Irish Row, south-bend-in

1/5 stars — Severe lack of professional ethics, breach of contract, and retaliatory management 1. Terrible housing experience and false ADA promises During my stay, I experienced severe, ongoing noise and vibration for over six months — upstairs tenants caused loud noise/vibration from 2-5am, leaving me unable to sleep properly for over a week (with lasting aftereffects over months or years), seriously affecting my daily life. Management received repeated documented complaints but took no effective action, making my unit unlivable and leading to my hospitalization. While I was hospitalized for a neurological condition and using a wheelchair to recover, my social worker contacted management about an ADA-accessible room. Management verbally promised an ADA room was available and a lease transfer possible — but when I asked for written confirmation via email, they flatly denied it. Worse, the day before my discharge, while I was extremely vulnerable, management sent me a rent increase contract twice (from $750 to $790). Only after I wrote "signed under duress" on the contract did they claim it was a "printing error" and restore the original price. 2. Swift retaliation against a compliance complaint After this pattern of breach of contract and financial coercion, I filed a formal complaint draft with the South Bend Human Rights Commission (SBHRC) on Friday, April 24, 2026. Management's retaliation was fast and malicious — the very next business day, Monday April 28, they issued me a "10 Day Notice to Pay or Quit" demanding a $100 dispute fee. This fee wasn't even due yet, and when I asked for proof of the service date, management couldn't provide it. Despite never being in default, I received an eviction threat within 4 days of filing a complaint — blatant retaliation against a tenant exercising legal rights, which directly worsened my documented medical condition. 3. Systematic predatory fees targeting international students This is not an isolated case but a long-term pattern of systemic exploitation and bullying of international students by this management. Around the same time, another international student was accused of "poor hygiene" over a tiny, barely visible spot of mold behind a toilet and forcibly fined $100 — management only backed off and refunded the fine after the student threatened legal action against the parent company. Google reviews over the years confirm this pattern of withholding deposits and inventing charges. I strongly urge all students and prospective tenants to avoid this property. If you've had similar experiences, keep all timestamps and written evidence, and report to legal advocacy organizations. If you're an international student, avoid all properties under Coastal Edge (including Irish Row/Irish Flat and Overlook) — they share the same systemic issues (check their Google Reviews). Consider instead properties under Irish Gold Management (including The Bend Apartment and others), or University Edge — their contracts and promises are at least more honest, without fabricated fees, and they can guarantee basic sleep. Also, during summer storms, this area often loses power, and this company's WiFi repair response is the slowest of any nearby apartment — you may go over a week without home WiFi, forcing extra mobile data costs, on top of which they charge an $80 "extra network fee." Some students also had deposits withheld beyond the legal 45-day limit, or deducted for unreasonable excuses. My dear friends: your college/grad school life is already busy enough — protect your sleep and choose a responsible, contract-abiding landlord. I hope no one repeats my nightmare experience here. Also, Indiana housing law heavily favors landlords, so review any contract carefully before signing — pursuing legal remedies afterward is very costly for an individual. Lastly, I recall they run a raffle (a free dinner) for people who leave positive reviews — so take those glowing reviews with a grain of salt.

I had a very disappointing experience living at Irish Row, and I would not recommend it. The internet service was extremely unreliable. During the six months I lived there, the internet went down many times, and some outages lasted for several days. Despite these repeated disruptions, management did not provide any compensation or refund and continued charging the full internet fee. This was one of the main reasons I decided to move out. After moving out, I was also charged a $90 cleaning fee for my bedroom and bathroom in a 2-bedroom, 2-bathroom apartment. I cleaned the space carefully before leaving, and there was no visible damage to the furniture, floor, or walls. I do not understand why the cleaning fee was so high for such a small and already-clean space. More concerning, I was charged approximately $400 for alleged damages. I still do not clearly understand what was damaged or how this amount was calculated. Management only inspected the room after I had already moved out. They did not offer a pre-move-out inspection that would have allowed me to review or address any concerns in person. This process felt unfair because, once the tenant has left, it is very difficult to verify the condition of the room or dispute their claims. Additionally, shortly after I moved in, my car was broken into while parked in the apartment parking lot. Management did not provide any meaningful assistance or support afterward. Based on my experience with the unreliable internet, unexpected move-out charges, lack of transparency, and poor response to security concerns, I strongly recommend that prospective tenants carefully review all fees, document the apartment thoroughly, and think carefully before choosing Irish Row.

We’ve only been living here for two weeks, and everything in the apartment is broken. The fridge isn't cooling properly, causing everything to melt; the dishwasher never cleans dishes thoroughly; and two slats on the blinds broke, yet the apartment is charging me $90 for it—which is crazy. I still don’t know if they are also going to blame other problems on us. Totally don’t recommend. Be away from this crazy place!!!

I had a great experience during my lease with Irish Row. All the guys and gals at the office were very kind and personable. I rarely had any issues with my unit, but when i did the maintenance team was super quick to come in and help fix it. They also replaced the beds and couches with new ones when i moved in which was nice. We had maybe 2 or 3 short-term power outages this year that was out of their control and they did what they could to help manage the issue. I even got my deposit back, which i actually wasn't expecting, due to my experience with many college student targeted apartment complexes just making up some mysterious charges when you move out to try and keep it. I had no issues with security even though i lived on the ground floor. No lost or stolen packages ever (I ordered a ton) and the gym is nice, but a could use more equipment (beats walking to Smith Rec in winter weather though). I would suggest that they reduce the frequency of the inspections of units especially towards the spring move-out dates. It is relatively inexpensive compared to the other options this close to campus and just a solid spot overall imo. I'd recommend it

I’ve been living here for a few months now and overall it has been a pleasant experience. My apartment is roomy, quiet and well cared for. Maintenance concerns are addressed immediately. The ladies in the office are so friendly and helpful. They go out of their way to make your living experience a positive one. You can’t beat the free parking right next to ND!