex seems to find every possible way to charge extra fees. On top of the leasing office staff often being rude, I had an extremely frustrating experience today. I purchased a new car yesterday and needed to get an updated parking sticker. I already pay $60 every month for garage parking, so I assumed replacing the vehicle sticker would be simple. Instead, I was told that because I didn’t have the remains of the old sticker, I would have to pay $50 for a new one. The old sticker ripped when I removed it, and I threw it away like most people would. When I explained that, I was told the sticker is “designed like that,” which makes it even more unreasonable to require proof of the damaged sticker in order to replace it. What makes this worse is that the sticker is not even the barcode used for gate access it’s just the 2026 decal for the back of the car. Since my license plate, make, and model are already registered, charging $50 for a replacement seems excessive and unnecessary. They also refused to charge it to my resident account, meaning I had to pay immediately with a card and was charged an additional fee, bringing the total to $58. So after already paying $60 monthly for parking, I had to pay nearly another full month’s worth just for a sticker required to avoid towing. Extremely disappointed in Union on Fletcher and the way this was handled.

Maria was an absolutely amazing tour guide! She was incredibly patient, thorough, and extremely knowledgeable. Her friendly and welcoming personality made the entire experience enjoyable, and I truly loved touring the community with her.

I have had the pleasure with speaking with Jaime for two days working on the lease and late changes. She answered the phone in the same manner of professionalism each time. While I thought I was inconveniencing her, she took it as an opportunity to help. My daughter will be living there in the Fall and so far, so good. Thanks Union!