Reflections, tampa-fl

Phenomenal experience when it comes to signing a lease. Nour at the front desk made everything simple and clear in order to get the best out of your living experience. Would recommend to anyone who is searching for housing near USF.

Worst experience ever!!! They will find ways to take your deposit if you don't document everything correctly. I personally had lived in Lux13 a few years ago, and they took $300 out of our deposit for a carpet stain that was already there pre moving in 🙂 same thing happened to my friends living in Greenwich Green as well. Not to mention management was also racist to my roommate. She did not question anything when local police came in and mistakenly questioned that my roommate was smoking in the common space. She was literally just doing homework and did not have any vape / cigs with her?? Shame on this company for not supporting students when they literally make money off student housing around Gainesville. BEWARE

I live at Madison Pointe. The maintenance staff is super efficient. This year, they started charging a $50 monthly fee for amenities. While I love that they allow pets for a hefty fee, they can't enforce any strict policy or surveillance against residents who keep littering the streets, especially in the rear sections of Madison Pointe. People don't clean up after their dogs. Sometimes, it’s frustrating to walk the dog through these areas. Instead, the office keeps organizing unnecessary celebrations. So many residents, myself included, don't use the gym, playground, etc., or attend all these so-called fun activities. I tried to address this on the LinkedIn page; no response whatsoever.

Lived here for 2 years and had a great experience!! Kenya was so welcoming in the office! Andrea was there for any needs and if I needed something fixed I could always count on Dee. This staff is next level.

I would not recommend renting with The Collier Companies based on my experience at Bivens Cove. From the moment I moved in, the unit had multiple issues. The stove was not functioning at move in, was marked as fixed, but was still not working and ultimately had to be fully replaced. I submitted multiple work orders within my first month of living there, which raises serious concerns about whether the unit was properly inspected prior to move in. During this process, I experienced ongoing communication issues and unprofessional handling of my concerns. At one point, a regional manager stated that I had changed the locks, which was false. This misinformation was shared while I was advocating for necessary repairs and safe living conditions. The most serious incident occurred when I became trapped inside my bedroom due to a lock failure and had to call the fire department for assistance after being unable to reach anyone at the property. When I reported this, I was asked how the door became locked, which felt inappropriate given that this was clearly a maintenance failure. Instead of taking accountability, management has continued to minimize these issues. I was presented with an 8 month lease option that included conditions related to removing or not posting reviews about my experience, which raised additional concerns. At this point, the only options offered to me have been to pay to terminate the lease or find a replacement tenant. Given the condition of the unit and the handling of these issues, neither option is reasonable. Management staff reflects leadership, and based on my experience, there has been a lack of accountability, transparency, and professionalism throughout this process.