The Flatts Starkville, starkville-ms

I lived at The Flatts for 2 years. The experience was overall really good! Pros: Location is great, right next to campus. The amenities and activities are really nice. The apartments are actually quite nice compared to others in the area, and they were clean and well taken care of. Maintenance was also great, often fulfilling requests within the hour of me placing them. The front desk staff was also very friendly. Cons: The management really does nickel and dime you. You have to pay for pretty much everything (when my car crashed and I had to get a new one, I had to pay 50 dollars for a new parking pass). Towing was also a large issue. Parking was not great a lot of the time. The dumpster was very far from my apartment which lead to open trash being on the property. Walls are THIN but honestly that's to be expected.

I normally do not leave negative reviews, but after this experience, I feel other prospective tenants should be aware of how this apartment complex handles lease disputes and communication issues. The biggest issue was the lack of clarity, consistency, and reasonable communication from management throughout the process. According to the leasing office, they considered the lease “binding” as of May 7, despite the fact that financial verification and supporting documentation were not completed until May 19. This immediately raised concerns for our family because approval decisions are generally based on completed financial qualification information, not incomplete preliminary paperwork. Once concerns and discrepancies were identified, the office was notified within only a few days of the lease being signed. Rather than approaching the situation with understanding or flexibility, management took a rigid stance and appeared unwilling to work toward a fair resolution, even after being informed that the agreement may have been signed in error and that there were concerns regarding financial stability and eligibility. What made the situation even more disappointing was the contradictory information presented during the process. Contracts are important, and I fully acknowledge that inexperience played a role in this situation. However, there is also a reasonable expectation that property management companies exercise professionalism, transparency, and good-faith communication when issues arise — especially with young or first-time renters who may not fully understand every aspect of the process. What disappointed me most was the overall lack of empathy and problem-solving. At no point did it feel like management was genuinely interested in finding a logical or humane resolution that could avoid unnecessary legal conflict or financial hardship for everyone involved. Instead, the interaction felt transactional and dismissive. For anyone considering renting here, I strongly recommend getting EVERYTHING in writing, carefully reviewing all lease language

I have been living here for the last 15 months. My apartment was updated and all new appliances when I moved in. I have enjoyed my time here and would definitely recommend to anyone. The staff has always been very helpful and friendly. I love the location because every thing you need is close by but not in a congested traffic area. I always have felt safe here. Everyone is keep up to date by text of everything that is going on from a storm in the area, free waffles at the clubhouse or painting pumpkins. They host a lot of different activities free.

If there is anyone that is looking for a place to live, this is the place to stay while you are either a student at Mississippi State or an adult that has a job. The staff here will go beyond their limits to take care of you. Mrs. Jennifer is the sweetest person I have ever met. She is friendly, sweet, fair and will take care of you while you are a resident here. We stayed here in 2020-2021 and then moved back of April 2025. I like how the staff is friendly; work ethic is strong. Mrs. Jennifer and Mr. Ralph have not changed in 5 years. They are awesome. I have to say that from the student workers all the way to upper management, they all treat you the same.

I’ve lived at The Flatts for the past year and it’s been a great experience! The location is super convenient and close to campus as well as downtown Starkville. The staff is extremely friendly and helpful especially Mrs. Jennifer! She was always willing to assist me with anything I needed and would go out of her way to help! Any time I had a question or needed help with something—whether it was a maintenance request or just figuring out lease details—they were quick to respond and always made sure things got taken care of. They truly care about the residents and make their needs priority. If you’re a student looking for a place that’s close to campus with a friendly staff, I’d definitely recommend the Flatts!