Eighteen18 at Southern, statesboro-ga

This apartment complex is complete bs. Literally nothing works, the ac was broken first day we moved in on Aug 13 and it STILL has not been fixed, its the 19th. Our wifi doesn't work either, and our power keeps going out because their solution to "fixing the ac" was putting personal ac units in our rooms and the breaker cant keep up. And when we pointed out that the living space had no air, their solution was to put yet another unit in the living room. My friends who live right next door, their ac didn't work either and neither did their wifi. They also asked for their apartment unfurnished and practically had to beg for them to remove the furniture that they had already specified they didn't want. It took them days and they still haven't taken all the furniture, when they asked them to take the last piece of furniture they were told that the worker was instructed not to take the furniture and to tell them to find a place for it. They're microwave also doesnt work and there was bugs all over the apartment, both apartments were nasty upon arrival, the showers dont drain. The list could honestly go on but these are the highlights and this doesnt even include my friend who was given almost 2000 dollars in fees, and for what? These people are completely incompetent and have no regard for any of their residents or their employees. They have one maintenance man who is completely overworked because nothing in this ridiculous complex works. Management genuinely does not care and they will sit in your face and tell you that you're a "top priority" when in reality everyone's a "top priority" because everybody's everything is broken. At this point this is just a lack of decency and respect for your patrons and if you're considering living here RUN unless you want a rinky dink apartment and managment who sits in an office all day flicking boogers.

If this were last year, I would have given this place 3 stars because it was actually a decent place for college students. It was affordable, a bit dirty, but somewhere where you could have value for your dollar. Now with the new management, this place has gone downhill. First off, let’s start with all the extra charges I’ve been getting this year. Before I arrived here, my roommates left and because of this, they charged me $200 extra that month because they had to clean. I don’t understand why I was charged as I didn’t move out. However, because the place looked clean when I arrived, I let it go. But, I was using a third party app to pay for my rent and because the apartment jacked up my price, it didn’t automatically pay my rent, so I also got a late fee, which the apartment refused to take off, even though I was unaware that the app wouldn’t automatically pay the charge. Also, Last year, my rent was $400 a month. Now it’s $450 with no improvements to the complex. The charges come from an increase of rent to $425, which they provided no explanation for, but if I wanted to renew here, it was something I had to accept. But also they started charging us $10 a month for an amenity fee that didn’t exist last year. We could’ve automatically used the amenities which was included in our rent, now it’s a separate charge. Also, there is a $15 dollar charge for a damage liability addendum which also didn’t exist last year. Second, let’s talk about parking. When you arrive and you have a car, they make you put on a decal and they don’t properly tell you how to put it on in the office, so I thought I put it on correctly, and it was stuck on my windshield for about a month. However, before game day, it must’ve fell off, however I was unaware of it and they towed my vehicle. I argued my case with the apartment saying that I put the decal on and I was unaware it fell off on game day, and that I had proof I had the pass. But the manager had an attitude problem and said that if the decal kept falling off, I should’ve came to the office for a replacement. However, like I said, it had stayed up for about a month so I didn’t need to come into the office because it had never fell off until right before the game. It cost $300 to get my car and the tow company only accepted cash or money order. In general, the new management is very scummy and corrupt and only cares about their money and not their renters. I would say rent somewhere else, but I think all student complex’s here are like this. So my best advice is to graduate as soon as possible, so you can have a good job and you can live somewhere where you aren’t taken advantage of.

