Vue on Walnut, springfield-mo

Shady management & predatory practices. Avoid at all costs!If I could give this place zero stars, I would. Dealing with the property manager, Leslie, has been an absolute nightmare. I am currently trying to get a replacement tenant to take over my lease, but management is actively sabotaging my efforts to steal my leads.I have done all the heavy lifting myself—marketing, interviewing, and finding three completely qualified candidates ready to take over my lease. Every single time, Leslie and the office staff "deny" them for my unit, only to turn around, approve them, and place them into one of the building's own vacant units instead. They expect me to honor every single line of this contract, but they completely refuse to honor the lease takeover and subleasing policies written into it.When I confronted Leslie about how unfair and deceptive this is, her response was completely insulting. She actually tried to compare a legally binding housing lease to shopping for clothes, telling me it’s like seeing the same shirt in a store where one is discounted and one isn't, and it's just "up to their choice" which one they take. A tenant's livelihood and housing contract is not a discounted t-shirt.They are sneakily using my hard work to fill their own empty inventory so they can double-dip on rent—collecting money on their vacant units while keeping me trapped in mine. This predatory behavior isn't just financially draining; it is taking a massive toll on my mental health and daily well-being. The constant stress of being trapped by a dishonest management team is overwhelming.I am doing 100% of the work, finding them paying tenants, and having them swiped away from me. Leslie's management is dishonest, unhelpful, and highly unprofessional. I shouldn't be held responsible for this lease anymore when they are actively blocking my replacement candidates. Save yourself the stress and do not live here.

I lived here with three other roommates for a 12 month lease. Everything was fine until we moved out. Once we were moved out, we all have a move-out fee of $750 each. We cleaned the apartment thoroughly. Even pulled out the refrigerator and stove to clean behind and underneath them. They are claiming all of the carpets need replaced from “pet damages.” The dogs are mine and were only in one of the rooms and living room. How can all of the carpets have pet damages when they never entered any of the other rooms?! I also cleaned the carpet in my room before moving out. I filled out dispute forms and received an automated message, not even a day later, saying we were responsible for paying the fee. There were “damages” listed that were there when we moved in and recorded on our move-in inspection. I highly discouraged anyone from living in this place. They act nice up front only to charge you with ridiculous move-out fees. They still have yet to let me talk to an actual person about the move-out charges.

Moved out in July 2026. Security deposit refund (around $1,300) was processed 8/13, but the check was returned/lost. On 9/2, staff confirmed this and asked for an updated address, which I provided immediately. Since then, I've had no response to multiple emails, and phone calls to the office are not going through. Would strongly recommend doing your research before signing here.

I have had a terrible experience. Misleading information, read everything carefully! I tried to get my parking taken off after not living there all year kept saying they did it and I was continuously charged multiple times. I am getting charged for damage that was done previously by the people before, they will not answer my calls and are being no help. Unnecessary charges! Rude customer service by all workers especially the manager. Very misleading terrible service. Moved in and it wasn’t even cleaned yet, had to be out for first few days to get deep cleaned! Terrible experience!

Coming from a resident here, Vue is such an incredible community! As a college freshman living away from home for the first time, I never imagined I would feel so comfortable and at “home” so quickly. The office staff truly go above and beyond—Allison and Maddie, they’re always so kind, welcoming, and ready to answer any questions I have. What makes Vue even better is the sense of fun and connection. They host cute events every month that bring everyone together and make it feel like a close-knit community. Living here has been such a memorable and uplifting experience. I’m so glad I chose Vue with it being the perfect student living complex!