Reflections Apartments, tampa-fl

Great maintenance staff. Always so attentive, front desk staff are really friendly, especially Jimmie Kitrinos always there to help me with the minimal issues I had. Shout out to Jeff in maintenance staff he fixed everything and was so nice, and very respectful. Loved living here, highly recommend, it’s not teenagers running it it’s actual adults.

Addison was so helpful. I had a great experience touring the property thanks to him. He was friendly, professional, and very knowledgeable. He took the time to answer all of our questions, explained everything clearly, and never made us feel rushed or pressured. He made the tour enjoyable and gave us a great first impression of the community. I really appreciated his patience and willingness to help.

Jimmy is a LIAR, bait and switch leases taking advantage of college students telling them utilities and water are in rent and they would only have to pay overages, only to be charged extra $100 - 300/MONTH per roommate!! Nobody is using that much electricity it's not even possible in that size place. My son and his two roommates are being taken advantage of and countless other students. DO NOT MOVE HERE, YOU WILL REGRET IT. Two words: German cockroaches, not just his building, they are all infested (he had friends living in other buildings and theirs were worse. Those are notoriously the worst roaches to get rid of. Their pest control isn't cutting it. When calling to question the overage charges (I'm on the lease and get emailed the annoying constant reminders to pay) , Jimmy smugly quotes page 13 of the lease which he states none of the utilities are in the rent. When he emails me the document after our call, page 13 states the opposite - exactly what we agreed on which is a portion is paid (the amount they estimate it will be) in the rent and you only pay if overage. I asked to speak with a manager and they tried to give me Jimmy again who IS NOT THE MANAGER. Nathan Collier and Collier Companies need to do better. Kids in Gainesville and Tampa living in the 12,000 apartments with multiple individual leases all getting these unexplained hundreds of dollars overages every month is not OK. The property itself is OK (if you overlook the roaches) but the way they do business and are taking advantage of inexperienced young people needs to be evaluated. Every one of the 6 people my son knows who lived there just one year are not renewing and after my experience this week with the AI receptionist and Jimmy I totally understand why.

I’ve lived here for 2 years and it’s been great. No bugs, kind staff, and AMAZING maintenance. Any issue I had in the apartment it was addressed within 24 hours. Pool is great and gym is nice. My only complaint is that my floors were extremely dirty when I moved in, but that could’ve been because someone was already living there. Letters are hit or miss on if you’ll get them, but packages are never a problem. My painted bathtub didn’t last long (landlord special) but I don’t mind. Be prepared for landscaping 24/7 lol. This year we started paying for the utilities overage but that’s because of TECO rates, not their fault. Rent raised $50 after my renewal so $850 for a 4x4 which sucked but times are tough I get it. I’m glad I chose to live here during college, I highly recommend it. I was not compensated for this review I do actually like it :)

Living here was decent until they included all apartments in the utilities. We also had a constant smoke detector issue where they basically just couldn’t figure it out and were like well sorry. But lowkey haunted by the beeping. I put in a final maintenance request Dow it before I turned my keys in so fingered crossed it’s fine for me roommates. Maintenance is super nice to be fair. Emily in the front is super sweet and a great asset to the team. They added an AI reminder bot that blows up your phone. Noise complaints bring no action. No major issues except the apartment above us flooded due to a fire and it flooded ours in turn. They were very slow in fixing things. We constantly had roaches no matter teer how many times we put extra requests. i wouldn’t recommend living here anymore unless they changed back the utilities. I personally know 3 others leaving due to how ridiculous it is. They had to significantly drop the rent because nobody wants to live here lol. Oh and don’t ask to see the numbers in full for utilities. They won’t show you lol. Swear they’re putting charges for the pool as well or something because my charges quadrupled.