The Balcony MSU, starkville-ms

These are the greediest people I’ve ever had the displeasure of dealing with. I signed a lease 6 months before move in date but had to cancel. I found a new tenant to take my place immediately. So the Balcony didn’t miss any monthly rent. The Balcony charged me almost $1,200 for breaking a lease even though they never lost money. Do not deal with these people. They have ZERO compassion for college students trying to struggle to make ends meet. All they care about is money.

I live here with 3 of my best friends and we love it!! In the beginning, living on the first floor was a bummer, but we love it so much now! Such easy access to the apartment for residents and amazing place to raise a sweet puppy! The staff is incredible at communicating and always makes us feel heard!

I couldn’t recommend this place more! My unit was so clean when I moved in compared to other apartments i’ve lived in. The front desk is always so helpful, and i never have any problems with help when needed. I have already renewed for a second year!

I love this place! Alexah is amazing and always willing to help! It’s the perfect walking distance to pretty much everything and move in was great. I just renewed my lease for year 2!

I lived here the past year and let me tell you everything you need to know about this place. When we moved in, our place was a mess. Nothing was repainted, there was trash in the units, there were holes in the wall, none of the filters had been cleaned, etc. We had to pay EXTRA for “rushed cleaning services” to move in early and it looked like no one at all had been in there. I have just moved out and let me tell you from past experience, whatever the front office tells you, don’t trust them! I asked them what paint color I needed to purchase in order to cover up some of the scuffs. They told me online (I have receipts) and in person that I “do not need to worry about doing that” and that “our team will paint after you move out”. I then further asked to make sure I wouldn’t be charged for any small scuffs in the paint or any small holes from nails and they said “no you won’t be charged for that! The only charges for paint is usually major damage like sheet rock repairs or if there are an excessive amount of holes in the wall”. I also went to confirm this in person, in which they did confirm it. But guess what, I WAS CHARGED FOR THE THINGS THEY TOLD ME I WOULDN’T BE CHARGED FOR!!! It is so frustrating living here. From the back door being broken the whole school year, the trash in the hallways and stairwells, to literally never getting ahold of the office. I let the office come video and take pics of my room for social media AND I let them use my pictures on their social media account and this is how we get treated. This is not a luxury apartment, they are only after your money. I called yesterday to ask further about my charges and the person I spoke to told me good job for not having any charges from my room specifically and that there were only minor charges for the shared space. I told him this was not fair to be treated like this and he had nothing to say to me. And the person I spoke to didn’t even work at the office of the balcony. They mention on their email with the charges to “fill out the dispute form on the resident portal” BUT THERE IS NO DISPUTE FORM AT ALL ON THERE! Also, on my email they attached pictures of what they charged us for, and you can barely see small paint scuffs on one picture and on the second picture there are literally no issues. And they don’t even tell you where theses apparently “major Sheetrock damages (because that’s what they told me they would charge for, not small paint scuffs)” even are in the apartment! If I could do it again, I honestly would live somewhere closer to school or near the district and not pay for a “luxury” apartment when really, there is nothing luxury about it. *** in response to the comment you left, obviously you are not that sorry. If you were, these problems would have either not occurred in the first place OR THEY WOULD BE RESOLVED. Train and treat your employees better so that they stay longer with your company so that there are no further communication issues. It’s just embarrassing at this point that you can’t keep employees long enough to follow through on your word.