The Tribe, tallahassee-fl

I am active duty military recently (7 weeks ago at time of review) moved into one of Asset Living's properties in South Carolina. Property is Aria Lake Carolina. The following is the review I did for the property and still did not get results. I have waited to submit a review until I could see if my issues would be resolved. They have not. The staff is friendly and courteous, but thats where the positive ends. It took six weeks for my application to be approved and was told since I had to get an override due to my credit. My move in date had to be pushed back since A/C wasnt repaired yet. When I did move in, it still wasn't completed and took two weeks for work to be done. I never got to do a walk through before moving in either. I never received a mailbox key and was told they were on back order. Later I was told that I need to go to the post office to get my own keys, and that cost me $28. The apartment is a wreck and nothing had been fixed. I have informed the staff several times and they said that they are fixing issues in the order they are received. But my issues were there before I even moved in! The staff seems to refuse to tell me the process to input my own work orders and they keep telling me that they will put them in. I would like a paper trail of timelines to see when I requested work and all Garbage disposal has never worked and is creating bugs. Weather stripping around front door is all tore up. Window screens are all tore up or missing. They say they did me a "favor" by allowing me to move in but I at least deserve functioning appliances and proper keys.

DO NOT RENT FROM ASSET LIVING!! From 12/15/2023 to 12/31/2025 I used to live in one of their properties, Maple Flats, here in Kansas City, Missouri. It was under different management at the time that I moved in and I really liked them. The complexes were then sold to Asset Living. They are EXTREMELY neglectful and careless people! You cannot get in contact with ANYONE. The outer doors to the apartment complex are broken so anyone is able to come in. Random houseless people would come in and try to come into peoples apartments. I have attached videos from my neighbors ring camera that faced my door for evidence. DO NOT RENT FROM THIS MANAGEMENT!!!

Unimpressed with internal leasing agent after touring the unit. No communication or follow up whatsoever. It was almost comical actually trying to enter into the lease of our unit - we had to force the issue at every turn (almost like the weren’t interested in leasing units). Horrific move-in experience with a shockingly rude assistant. She had a very bad attitude from the time we walked in and was extremely disorganized. She didn’t know her business and we could tell she was very poorly trained or wasn’t trained at all. We didn’t feel welcome as new residents. We asked how and best way to move in some furniture and were told to drive to our floor level in the garage to load/unload. She never once told us to be aware or that the vehicle would need to be registered or watched closely etc. After bringing in some items, we left our vehicle for approximately 15 minutes. When we can back out to get more items, our car was gone. We thought it was stolen, but turned out it was towed from the 4th level of the garage while moving in as new resident and after being instructed to park on that level to move it. You can’t make this stuff up! So after figuring out where our car was towed, we had to get a ride 30 mins away to pay $350 to retrieve our car late at night. When we explained what had happened to the HiLine staff the next morning they could have cared less and basically told us it was our fault. Moving into our unit, we immediately noticed that the apartment had not been cleaned and especially the wooden floors were not only filthy, but scratched and scuffed up. We turned in a list of issues to be addressed the next day, which included broken microwave (inoperable) and a few others. We heard nothing back and those issues have still not been addressed as of today. The microwave was fixed over a week later but only after multiple attempts to request that repair. Another problem reported is rain water leaking through the windows into the apartment, never addressed. The other item we have recently noticed water stains on the ceiling that have been painted over but now showing throughout the living room. Had we known, a lot of this, we would not have leased the apartment and would have leased elsewhere.

I am a resident at an Asset Living-managed property in Houston. One of my biggest concerns since the management transition has been the lack of communication and accountability. When important issues involving security, rule enforcement, and resident concerns come up, getting a response from the onsite management team often requires repeated emails, phone calls, and in-person follow-ups. What is even more concerning is that I have also contacted Asset Living Corporate through their resident contact form and corporate email regarding these issues and have not received a response. If residents are already having difficulty getting answers from their property management team, Corporate should be a reliable place to escalate unresolved concerns. Unfortunately, my experience has been the opposite. I hope Asset Living takes resident communication more seriously and creates a reliable escalation process when onsite management is unable to resolve an issue.

Vargos on the lake is an Asset Living property in Houston, Texas. I have lived at the Vargos property for 18 months now. The property is beautiful, but is ill managed. And the beauty of the property is overshadowed by the lack of care and attention to the myriad of concerns from the residents that actually abide by lease terms/conditions and are responsible, respectful and courteous. This has been the worst experience I have ever had renting in a property that advertises as luxurious. The price to live here is very steep for the disregard from the leasing office as a whole for the concerns that are beyond apparent. There is theft here, vandalism, drug issues, violence issues. I have seen a little bit of everything living at Vargos. Things that are not indicative of “luxurious living”. I have an ongoing issue with the lack of accountability as it pertains to the usage of marijuana here. It reeks of marijuana at all times. I have communicated with the leasing office manager at Vargos countless times. She has asked me to email her photos, I have obliged. Yet, the same units remain engaging in the same disgusting habit. Day in and day out. I am extremely uncomfortable living here, dealing with not just the smoking, but also the theft and vandalism that I have experienced while living here as well. Paying upscale prices for subpar service is absurd. Who holds the leasing office and property responsible when terms of a lease are not maintained? I have also emailed the corporate office (asset living), and have yet to receive a response. It’s been 2 months since that email. To anyone seeing to rent at Vargos on the lake, look elsewhere. It’s false advertisement. It is not luxurious living. It’s filled with potheads and an office that will not respect the terms of the lease agreement. They will patronize you every step of the way. I feel disrespected, cheated and mocked out of hard earned money I pay this place monthly.