CollegePlace - Horizon, tallahassee-fl

The pics below were what management described as move in ready August 17th. This is after they had almost 3 weeks to get into the unit and do repairs and clean. Now, a month later and air ducts still have not been cleaned. Side yard is still a mess. No Ethernet working in unit. Management has not called, emailed or followed up once since move in. Corporate Redstone doesn't care either. Stay away from this property and landlord. Notice managements only response on here is from 4 yrs ago and is completely irrelevant now. When you find out about this on move in day, it's too late to move to another complex. Everything else has already been rented.

It's been great I've lived there for over a year now, and I have had a great relationship with the leasing office. They are so helpful and do a lot for us.

Worst place to rent in Tallahassee! Management simply DOES NOT CARE. 1. Our AC unit was flooding the upstairs floor and it took them 2 weeks to send someone out to come "fix it". They left a huge fan to dry the carpet. The issue wasn't resolved until another week later. 2. Our washer and dryer had issues and when a maintenance request was placed, we were told there was nothing wrong with them. We are currently 1 month in to not having a washer because it literally snapped off the rotator. Also, the dryer not being able to properly run/ not fixed makes the utility bills HIGH. 3. The townhome was disgusting during move in. There was water damage around walls, smelly carpets, dirty floors, and moldy bathrooms. After putting in a complaint about the water damage, they only sent someone to paint over it. Not fix it. 4. There are no working security cameras on the property. Seems kinda dangerous in an area like Tallahassee. 5. During move in week, they had rented a dumpster to help collect all the trash that was being produced by the movers. However, that company came and collected the rental bin and all the trash was dumped on to the street blocking cars from driving through the back parking lot. Management should take their job seriously and actually do the maintenance that these homes need. Each townhome probably produces them around $4,000 a month so I don’t see why they can’t even offer the right services the tenants need. By the way, they love to ignore emails too!

Terrible experience with my security deposit. Lived at CollegePlace FSU from Aug 2024 to July 2025. My $400 deposit was supposed to be fully refunded, but they first deducted $124 by mistake and only sent $276. When I called, they admitted the error and said they'd mail a check for the remaining $124. That was late August 2025. It's now January 2026, and after calling every month, I still haven't received anything - just CollegePlace saying 'it was sent' with no proof, follow-ups, nothing. My experience living in the apartments was good, but considering this endless runaround over $124, it's quite ridiculous and unprofessional. @CollegePlace, you have my contact info - let's resolve this issue.

We are also experiencing issues with our Security Deposit refund that others have written reviews about. My daughter moved out in July of 2025 and we still have not received the full deposit refund that is due. Have reached out several times with no response to emails or voicemail messages. I thought the new manager was going to get this resolved for us but she seems to have disappeared. I will now be reaching out to their corporate office to see if we can finally get this taken care of.