on50 Tampa Apartments, tampa-fl

Paying for good reviews through free giveaways at market days on campus is the only way On50 has the ratings it has which is disgusting. It is especially predatory for students and families who are trying to choose a place for their children to live quickly and from out of town. I understand that as college students we are sometimes forced into situations that are un ideal due to income restraints, time constraints or other early adulthood circumstances. If you end up at On50 based on an array of reasons make sure you protect yourself. 1. Get EVERYTHING in writing. My lease was canceled weeks before move in when I explicitly inquired about the re-let process. I never started the process or filled out the documentation, I just wanted to know more information in case we needed to change apartments and they wrongfully cancelled my lease. The only reason it was reestablished was because I had it in writing that it was an inquiry and not a request. 2. Take Pictures of EVERYTHING. I cannot stress this enough, go through every single room, document every single appliance, every furniture item EVERYTHING!!! My Roomate and were charged over $1,000 dollars in damages for things that were damaged and broken upon arrival.This is predatory, they were banking on us not having documentation of these damages so they could take our money, not fix the problem and then charge the next student who did not take photos. I would not be surprised if even NOW the damage is still present in the apartment and I hope the current tenants are not blamed for it. Living at On50 is FAR from ideal. It is not clean upon arrival and it is also not kept up. The gate was broken for an entire year and what I see from driving by it is still broken. The parking area floods during any rainfall making it a high area of concern for hurricanes. There are spider issues from the lack of tree maintenance so your car is covered with them every day. Maintenance is so kind but they cannot fix all the issues this property has. Many of the staff are kind and helpful but upper management is disorganized. I truly hope no one experiences what my roommate and I dealt with at this apartment and understand it is not always possible to avoid properties like On50. Parents please protect your kids and students please protect yourselves if you move here. And to On50, you know I am not lying, the only thing that held up after '' records review'' was ONE fee totaling $25 per person, a far cry from $500+ per person. And the only reason you were able to do that was because of our mistake of only documenting the outside of the fridge and not the inside upon arrival. Responding to previous tenants in an attempt to nullify their grievances versus fixing your ways is despicable. Spend the time you spend online INVESTING in your property and treating tenants right.

Moving out of on50 has brought a wave of relief. Like all apartments, there are good and bad reviews, unfortunately in this case I agree with all the bad reviews on50 receives. Starting from day 1 move in day my apartment was absolutely disgusting filthy and reeked of smoke. The model units look nothing like the actual apartments you’re stuck with for a year. I was fortunate enough to not have excessive visible mold or any bug infestations inside my apartment but I can see how these apartments could end up like that. They are not taken care of, nothing is cleaned properly or well maintained. This property claims to be a gated community yet the gate was not closed one single night of us living there. These apartments need to be stripped and redone period. Everything is gross here, including the parking lot which floods with any drop of rainfall and the infestation of spiders in the trees. It felt like every month they were doing inspections of the apartments where they would just enter and “look around” it was weird. There were multiple occasions where outside features were being updated like outside lights and building a tennis court and cabana. It felt like a waste of money to me when they really need to be spending that money on fixing the inside of the nasty run down apartments. They are dark dirty and stinky, it is a shame for the price and a total opposite from the way they market the apartments online and in showings. The only decent thing I have to say about on50 is the maintenance team, they are nice and come in a timely manner. The office team was okay, no one really ever seems to know what they’re doing. A month before move in, they tried to say my roommate didn’t have an active lease with them(even though she did in writing) when she inquired about the subletting process. Victoria the manager kinda sucks and handled that situation poorly. Emily is the only part of the office team that seems to have some sense. All that being said, save your energy, health, and money and live somewhere else. The positives such as location and amenities do not outweigh the negatives of on50. I wouldn’t live here again even if they paid me. All these 5 star reviews are coming from students who visited the bull market and received some type of incentive to leave on50 a good review.

Honestly, this place was a nightmare from start to finish. There are cockroaches everywhere, which made living here really uncomfortable and unhygienic. Every apartment I saw was filthy and clearly not well-maintained. On top of that, the doors are frustratingly hard to unlock and open, which just adds to the daily hassle. For the amount of money you pay, you’d expect better treatment, but instead, they treat you like trash. They conduct random inspections without any prior notice, which feels invasive and disrespectful. To make things worse, they overcharge on basic utilities like water and electricity, which only adds to the stress of living here. The absolute worst part is the visitor parking situation. They tow cars aggressively, and since the office isn’t open during late hours, there’s no way to get a parking pass if you arrive after hours. So if you come late, you’re basically stuck with a tow or a huge fine. It’s a terrible setup that causes unnecessary headaches. Overall, this place is definitely not worth the money or the trouble. I wouldn’t recommend it to anyone. Another frustrating thing is that they don’t let you choose your own apartment—you’re just assigned whatever they want, no questions asked which is ridiculous because I am paying for it

Really enjoyed my tour of their facility, literally across a not too busy 2 lane street and you are on USF campus. Lots of students going about their business here, and the apartments have been updated and seem cozy for me.

STAY AWAY!! 2 apartments here in 13 months and both had FLOODING and MOLD. Maintenance impossible to get ahold of, management avoids returning calls and dealing with problem and ZERO compensation for the MOLD and flooding. 1st time- the night our son moved in he woke up to a flooded bathroom and water POURING from the ceiling and light fixtures. Night maintenance called, no answer. Fire department came and couldn’t locate valve for shut off. Maintenance still hasn’t responded. College boys found a bin to catch water and continued to dump it off the balcony For FOUR hours !! Management moved our son to hotel for 4 days then different apartment bc he had just moved in and we demanded a different one. His 2 roommates had to stay in the newly flooded space with obvious mold growing. They were not allowed to break lease. Fast forward 1 year- another leak coming from ceiling. Maintenance obviously knew there was an issue because there was a bin catching drips from the apartment above. That began to overflow and then began leaking into our son’s apartment. Once again, maintenance could not be contacted And did not respond for several hours. Which meant my son stayed up all night dumping water again. He has tried to speak to Jessica, The manager five different occasions, has left several messages with no return call. Each time he has been told she is out or at lunch. He plans on moving out in two months and they will not release him from his lease, even though there is mold growing in his ceiling and is probably the reason for his sinus issues. Management knew of the leak and failed to solve the issue until it became someone else’s issue. The fact there was a bin placed there to catch the water in an unoccupied room above him shows they had knowledge. My son once again was staying up all night dumping water. Stay away from this horribly managed apartment complex!! *** responding to below response - Obviously not reading the whole comment above. He has reached out FIVE Different times, leaving messages and going in person. He has NOT been contacted. AGAIN- where is your customer service? You should be contacting him and letting him out of the last months lease bc mold issues.