Vertex Apartments - Tallahassee, tallahassee-fl

I've lived here for almost 2 years and it has been a great fit for me. It's in a great location if you are a student, as I am able to take my scooter or the bus to commute to campus in a brief amount of time. The management is responsive and accommodating to resident needs, especially Anthony! Due to my schedule, it can be difficult to get to the office before it closes. On multiple occasions, Anthony has gone out of his way to make delivered packages available for me to pick up at the end of office hours.

I’ve had a great experience with Vertex Apartments so far. The community is well-maintained and has a really welcoming atmosphere. The front office staff is always helpful and professional, especially Anthony, who goes out of his way to make sure questions are answered and everything runs smoothly. Anthony is friendly, knowledgeable, and makes the whole process feel easy and stress free. You can tell he truly cares about residents and the community. Overall, Vertex is a great place to live, and I would definitely recommend it to anyone looking for a quality apartment complex.

If I could give zero starts I would. Don’t sign here, you’re honestly better off spending a couple hundred more for a nicer apartment with competent management. Our water has been off since yesterday evening, and management keeps repeating that “their team and contractors are working as quickly and efficiently as possible.” It’s now been over 16 hours since the first notice, which is not quick or efficient by any reasonable standard. People need water to shower, cook, clean, and go about basic daily life. The lack of urgency and accountability is frustrating, and it really shows how little consideration they have for residents. They keep saying to not hesitate to reach out when the leasing office is literally closed, no alternative options to get in touch with management or the city has been provided.

If I could give negative stars I would. The lack of care and effort put in by this apartment complex is genuinely insane. As of writing this review I have not had running water in my apartment for 40 days! 40 days of being unable to use the bathroom, wash dishes, wash clothes or even you know, drink water! I have been consistently emailing, texting, and talking to the team in person and I still do NOT have a timeline for when I'm gonna have water or when they're gonna move me to a unit with water. As a matter of fact they have reached out to me about this situation a total of 0 times and I only have the scarce information I have because I have been consistently going to the leasing office begging for a scrap of information. No one seems to care at all and at this point I'm at my wits end. Trust me, no matter how bad other apartment complexes look, this one is much MUCH worse.

Hello, My daughter has been living at Vertex for two years now, and she loves it. When she calls me, she is always talking about the resident events, how friendly the staff are, and how they do an amazing job of creating a sense of community. She speaks highly of the resident events and enjoys every time the complex hosts one. Lastly, anytime my daughter has run into an issue with her apartment, she says Jordan in the office always answers her questions, reassures her, and follows up when needed. Thank you, Vertex Apartments!