The Yards at Old State, state-college-pa

We’ve been waiting for a replacement tv for 3 weeks now. They’ve offered no accommodation or discount for the inconvenience, seeing as it’s the tv they provide to residents. They can’t even give us an estimate of when it’ll be fixed. With as much as we pay for amenities you’d think they’d be timely in ensuring that all the amenities work.

Lived here for 3 years and only moved cause I moved cities. Amenities and rooms are unmatched I wish I could’ve been there longer. Staff were always on top of it and so helpful when you needed them. Honestly no better value in happy valley in my opinion

⭐ **1 Star — PLEASE THINK TWICE BEFORE SIGNING A LEASE** I rarely write Google reviews, but my experience with **The Yards at Old State** has been so disappointing and frustrating that I feel obligated to share it—especially with students and parents who are considering signing a lease here. **I deeply regret letting my son choose this place.** The **Wi-Fi situation has been an absolute nightmare.** The internet has been unreliable and, at times, completely unusable. This is not a minor inconvenience for a college student—it can directly affect classes, assignments, exams, and everyday life. What is even more frustrating is how management has handled the problem. Rather than taking responsibility and working with residents to resolve the issue, the management office essentially **kicks the problem back to the students** and tells them to deal with the internet provider, **Single Digits**. After experiencing the service ourselves and seeing the overwhelmingly negative feedback about the provider online, it is extremely frustrating to be left on our own to deal with it. **The problem remained unresolved for more than two weeks.** And when you try to contact the management office for help, you may find another problem: **calls frequently go unanswered during normal business hours.** For a student paying thousands of dollars in rent, this level of communication and support is simply unacceptable. I understand that technical problems happen. What matters is whether management steps up, communicates with residents, and works aggressively to fix the problem. Unfortunately, that has not been our experience. **The most disappointing part is that residents are the ones paying the price while management and the internet provider point fingers at each other.** If you are a student looking for housing, or a parent helping your child choose an apartment, **PLEASE DO YOUR HOMEWORK BEFORE SIGNING A LEASE HERE.** Ask specifically about the internet provider, recent outages, how internet problems are handled, and how responsive the management office is when something goes wrong. I wish we had asked these questions before signing. **Based on our experience, I strongly recommend considering other housing options before committing to a lease at The Yards at Old State.**

At first it was hate but now I admire the apartment. Yeah it’s got stains and trash but I’m from the city so nothing new in that category. The view of the area is amazing and the club house, pools and hot tubs are some good quality Amenities. I even had an internet issue that was troubleshooted in person by a nice tech. Thank you for the pizza

Despite calling the office repeatedly during normal business hours, our calls were often left unanswered. It seems that the only time they are quick to respond is when they believe someone is interested in signing or renewing a lease. Once you become a resident, getting help or even getting a response can be a completely different experience. This gives the impression that collecting rent and securing new leases are prioritized over taking care of existing residents and addressing their concerns. It feels like once they have your lease and your money, customer service becomes someone else’s problem. For a property where residents are paying a significant amount of rent, this level of customer service and responsiveness is simply unacceptable.