The Hangout, starkville-ms

This is 100% the worst place to pick to live at. When I moved in the apartment was dirty and had mold in the bathroom. I filled in the move in check list of what needed to be fixed so I don’t get charged when I moved out so I filled out the maintenance reports and they NEVER GOT FIXED. The move out fees they hit you with at the end will make you want to stay homeless. They genuinely do not care about you they’re just money hungry waiting to hit you with fees at the end of your lease. The appliances ALWAYS have problems. Its kind of also a worn out dusty place. If you ask the office to do something don’t even worry about them actually doing it… One of the maintenance guys was cool but idk what happened to him. Also parking here is an absolute nightmare. This place also gets mold very easily and had carpet bugs when I moved in. I wish this was an exaggeration it’s literally just sad. Please look anywhere else before picking this place.

My experience at The Hangout has been nothing short of a nightmare, and I strongly urge anyone considering this place to look elsewhere. The most egregious issue was their handling of my Employment Authorization Document (EAD). This is an extremely important government document, and USPS marked it as delivered to the front office. However, I never received it. When I went to the office to ask for help, the staff and managers were completely uninterested. I was given the runaround with vague promises to "check again," but there was zero communication or sense of urgency. They seemed to have no regard for the serious consequences this delay caused me. To make matters worse, their lack of responsibility is clear in how they handle packages. I once found a pile of boxes sitting on the floor, not placed in the parcel lockers, just left out for anyone to take. It shows they have zero system in place to protect residents belongings. It also became clear that management views residents as walking wallets. They don't miss an opportunity to charge for anything they can. My friends were hit with an outrageous charge of over $700 for "cleaning" after they moved out. Thankfully, my lease has ended. I am relieved to be out, but I feel it is my duty to warn others: Do not live here! The management is unprofessional, the package security is non-existent, and they will try to steal your security deposit. Find a place that actually respects its tenants.

These guys will drain every penny out of your pocket whenever they get the chance. First of all, their lease prices are outrageous compared to other complexes in the area, where you can find much better deals. The move-out charges were extremely disappointing. I was charged $563 for things as minor as some dust left on a drawer and a Stick Up air freshener that I forgot to remove. They also claimed that I damaged the carpet and the drawer, the apartment was left in the same condition I found it when I moved in. They also conduct inspections throughout the lease, so if there were any issues with the condition of the apartment, they should have been noticed earlier rather than only being brought up at move-out. Overall, my experience was that they look for every opportunity to add extra charges. I would strongly recommend to avoid coming here unless you want to spend your money.

BEWARE! They have not returned our security deposit and on site management (Taylor Peacock) will not return calls or emails. The past management company (Student Quarters) and the new one (KPM Property) have also not returned calls or emails. The investors in the TIC that own it are hidden and the company is not a registered LLC in the state. The desk staff and maintenance are nice people but if you need something real this place is a NIGHTMARE.

Took a tour of the Hangout and was very impressed with the floor plans I was shown. Leasing agent Cooper and the leasing manager Ms. Johnson were very helpful throughout the entire process. Nice property and a great staff. I would recommend staying here to anyone.