Tremont Student Living, state-college-pa

This is another review i am leaving here from my other google profile, cause this one is about my lived experience at Tremont. Their management is non existent. During last winter, i was there and whatever emails i would write to them regarding the cleanliness of the communal spaces and the shared infrastructure. They won’t even acknowledge. I wrote them multiple emails requesting to get the snow covered walkways cleared and to get the gym cleaned, but I never received any response back from them. In attached pictures and screenshots you can see what i am talking about.

STAY AWAY FROM THIS PLACE. My experience with Tremont Student Living has been one of the worst experiences I've ever had with a property management company. I complete a lease transfer exactly as instructed. I pay the $500 lease transfer fee, sign every required document, move out on the agreed date, and follow every instruction given by the leasing office. Despite this, Tremont fails to provide the new tenant with access to the apartment because of their own administrative error. Instead of taking responsibility for their mistake, they are now trying to charge me additional rent and late fees for a period after I have already moved out and fulfilled every obligation required of me. They are attempting to hold me financially responsible for a problem that their own management created. To avoid this becoming a case of one person's word against another, I am attaching screenshots of the relevant emails, signed documents, receipts, and written correspondence so others can see exactly what happened and judge the facts for themselves. I have spent countless hours gathering evidence and defending myself against charges that should never exist. What concerns me most is the complete lack of accountability. Rather than acknowledging their own mistake, they continue trying to shift the financial burden onto a former tenant. I hope the attached documentation helps future tenants make an informed decision before signing a lease with Tremont Student Living.

Its a ok place! Have 2 have credit cards or 3 grand in ur bank. I been here almost 2 years know. With me losing my job, paying an extra 300 in there fees, plus late fees, plus my apartment flooded twice now. They don't give u anytime to come up with anything. I never had a problem paying rent. Intill we weren't told why we lost our job. At my age im not working 2 jobs. With only getting 100 paychecks. Not worth it living here. Ik so many ppl up and left because of the issue. Pools been down since last year, hot tub ant getting fixed (its be years). I gave u all a good review before but now no. DO BETTER! It's summer and no one is getting any hours.

I was a two year resident of Tremont. THE GOOD The actual living portion was quite pleasant. I appreciated that, for the most part, the property was quiet. I had no issues with neighbors. The amenities were average (the highlight being an included, unlimited use bus pass). The rent is low for State College. There is a lot of office staff turnover, so it can be difficult to resolve any long term issues with your living. However, the majority of office staff I dealt with were friendly. Maintenance was always responsive in at least a cursory check of your issue. The one time our apartment had flooding after hours, a maintenance worker arrived within 20 minutes. THE BAD Predatory billing practices. You WILL need to pay close attention to every single charge that is posted to your account. One of the biggest slaps to the face was logging into Simple Bills over the winter and seeing that our utility bill for a small apartment is over $800. We were a group of people who rarely used climate control in our apartment unless it was necessary to keep the pipes from freezing. I can deal with high utility costs, but the real blow was the utilization of Simple Bills. Simple Bills is a company meant to streamline the process of utility payments. I understand why Tremont uses them, but in practice, Simple Bills is a nightmare of a middle man. I have spent countless hours on the phone with Simple Bills, trying to understand charges that span months where I’ve already paid, for apartments that I don’t live in, and for usages that seem impossible to me for such a small apartment. Simple Bills “estimates” your final month of utility use and charges you the estimation. It doesn’t seem like an issue until you realize that if you don’t use their estimated amount in the final month, they will refund you only in company credit. Credit for a company that I hope I will never have to use again. The final straw for me was ANOTHER utility charge for $412 after move-out for a month where I ALREADY overpaid due to their estimation. Apparently, this charge is a glitch and will disappear, but it was a fitting goodbye to a property that is looking to take advantage of college aged renters. Not as big of a deal, but our shower install was horrendous: exposed drywall, grout that stuck for only a week (we didn’t use it for 3 days so it could dry, as instructed), and handles that fell off with each use. Also, the pool was only open for one month of my 2 year lease. TLDR: You get what you pay for. Bus pass is nice. Apartment will not be clean upon move in. Maintenance prompt, but work is shaky (especially bathroom installs). Billing practices are predatory; CHECK EVERY INVOICE AND DON’T BE AFRAID TO CALL. Even though it is frustrating, don’t be rude to the poor student workers in the leasing office. I do not envy their positions. Would I live here again? Probably not. If you’re looking for an inexpensive place to live, try Cherry Lane apartments. They are cheaper, closer, and have more space.

Let me just say I do not review often, but this felt very much needed. This is my first college apartment, and let me say that I am not happy. We toured the apartment last November, and we were told that we were getting the upgraded apartments only, no option for ones that are not updated. Come to find out move in day that we got stuck with the apartment that is partially upgraded, when were pulling the full price per month of an upgraded apartment. We were completely misguided during our tour and something should've been said to us that all apartments were not going to be updated. i don't think we should be paying the rent that we are now, because our apartment still isn't fully upgraded. The first day we moved in August 23rd 2024 , our dishwasher fell out of the wall, the laundry room door was off the hinges, there is black dust mold all over our ceilings in the apartment, white paint spots all over the furniture in our living room and bedrooms from them painting and just not caring about the furniture. Our outside light was not working, there is excessive amounts of bird poop everywhere and it is absolutely disgusting. It feels like you are walking in bird poop, it needs to be power washed and it still hasn't been yet. There is condensation in our windows which we can do nothing about so we can not see outside our windows which is really upsetting, we had holes in multiple screens. There was mold in my side of the shower tiles all over, submitted a maintenance request, for them to come a week later but my lovely mom already cleaned up the mold, because I will not live in mold. The fact that management lets residents live in these conditions is ridiculous. There was also mold in our vent in our bathroom which needed changed, the apartment had no shower curtains rod so we went out and bought our own, then maintenance came a week later with shower curtain rods, what we're we supposed to do not shower for a week I want to be reimbursed for those. The mirror is all cracked around the edges in my bathroom and my closet drawer in my bedroom just falls off the track. Countertops in the kitchen are not updated. This apartment wasn't cleaned either for us when we moved in. We haven't been able to swim in the pool either because it's the greenest color I have ever seen, and do not feel safe swimming in that, when I would've loved to use it, and the hot tub is closed, unsure why. Absolutely ridiculous and would not recommend living here. We have had so many issues that we should have not had to worry about. We also found black mold behind our wash and dryer, CRAZY The amount of mold we are finding is crazy because that causes so many health issues and is a big health hazard Unbelievable. We also had our furnace filter get checked because the date says it hasn't been changed since November of 2022. Again, we should have not had this many issues, EVER Ridiculous I am not happy with this place and would like a serious discount. Again, would not recommend this place to anyone. I will attach photos of the place we toured and what we got, absolutely unbelievable.