Cottage Row Stillwater, stillwater-ok

Rent is ridiculous and they find a way to add fees over time so that your rent keeps growing. I live in a two person duplex and am supposed to pay 725 before utilities. This past month I payed $936 dollars in rent! DO NOT live here if you are looking for an affordable option. It seems nice but you are receiving a similar level of quality that you can find elsewhere in Stillwater for MUCH less. Maintenance responds fairly quickly and there is lots of storage, but that’s about it.

The space was nice. My daughter had an issue with insects in her room and got bitten most of the yr. Maintenance was difficult to get a hold of. Billing was inconsistent and confusing and made it seem like we didn’t pay and she was going to get kicked out even though the issue was on their end. To top it off, we got charged an almost $500 fee to paint the walls that were in the same condition that we found them. Not happy!

Don’t do it! The concept of a college person being responsible for just the room is great, however, this place is a nightmare. The place they show you during the tour is beautiful, the place they will actually live in is a college kids dump. The rent is never, ever , ever what you think it will be. $675/ month? Nope, sorry including fees and utilities and whatever they add, try $865 and higher . They are impossible to get ahold of if you have a maintenance issue. And trust me, you will have them. Please parents, don’t let your kid do this.

Shout out to CODY! He goes way above and beyond the call of duty. Besides being very friendly each time we speak to him, he addresses every concern with compassion and care. You can tell he takes pride in his job and it reflects very well on the company. Five stars for customer service!!!

I would caution families to think carefully before signing a lease with Cottage Row Stillwater or its parent company, The Tailwind Group. Our family experienced a serious medical situation that made it impossible for our student to continue school, and we were left trying to manage the emotional impact, medical bills, enrollment complications, and housing obligations at the same time. Despite the circumstances, Cottage Row and The Tailwind Group were unwilling to help us find a replacement tenant or work with us toward a practical resolution. Based on our experience, families should review the lease terms closely, ask direct questions about medical emergencies and hardship situations, and make sure they understand that no flexibility will be available if a serious crisis occurs.