Lark Syracuse, syracuse-ny

You may see 5 stars reviews because they just moved in and are not moving out yet. You will be charged A LOT when moving out for “cleaning” and “damage”. You can see some of the screenshots (from a video I recorded) after I clean the unit, remove all the trashes, and they charged me $225 without providing any evidence. They also refused to do the final walk through with me before I leave. I kept the all the videos, photos and emails for what happened over the past year including but not limit to break in, vehicle damage AFTER they have 7/24 security,trash everywhere, elevators down from June to Oct over three months, maintenance always “busy and unavailable this week”, furnace not working in winter and room temp 57 F in the morning even with a heater provided by management (no one fix due to no parts till 6 days later in January and I need to pay the electricity fees for using heater, which you can imagine how much it could be in winter), surprising charges, people using speaker every night and screaming at 1 am, fire alarm beeping in the hallway throughout the year and management says they already checked and can do nothing, 2 pitbulls in building 2 level 1 not on leash running in the hallway and around the building during the night witnessed by lots of people. From previous google reviews, you can also find what will happen to you. I feel so happy I don’t need to live here anymore.

Avoid Lark Syracuse Incompetent Management and Filthy Conditions Living at Lark Syracuse has been an exercise in frustration and stress. My experience here has been nothing short of a disaster from the moment we moved in. We were forced to wait 21 days for our unit to be "prepared," yet when we arrived on August 21st, the apartment was an absolute wreck. It was completely uncleaned, filled with trash, missing essential furniture, and featured significant damage including bubbling, peeling flooring, broken doors, and missing hardware. This is completely unacceptable for a property that claims to be professionally managed. The management, specifically the Resident Services Manager, Valentina Mullen, is a primary source of the problem. She consistently provides empty promises, repeatedly assuring us that cleaners would arrive, only for no one to ever show up. The lack of internal communication is staggering; management has no idea what is happening in their own units. Whenever we bring up legitimate issues, we are met with excuses rather than solutions. Some example of her communication: 1st example My friend: There is hole in the apt that allowed the a rat to get in the house. Valentina: First of all it is a mice. It’s okay, i have also stayed in a house with mice 2nd example: Me: Talking about multiple instances which have led to serious inconvenience due to miscommunication from the management. Her: I am human. I am allowed to do mistakes 3rd example: Me: You promised cleaners Her: I am so sorry, the cleaners came but never visited your apt, they missed it. Beyond the maintenance failures, the administrative side is equally incompetent. We have dealt with confusing billing, specifically being charged four times for renters insurance despite prior confirmation that it would be a single unit fee. We also had to fight to have simple, valid maintenance issues acknowledged. If you are looking for a place where you will be respected as a resident and where maintenance issues are handled promptly, look elsewhere. Lark Syracuse is disorganized, dismissive, and incredibly frustrating to deal with. Save yourself the headache and stay away.

Don't even bother coming here, my stuff came missing or broken in the apartment, my package is actively missing, they can't compensate me for the month I had to pay for (August) when they told me I couldn't move in early because of "cleaning", yet I moved into a dirty and unfinished home August 21st. I'm missing window curtain rods and blinds, a dresser, a broken washer, etc. They also told me nothing can be done about this until next week. - Missing a second dresser - missing a desk chair - missing curtain rods and blinds, window is pointing towards an area where people can look into my window - missing outlet and light switch covers - mattress and bathtub came dirty - fan/light in living room isn't working - missing tv remote and tv isn't working - missing table for living room - missing loveseat chair for living room - sink faucet is leaking - broken washer - middle light switch isn't working -left the furniture on my bed All these pictures were taken soon as I moved in. If you want cheap living you’ll definitely get it here! Valentina Mullen has also been very disrespectful as well. My first impression of her was dismissing me when I asked to see the model apartment to I can show my roommates over FaceTime. In fact, I asked a different employee first, who was fine with it. Valentina inserted herself and said “your roommates can see the apartment online.” I tried explaining to her (nicely) that things can look very different online versus in person, only to interrupt me and continue to say that they should just look at it online. I’ve called the office one time expressing my frustrations with the state of my apartment, only for her to hang up on me. She has done the same to my roommate, and tried saying she had an attitude, dismissed her, and continued to charge her late fees for something they told her months ago will be removed from her portal.

Aspen through all seasons, I would say best things about it is the facilities like common hall where we had many events and gatherings, the staff and guards were extremely kind, friendly and polite. The washing machine inside the house and private bathroom are also the best features, i was in the double bedroom and the bathroom size was perfect. The shuttle bus was also effective and convenient. When I had any issue they solve it promptly and I appreciate their support. Overall I enjoyed my stay here and would definitely recommend it.

Absolutely terrible housing. Moved into a disgusting apartment that was clearly not cleaned after not being able to move in early so they could “clean”. We also moved in to missing and broken furniture. Security was beyond rude to us when we called about a power outage stating it “wasn’t their issue and they weren’t doing anything about it”. Absolutely terrible management. The only good part about this place is their maintenance guy Anderson. Despite there only being 2 maintenance guys for 3 buildings, he is the sweetest and is very attentive with the time he has.