West 10 Apartments, tallahassee-fl

I had an amazing experience touring West 10, and my leasing specialist, Grant Scott, made it even better. He was incredibly friendly, knowledgeable, and took the time to answer all of my questions without making me feel rushed. He explained everything clearly and made the entire process smooth and welcoming. As a future student moving to Tallahassee, finding the right place is a big decision, and Grant made me feel confident that West 10 is a great choice. His professionalism, positive attitude, and genuine willingness to help really stood out. Thank you, Grant, for such an excellent tour, experience, and the T-shirt and cup I received ! I highly recommend asking for him if you’re looking for an apartment at West 10!

had a fantastic tour with Grant. he was so knowledgeable and gave me such good information. the community is beautiful. he gave me a tour of two different units. loved them both. so excited to move in here! Grant and the whole staff were so welcoming

You all want a real review? Here’s one. I lived at West 10 for 3 years and It’s been a couple of months since I’ve moved out. The quality of the complex has gone downhill ever since new property management took over. They don’t communicate with residents like the previous team did. For example, maintenance started working on the fire alarms at 10 a.m. one morning without any notice — I honestly thought the building was on fire. The Wi-Fi that residents pay for constantly cuts in and out, there’s visible mold in the ceiling, and the air filters are completely missing — causing terrible dust buildup. The gates rarely work (and my gate fob wasn’t even activated when I first got it), and they charge an extra $70 just for a parking decal. The roommate matching is also terrible — I’ve had four roommates since moving in, including one who smoked inside. Management didn’t do anything about it until months later. To make matters worse, I’ve had property damage (a busted car window) and frequent loud parties throughout the complex that make it hard to get peace and quiet. On top of that, water has leaked from the vents and ceiling in the common area, pest control is practically nonexistent (I had a spider problem), and management issued a sudden $200 “utility billing adjustment” for “corrected” water and sewer charges from previous months — with no clear explanation or warning. That really threw off my budget and felt unfair. The only positives I can mention are the maintenance team and the pool. The maintenance staff are genuinely kind, quick to respond, and do their best with what they’re given. The pool area is also nice and kept up well — but that’s about it. If you’re considering moving here, get a Ring camera. I was probably the only one in my building with one, but it gave me peace of mind. Sadly, this place has gone from promising to disappointing, and I wouldn’t recommend it unless major changes are made in management and upkeep.

I cannot say enough wonderful things about Carmen, the rental manager at West 10. Her professionalism, kindness, and genuine care truly set her apart. From the very beginning, she has been an incredible support—not just as a manager, but as someone who truly listens and understands. My son has been a resident for three years now, and throughout that time, Carmen has consistently gone above and beyond to ensure his comfort and well-being. She approaches every situation with patience, compassion, and a willingness to help that is rare to find. No matter the concern, big or small, she takes the time to listen and respond thoughtfully, always making us feel valued and heard. Words cannot fully express my gratitude for everything Carmen has done. Her dedication and warmth create a sense of community and trust that makes all the difference. West 10 is truly fortunate to have someone as amazing as Carmen, and I wholeheartedly recommend her to anyone looking for not just a place to live, but a place where people genuinely care.

I wanted to like this apartment complex, but the pest control situation has been extremely disappointing. Despite multiple complaints and maintenance requests, the issue was never fully resolved. There were ongoing problems with bugs, and it became frustrating feeling like the concerns were not being taken seriously. The location and layout have potential, but pest control and overall responsiveness need major improvement. For the price residents pay, basic cleanliness and proper treatment should not be an ongoing issue. I would recommend management invest more into consistent pest prevention and better communication with tenants.