Do not stay in 1818, you will definitely regret it! Never, ever will I recommend 1818 to any one again! Terrible management and manager, terrible customer service, terrible people whose focus are only on money, money, money with no justifiable or logical reasons! I stayed in this apartment for over 2 years witnessing three different Ownership and Management. This one, which is the current one is the worse of all!!! First when I was moving out after they firstly took over the apartment, for no justifiable reason, they slammed I and my roommates with over $170 charges for damaged sofa, something that was existing in the Unit way before I moved in. They never bothered to check their records, they just wanted me to pay for no reason and extort us, very lazy management who are just after taking people's money. I had to direct to look at the "move in condition" form I filled and directed them to where I explicitly noted the sofa was damaged at the time of move. This saved I and my roommate from paying their falsified charges, it was eventually dropped! Fast forward, I recommend someone to rent with the apartment (they never provided any incentive for referers, previous management would do this), the residents always kept the apartment clean, never was there any record of violation or unclean state everytime they inspect the apartment before the last summer break. 2 months into the last summer break when no one was obviously in the unit and haven't visited in months because of the break. They visited the apartment and slammed the residents with a cleaning violation fee, a violation fee that was never in the signed lease. How on earth will you go into people's apartment at a vulnerable period like a Summer Break, when you knew no one was around and slamming a cleaning fee? How exactly do to expect the apartment to look knowing fully well people traveled for holidays? A unit that has not been occupied for over 2 months. Very inhumane and terrible business practice! The rude manager never provided a justifiable reason or response despite several questions to justify the charges based on the lease. They just wanted to extort and get money from the residents by all means. The Manager of this apartment is a terrible person and is currently managing the apartment badly! Everyone is saying the same thing, change the terrible management because they make a final mess of the apartment, this is not the 1818 I used to know! Under the past to managements before this terrible, I was happy to pay more despite the yearly increase in my rent and even with cheaper apartments around. It is definitely my greatest regret to ever recommend this apartment to someone under a terrible management as this. They do not care about the service they render, restricted access to gyms and other services once they took over. The management do not consider the long term impact of this terrible practice their business and residents. This is why they have so many bad reviews in past few months because they leave a bad taste in the mouth of their residents, they find every means to cheat you and take your money without excellent customer service. Definitely not a place I will ever recommend again to anyone! You will regret living in this apartment under this current management! Save yourself the headache and pain!

I’m an extremely empathetic and understanding person but the way this apartment has treated me and my friends is absolutely ridiculous. I had to pay over 1.2 thousand dollars for a deposit within a month or my spot would “probably be given away” not to mention on top of a rent payment. I probably paid a minimum of 2,000 dollars just to live here. Everytime I spoke with the office I was told a different message or a different number to pay. Nobody seemed to know what they were talking about at all or understood the systems being used. This is extremely frustrating as someone who was making minimum wage working full time with no tips. On top of being a student taking accelerated classes. When we moved into the apartment it didn’t look as if it was cleaned at all. I had hair in my all drawers and glass shards on my floor. My door had obvious been kicked in by someone who lived there before and instead of replacing anything it was fixed poorly with nails. I have a gap in my door in which i can see out of actually. Our ac unit doesn’t work during a terrible heat advisory our house is at 81+ degrees most of the time. Our microwave doesn’t work either and we didn’t get a time line on when we’d get a new one. you can heat up food for 10+ minutes and it’ll be frozen or like it wasn’t even in the microwave at all. We have to make food only on the stove or make food in the oven which one the temperature gauge is chipped so for half of it you don’t know what temperature it’s at. aswell as our oven light doesn’t work. Our washer is entirely too small and our dryer takes a minimum of 180 minutes and half the time it still isnt fully dry no matter what size the load is. Our wifi was not set up properly and we had to call the company to come out and fix it and wait at home instead of preparing for classes so we’d have wifi to do our school work. I don’t understand how i’m expected to pay all of these fees and payments for terrible quality and non functioning apartment. It’s completely unfair for me to save and grind for months to live somewhere close to campus at a decent price to be completely deceived. I don’t even have money to afford books and school supplies because i spent months pouring money into this apartment thinking it was a great place to live. It definitely is not what it’s made out to be. If I were you i’d choose to live somewhere different for the sake of your sanity and your pockets and your family’s pockets too.

New management is absolutely rubbish. Good riddance to this place. It was great until new management took over. Money over everything else. No matter how ludacris the charges were. My roommates and I kept our apartment exceptionally clean. Each time they came they commented on how well maintained our space was ( i have the video evidence from our home cameras to prove it). We always requested maintenance in a timely manner if we noticed anything was wrong. And did our best to maintain our space as best as possible. We even used chair and sofa covers for about a year until we decided we didn't need them anymore because we barely used the furniture. Well, we should've kept them. Charged us for damages to the chair and sofa. We challenged the charges, they dropped the sofa charges and refused to drop the other for whatever reason. Now I'm seeing a $266.67 charge for paint damage in common area and bed/bath), common area carpet cleaning (my apartment was a renovated model-those dont have carpets in the common area), bathroom and bedroom cleaning. One of my roommates even had a professional cleaner clean the apartment 1 day before our lease ended. Side note-how do we all get charged the exact same amount for damages when we all had separate rooms? What are the chances we cause the exact same damages. Absolutely despise these people. The old management was dearly missed. These people have lost their minds. If you live here or plan to, be prepared to be charged out of all orifices for bogus damages. YOU HAVE BEEN WARNED!