Parkway Plaza, state-college-pa

Reading the reviews from previous years had made me concerned about living here. But I have to say that I am genuinely impressed by the level of care and commitment the Parkway staff have shown to residents since moving in this last fall. Their dedication to encouraging resident engagement has been surprisingly good. This, in combination with the fact that I have literally no complaints while writing this leads me to feel confident to call this place home.

I've been living at Parkway Plaza for a while, and honestly, there have been quite a few frustrating experiences that I feel are worth sharing. 1. Water leaks and safety concerns One afternoon, water suddenly started pouring from my bathroom ceiling. It was literally like raining inside my bathroom, and the scariest part was that the water was coming through the ceiling light fixture. I was really worried about the electrical safety issues. Luckily, I happened to be home that day. I immediately went to the leasing office to get someone to help, and maintenance came to fix it. I honestly don't know what would have happened if I hadn't been home. And this wasn't the only leak I've experienced. I've also had some minor water leakage in my bedroom, and several of my neighbors have mentioned having similar problems in different parts of the building. So it really makes me wonder how well the building is being maintained. 2. Confusing and frustrating lease renewal process This is actually what made me decide to write this review today. Just yesterday, I received an official renewal offer stating that my new rent would be $1,075/month. However, when I logged into the resident portal, the actual lease agreement showed $1,100/month. I was a little confused, but I went ahead and signed the agreement at $1,100. Then today, I emailed the leasing office to clarify the pricing, and Natalie Melgar replied that BOTH prices were outdated and that my actual renewal rate was now $1,125/month. Seriously? How can an official renewal offer and a lease agreement that were just provided yesterday both be outdated today? I understand that rent increases happen, and I'm not expecting the price to stay the same forever. But I do expect the leasing office to provide accurate information, especially when it comes to an actual lease agreement. It's really frustrating to receive three different prices within such a short period of time. As of now, I've signed the $1,100 agreement, but I'm still waiting for management to sign it on their end. I honestly have no idea what price they're going to honor. 3. My bicycle went missing Over the summer, I was away for the summer and had left my bicycle parked inside the building. While I was away, management removed my bicycle. When I came back for the fall semester and asked the leasing office about it, nobody could locate it. I never got my bicycle back. 4. Getting stuck in the elevator I've also gotten stuck in the elevator about two or three times, usually for around five minutes. The first time was especially scary. It was after midnight, and I was coming home alone after hanging out with friends. Suddenly, the elevator stopped, and I was stuck inside by myself. 5. Common areas are not well maintained The common areas in the building are often pretty dirty, with little pieces of trash, dust, and dirt collecting in the corners. I rarely see the common areas being cleaned regularly, and it looks like nobody is really taking care of these shared spaces. 6. Poor temperature control inside the apartment In some days, the air conditioning gets so cold that you actually need to use a separate space heater. (This is another concern mentioned by other neighbors.) But when the weather starts getting colder, the apartment somehow becomes extremely hot. The temperature control panel also seems to be stuck, so I can't properly adjust the settings. I don't usually write negative reviews, but these experiences have really added up. I have a lot of furniture here and expect to graduate in about a year, so moving again just isn't worth the hassle for me. But if you're considering moving here, I'd really encourage you to think twice. Moving takes a lot of effort, and living environment can have a big impact on your daily life and well-being, especially if you're staying for years. Make sure you're comfortable with the issues I've mentioned above, including the unpredictable rent increases year after year. Just something I wish I'd known before moving here.

I don't technically live at Parkway Plaza, but I basically do because my best friend lives here and her apartment is our absolute go-to hangout spot! I remember she was a little nervous to sign a lease at first because of some older reviews, but the price range was unmatched and the proximity to campus was awesome especially with the bus pass. She took the leap, and we are both so glad she did.The apartment itself is amazing! She has beautiful flooring, and the whole place feels incredibly cozy and welcoming. It is the perfect setup for hosting. I've lived nearby all my life and you can easily tell that the new management has completely turned this place around and they are always on top of everything. To my and her experience, the office staff is incredibly prompt, welcoming, and friendly. Natalie and Crista in particular were so kind and helpful whenever we have questions. The location is phenomenal for campus, downtown and quick store runs, and the neighborhood vibe is super peaceful with zero neighbor issues. I love my sleepovers here and I would absolutely live here and I recommend it tremendously!

I’ve really enjoyed living here and would definitely recommend it, especially for students or anyone looking for a quiet place to live. The community is peaceful, I’ve always felt safe, and it’s a great place to live on your own. The location is also a huge plus, it’s close to the campus bus stop and within walking distance of town, which makes getting around very convenient. The management team has always been kind, responsive, and willing to work with residents whenever questions or concerns come up. They have been super interactive with all of their residents and do the most to make it an active community. While maintenance can occasionally take a little longer than expected, they have always come out to complete any requests I’ve submitted and have always been kind and never made me feel uncomfortable. The apartments are older, but many units have been updated, and the property is generally kept clean and well maintained. The only downside that is hard to get passed is the older smell in some of the hallways. Walls are not very thick but I never once encountered a serious problem. Overall, I’ve had a very positive experience living here, and I think it offers a comfortable, safe, and convenient place to call home.

There is no communication across the management team. We had called twice over the summer to ensure we had a parking spot because it hadn't showed up on the resident portal. We were told that yes, it's all accounted for and you have the spot. Come to find out after we move in that it was never added to the account. While it isn't that big of a deal, this just goes to show how bad communication is here. Unfortunately other people in my building have had worse issues here due to managements poor communication as well. Also not to mention it's currently 82° outside and they decided to turn off the air conditioning, so it's extremely hot in the apartment complex.